SoftBank Pepper Manual page 80

05 | Pepper is easy to use 02 | Pepper is a character
The most dangerous actions have
to be the least accessible
WHY?
HOW?
EXAMPLE
www.SoftBankRobotics.com
To protect users from mistakes, it's important to make dangerous
features somewhat difficult to get to.
1. During verbal communication, define long and/or infrequent
verbal triggers for the dangerous actions.
2. On the tablet, place the dangerous actions at the end of the list.
1. That is, opt for "exit for the application" as a verbal trigger
rather than "exit," which is too easy to match and overmatch.
2. That is, on a computer the "delete" option is at the end of the
mouse right-click options.
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