About Password Management And Recovery - Symantec NetBackup 5030 Troubleshooting Manual

About password management and recovery

Avoid expensive and messy cabling and hardware like keyboard, monitor, and
■
mouse (KVM) solutions.
Note: You can also use the IPMI sub-system to reimage your NetBackup Appliance.
For the detailed steps on configuring the IPMI sub-system, refer to the IPMI
Configuration section from the Symantec NetBackup Appliance Administrator's
Guide.
Symantec understands that there may be situations where you need to recover
your administrator (admin) password. Password recovery for users can be
approached based on the following approaches:
Password recovery for local and LDAP users
Table 2-2
User Type Steps to change password
Local Users Use the Settings > Password
Management tab from the
NetBackup Appliance Web Console.
LDAP Users or Use the following steps to reset or
Active Directory change the password for an LDAP
users or AD user:
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■
See "About best practices"
About password management and recovery
Update the user password in the
Active Directory server or LDAP
server.
Use the Settings > Password
Management tab from the
NetBackup Appliance Web
Console.
on page 17.
Best practices
Steps to recover password
Contact the Symantec Technical
Support for changing the
password. An employee that
maintains the password may
leave the company, or you may
lose or forget the password. If any
of these situations occur, contact
Symantec Technical Support for
assistance.
Considering the example when
an LDAP user leaves the
company, or may lose or forget
the password. Use the following
steps to reset or change the
password for an LDAP user:
Recover the password using
■
the LDAP server.
Contact the Symantec
■
Technical Support for
changing the password.
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