Symantec NetBackup 5030 Troubleshooting Manual page 175

Error messages
Failed to fetch storage information.
Source and target disks are same.
The maximum length is 256 characters.
The following characters are not
allowed: in the storage unit and disk
pool name
Error messages displayed on the NetBackup Appliance Web Console
Table 12-5 lists all the error messages, displayed on the Manage > Storage tab.
Manage > Storage
Table 12-5
Explanation
This error can be displayed
due to the following reasons:
This message appears if
■
appliance storage
component is not able to
fetch any partitions, disks,
and distributions.
This message can also
■
appear if the connection
between the appliance
core and the NetBackup
Appliance Web Console is
lost.
This message can appear
when you perform the Move
Partition operation. It occurs
if you select the same disk
name in the From and To
drop-down lists.
This message appears in case
there is an error in the
provided name for a storage
unit or a disk pool.
This message appears in case
the provided name for a
storage unit or a disk pool
contains following characters:
`~!@#$%^&*()=|\\\"\':;<,>,?/
Table 12-6 lists all the error messages, displayed on the Manage > Host tab.
NetBackup Appliance error messages
Recommended action
Please contact Symantec Support.
Warning:
This is non-recoverable error. You
need to collect all the Vxul logs using the
DataCollect command and share them
with the Symantec Support team to debug the
error.
You cannot select the same disk name, select
a different target disk than source.
Enter a name that is lesser than 256
characters.
Remove the following special characters from
the storage unit or disk pool name:
`~!@#$%^&*()=|\\\"\':;<,>,?/
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