Important Information
This section provides support contact information, and cautions and
warnings, for the Everest Encore printer.
Technical Specifications for this product can be found at
support.
Support Contact Information
US, Canada, Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439, USA
Attn: Rimage Services
Europe
Rimage Europe GmbH
Albert-Einstein-Straße 26
63128 Dietzenbach, GERMANY
Asia/Pacific
Rimage Japan Co., Ltd.
4F Arai #38 Bldg.,
2-7-1 Hamamatsu-cho,
Minato-ku, Tokyo 105-0013, JAPAN
Rimage Taiwan
2F.-7, No. 508, Sec. 5
Zhongxiao East Rd., Xinyi Dist.,
Taipei City 110, TAIWAN
Rimage China
RM # 206, 207, 2F
No.1 FuXing Zhong Road
HuangPu District
Shanghai, 200025 CHINA
2004001_A
www.rimage.com/
Email:
support@rimage.com
Telephone:
North America: 800.553.8312
Mexico/Latin America: 952.946.0004 option 2
Fax: 952.944.7808
Email:
support@rimage.de
Telephone: +49 (0)6074.8521.0
Fax: +49 (0)6074.8521.100
Email:
servicejapan@rimage.co.jp
Telephone: +81.3.6452.8780
Fax: +81.3.6452.8785
Email:
support@rimage.com
Telephone: +886.2.2726.0100
Email:
medical.sales@rimage.cn
enterprise.sales@rimage.cn
Telephone: +86.021.5887.8905
For more information visit
Contact Rimage Services
Website:
www.rimage.com/support
When you contact Rimage
Services, please provide:
• System serial number and
software version
• Functional and technical
description of the problem
• Exact error message received
Technical Support
Rimage offers a variety of service and support options for the Everest Encore
printer including Exchange Services. Please contact your Rimage Value
Added Reseller or Rimage for additional information and pricing.
Optical Disc Recording Software Disclaimer
This Product, Software, or Documentation may be designed to assist you
in reproducing material in which you own the copyright or have obtained
permission to copy from the copyright owner. Unless you own the copyright
or have permission to copy from the copyright owner, you may be violating
copyright law and be subject to payment of damages and other remedies. If
you are uncertain about your rights, you should contact your legal advisor. If
you are neither in possession of the copyright nor have authorization from
the owner of the copyright, unauthorized copying of copyrighted material
on an optical disc or any other media violates national and international
legislation and can result in severe penalties.
www.rimage.com/support
Copy and record the following information
from your Rimage product for future reference.
Note: Make sure you update the Serial
Number anytime you receive a
replacement system.
Serial Number:
Product Name:
Date of Purchase:
2
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