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Polycom Desktop HDX Reference Manual
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Polycom Desktop HDX Reference Manual

Polycom Desktop HDX Reference Manual

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Polycom Desktop HDX Reference Guide

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Summary of Contents for Polycom Desktop HDX

  • Page 1 OTN Training Reference Material Polycom Desktop HDX Reference Guide...

  • Page 2: Table Of Contents

    Table of Contents Types of Videoconferences ..III Styles of Videoconferences ..IV Modes of Videoconferences ..Equipment Guide ....VI Remote Guide .

  • Page 3: Types Of Videoconferences

    Types of Videoconferences Educational videoconferences Open: posted on Learning Centre and » Ncompass Calendar Closed: invited participants only » Administrative videoconferences Clinical videoconferences Direct: healthcare provider and patient » Indirect: healthcare providers discussing » specific patients and making a plan of care.

  • Page 4: Styles Of Videoconferences

    Styles of Videoconferences Point-to-point videoconference • Two sites only • Option to dial directly (must be scheduled) • Often for clinical use (consultant dials patient) Multipoint videoconferences • Three or more sites • Starts and ends automatically • Often for educational/administrative use...

  • Page 5: Modes Of Videoconferences

    Modes of Videoconferences Full screen mode • Default mode • Screen displays the person speaking • Must mute if your site is not the presenter • Recommended for presentations Multi-Screen mode • “Brady Bunch” layout (3+1, 5+1, etc.) • Mode is selected by the scheduling site...
  • Page 6 Polycom HDX Desktop Quick Reference Guide Verify that the power cable is plugged into the power outlet in the wall. Verify that the network cable is plugged into the network outlet in the wall. The network cable must be plugged into the OTN-dedicated network outlet.
  • Page 7 Polycom HDX Desktop Remote Displays content to the Toggles between sending near site only content to far site and returning to the main camera Cycle through display layouts Select a far-site camera Zoom the camera in or out Select a near-site camera...

  • Page 8: Equipment Troubleshooting

    Equipment Troubleshooting The system does not work / won’t power up • Verify that the system is plugged into the power outlet. • Verify that the network cable is plugged into the appropriate port in the wall. • Verify that the cables are securely plugged into the back of the codec. •...

  • Page 9: Technical Support

    Technical Support Examples of when to call your Local IT Person or Telemedicine Coordinator or the OTN Service Desk Contact your Local IT Person or Telemedicine Coordinator for the following: Your internet is down Network cable is broken or missing You cannot find the remote control You do not know which network jack to plug into Contact OTN Service Desk for the following:...

  • Page 10: Etiquette Guidelines

    Etiquette Guidelines Participate in an audio-visual check  Start the video conference with a roll call or speak with the host site Mute appropriately  Remember to mute when not speaking. This will ensure that video does not switch to ...
  • Page 11 Hooking up a Laptop to a Polycom Desktop HDX Connect the VGA cable from the videoconference system to the laptop. Turn the power on the laptop. Press the same keys you would use when displaying your desktop through a projector, usually one of the following combinations: Fn+F4 (or) Fn+F7 (or) Fn+F8.

  • Page 12: Presenter Guide

    Presenter Guide While videoconferencing is an effective communications medium, you must be prepared to accept a small loss of resolution. Your visual guides needs tobe adapted in order to maximize the audience’s view at both the local and remotes sites. The following suggestions are for presenters in order to help them create effective PowerPoint slides.

  • Page 13: Useful Contacts

    Useful Contacts Service Desk - 1-866 -454-6861 (option 1) servicedesk@otn.ca Contact Centre - 1-866 -454-6861 (option 2) customersupport@otn.ca Training Team - training@otn.ca...