Rimage AutoPrinter™ User Guide
Important Information
This section provides support contact information, safety and compliance information, and product specifications
for the Rimage AutoPrinter.
S upport Information
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US, Asia/Pacific, Mexico/Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Contact Rimage Support:
Website:
www.rimage.com/support
KnowledgeBase:
http://rimage.custhelp.com
Login and select the Ask a Question tab.
Telephone:
North America: 800-553-8312
Asia/Pacific, Mexico/ Latin America: 952-946-0004
Fax: 952-946-6956
When you contact Rimage Services, please
provide:
· Unit serial number and software version
· Functional and technical description of the problem
· Exact error message received
L earn More Online
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At
w ww.rimage.com/support
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From the Support home page:
1.
Select your Product Series.
2.
Select your Product.
3.
Learn more on the Product page.
T echnical Support and Product Updates
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Support for the Rimage AutoPrinter is available through your authorized reseller.
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Important! Make sure that you register your AutoPrinter so Rimage can notify you of upgrades as they
become available. Registration for products using Rimage software versions 8.2 or higher is now managed
through the Rimage website at www.rimage.com/support/warranty-registration.
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, you can experience Rimage's world-class Support and Services.
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Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Europe Support:
Website:
www.rimage.de
Email:
support@rimage.de
Telephone: +49-(0) 1805-7462-43
Fax: +49-(0) 6074-8521-100
My Rimage Product Information:
Copy this information from your Rimage Product for
future reference.
.
Note: Make sure you update the Serial Number
here anytime you receive a replacement
AutoPrinter.
Serial Number:
Product Name:
Date of Purchase:
From your product page you can access:
· Information about the latest software and
firmware updates
· Product specifications
· The latest documents
· Current firmware and driver downloads
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Need help?
Do you have a question about the AutoPrinter and is the answer not in the manual?
Questions and answers