Symantec NetBackup 5030 Troubleshooting Manual page 174

Error messages or Error type
There are no audit logs to display.
The SCSP documentation link does
not provide the required information.
Logs are filling up the storage space
on your appliance.
The connection to the SCSP server
could not be established.
Retention button is disabled
Error messages displayed on the NetBackup Appliance Web Console
Monitor > SCSP (continued)
Table 12-4
Explanation
If you are not connected to the
SCSP server and you cannot
see the logs.
This error can occur if your
Internet connection is down.
This error is displayed when
the SCSP server is not
connected and the retention
settings are set to default.
This error is displayed when:
The SCSP server should
■
be in the same network as
the appliance.
The SCSP server or host
■
name or IP address are
incorrect.
The authentication
■
certificate for the SCSP
server cannot be found.
The authentication
■
certificate for the SCSP
server is corrupted.
This error is displayed if you
are connected to SCSP
server, then the audit logs are
managed by SCSP server and
retention settings are not
applicable.
NetBackup Appliance error messages
Recommended action
Please use any of the following methods to fix
this error:
Refresh GUI couple of times, verify using
■
the NetBackup Appliance Shell Menu.
Stop and restart the web server. Revisit
■
the Monitor > SCSP tab.
Please use any of the following methods to fix
this error:
Check your Internet connection.
■
Check SymHelp for additional information
■
about SCSP
Please use any of the following methods to fix
this error:
Establish the connection to your SCSP
■
server.
Set the retention period that is lesser than
■
the default retention period of 30 days.
Please use any of the following methods to fix
this error:
Ensure that the SCSP server is in the same
■
network as the appliance.
Ensure that the SCSP server or host name
■
or IP address are correct.
Download a local copy of the authentication
■
certificate and use it to authenticate the
SCSP server.
Replace the existing certificate with a valid
■
authentication certificate for the SCSP
server.
There is no action recommended for this
situation.
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