SoftBank Pepper Manual page 24

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02 | Pepper is a character
Pepper needs to be contextually
aware of physical surroundings
WHY?
HOW?
Pepper does not talk alone
WHY?
HOW?
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Any of Pepper's speech that addresses location and time
of day is important. By including contextual information,
Pepper's interactions can make more sense and be more
helpful to users.
Consider when and where Pepper's interactions are taking place.
For example, in a restaurant, Pepper can highlight the breakfast
menu in the morning and the dinner menu in the evening.
Pepper talking alone is abnormal. If Pepper is talking alone,
clients could interpret this as a bug.
Do not design a behavior or a solitary application that makes
Pepper speak only to itself. Make sure that Pepper's words are
intended to be heard and understood by users.
24

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