SoftBank Pepper Manual page 38

03 | Pepper communicates mainly by voice 02 | Pepper is a character
Adapt the vocabulary to the audience
WHY?
HOW?
EXAMPLE
www.SoftBankRobotics.com
Don't use complicated or technical language that users may
not understand. We want as many people as possible to easily
understand Pepper.
Using technical vocabulary may cause Pepper to lose a user's
attention. Opt for user-friendly language and dialogue.
For a verbal notification error regarding, for example,
motor stiffness:
Don't: "I need to remove the stiffness in my motors."
Do: "Let me take a moment to rest."
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