Symantec NetBackup 5030 Troubleshooting Manual page 9

Chapter 8
Chapter 9
Chapter 10
Reinstallation of the NetBackup Appliance software on a 5220 can fail
........................................................................................... 84
NetBackup deduplication disk pool or disk volume intermittently goes
to a DOWN state .................................................................... 84
Failed to perform the Appliance Factory Reset operation on a media
server .................................................................................. 85
Failed to boot NetBackup 5220 appliance due to the missing embedded
RAID controller information ....................................................... 86
Resolving an fsck test failure .......................................................... 87
Troubleshooting Hardware Issues
Starting an appliance that does not turn on ........................................ 91
Troubleshooting an amber drive status LED on the appliance ................ 93
Troubleshooting a system drive that the management software does
not identify ............................................................................ 94
Troubleshooting appliance power supply problems .............................. 95
Troubleshooting system-induced shutdown ........................................ 96
Troubleshooting system status LED issues ........................................ 98
Removing and replacing appliance hardware
components
Overview .................................................................................. 100
Removing and replacing the bezel ................................................. 101
Removing and replacing NetBackup 5230 disk drives ........................ 101
Removing and installing a NetBackup 5030 or NetBackup 5230 power
supply ................................................................................ 104
Removing and replacing NetBackup 5220 Appliance storage
drives ................................................................................. 107
Removing and replacing a NetBackup 5220 Appliance power
supply ................................................................................ 108
Removing and replacing Symantec Storage Shelf
hardware
....................................................................... 109
About customer-replaceable hardware in the Symantec Storage
Shelf .................................................................................. 109
Removing and replacing disk drives ............................................... 110
Removing and replacing a storage shelf power supply ....................... 111
Removing and replacing an I/O module ........................................... 112
.................................................................. 100
................................... 91
Contents 9