Table Of Contents - Symantec NetBackup 5030 Troubleshooting Manual

Technical Support
Chapter 1 About using the Troubleshooting Guide
About this guide ........................................................................... 11
About the intended audience .......................................................... 12
About contacting Symantec Technical Support ................................... 12
About troubleshooting the NetBackup Appliance ................................. 13
Chapter 2 Best practices
About best practices ..................................................................... 17
Locating the NetBackup Appliance serial number ................................ 19
About Fibre Channel HBA card configuration verification ...................... 22
About Notification settings .............................................................. 23
About the IPMI sub-system ............................................................. 24
About password management and recovery ...................................... 25
About IPv4-IPv6-based network support ............................................ 26
About enabling BMR options ........................................................... 27
Interpretation of some of the fields of
About deleting LDAP or Active Directory users ................................... 29
Chapter 3 About Software Troubleshooting Tools
Tools for troubleshooting the NetBackup Appliance ............................. 30
Troubleshooting and tuning Appliance from the Appliance Diagnostics
About NetBackup support utilities .................................................... 36
About changing VxAT properties ...................................................... 38
Chapter 4 About the Symantec Storage Shelf
Understanding the Symantec Storage Shelf ....................................... 39
Symantec Storage Shelf specifications ............................................. 40
............................................................................................... 4
...................................................................... 17
Locating hardware serial numbers ............................................. 20
Appliances ............................................................................ 27
Center .................................................................................. 31
NetBackup Domain Network Analyzer (NBDNA) ........................... 36
NetBackup Support Utility (nbsu) ............................................... 38
Contents
........................ 11
output from NetBackup
vxprint
.......................... 30
................................. 39