Table of Contents
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Chapter 5
Physical dimensions ............................................................... 40
Power specifications ............................................................... 40
Environmental specifications ..................................................... 41
About the storage shelf front panel ................................................... 41
About the storage shelf rear panel ................................................... 44
About working with log files ............................................................ 48
About using the Collect Log files wizard ............................................ 51
Viewing log files using the Support command ..................................... 51
command ............................................................................. 53
Gathering device logs with the DataCollect command .......................... 54
Gathering information for NetBackup-Java applications ........................ 56
Enabling and disabling VxMS logging ............................................... 57
Troubleshooting the appliance setup and configuration issues ............... 59
problems .............................................................................. 60
Troubleshooting appliance configuration problems .............................. 61
Resolving a boot order change problem ............................................ 62
About a login error message that does not go away ............................. 66
Directory is down .................................................................... 67
Troubleshooting generic issues ....................................................... 71
Troubleshooting target mode port from the client ................................. 72
About Fibre Transport media server verification ............................ 76
unit ...................................................................................... 76
Fibre Transport ..................................................................... 77
Troubleshooting self-test errors ....................................................... 77
About troubleshooting a corrupt storage partition ................................ 78
About troubleshooting FactoryReset problems .................................... 80
Discard RAID preserved cache after performing a factory reset .............. 81
Crash analysis in case of kernel coredump ........................................ 81
Troubleshooting IPv6 network problems ............................................ 82
......................................................... 48
............................................. 59
....................................... 70
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Table of Contents
Troubleshooting
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