SoftBank Pepper Manual page 82

05 | Pepper is easy to use 02 | Pepper is a character
Inform users when an error occurs
state what went wrong
they can fix it
WHY?
HOW?
EXAMPLE
www.SoftBankRobotics.com
Don't lead users to a dead end.
Give all the instructions in an error notification to explain the
issue and give users the solution to fix it.
When Pepper asks for a user's phone number and the
format doesn't match with the expected data, Pepper has
to first warn, then ask them to double-check the number
they entered.
and how
,
,
82