Polycom HDX Desktop Systems User Manual
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Polycom HDX Desktop Systems User Manual

Polycom HDX Desktop Systems User Manual

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User's Guide
for Polycom
®
HDX Desktop Systems
Version 2.5
December 2008 Edition
3725-26470-002/A
Version 2.5

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Summary of Contents for Polycom HDX Desktop Systems

  • Page 1 User’s Guide for Polycom ® HDX Desktop Systems Version 2.5 December 2008 Edition 3725-26470-002/A Version 2.5...

  • Page 2: Patent Information

    As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

  • Page 3: Table Of Contents

    Participating in an Encrypted Call ..........7 Using Your Polycom HDX 4000 Series as a Computer Monitor ......8 Controlling What You See .
  • Page 4 Polycom HDX System ........

  • Page 5: Using The Polycom Hdx 4000 Keypad

    This guide covers instructions for the Polycom HDX 4000™ series. Using the Polycom HDX 4000 Keypad You use the keypad on the Polycom HDX 4000 series to place calls, adjust the volume, navigate screens, and select options. You can access keypad help by pressing Home then Info.

  • Page 6: Calling And Answering

    Steady green light indicates a call in progress. • Slow blinking green light indicates standby mode. Answering a Video Call The Polycom HDX system can answer incoming calls in one of these ways: • The system answers incoming calls automatically. •...

  • Page 7: Calling From The Recent Calls List

    User’s Guide for Polycom HDX Desktop Systems — stereo.polycom.com (DNS name) — 19782922854 (ISDN or phone number) — user@domain.com (SIP) 3. Enter any additional information needed for the call. The available settings depend on the type of call and your system’s configuration. Not all calls require these settings: —...

  • Page 8: Calling From The Contacts List

    Call to place the call. Calling from the Directory The directory is a list of sites stored locally on the Polycom HDX system. If the system is registered with a global directory, the directory also includes entries from the global directory.

  • Page 9: Ending A Video Call

    User’s Guide for Polycom HDX Desktop Systems Ending a Video Call To hang up from a call: 1. Press Hang Up on the keypad. 2. If prompted, confirm that you want to disconnect from the far site(s). If you don’t confirm that you want to hang up, the system disconnects the call automatically after 60 seconds.

  • Page 10: Placing Audio-Only Calls And Adding Audio-Only Sites

    Placing Audio-only Calls and Adding Audio-only Sites You may be able to use your Polycom HDX system to place an audio-only call or add an audio-only call to a video conference. Placing an Audio-only Call You can place an audio-only call from Polycom HDX systems that have Analog Phone or Voice Over ISDN enabled.

  • Page 11: Adding A Video Call To An Audio-Only Call

    2. If prompted, confirm that you want to disconnect from the far site(s). If the person on the telephone hangs up first, you need to disconnect the call from the Polycom HDX system, just as you would hang up a telephone receiver in a regular phone call.

  • Page 12: Using Your Polycom Hdx 4000 Series As A Computer Monitor

    VGA port like you would when sending video to a projector. If you use the Polycom HDX 4000 series display as your computer monitor, Polycom recommends that you set up the system so that calls must be answered manually.

  • Page 13: Controlling What You See

    User’s Guide for Polycom HDX Desktop Systems Controlling What You See Selecting and Adjusting a Camera or Other Video Source You can use the keypad to select and adjust the built-in camera. You may be able to adjust other far-site cameras that support pan, tilt, and zoom movement.

  • Page 14: Setting And Using Camera Presets

    User’s Guide for Polycom HDX Desktop Systems To open or close the privacy shutter: ! Move the slider to the left to close the privacy shutter, or to the right to open it. You can still make and receive calls when the shutter is closed, but the people at the far site cannot see you.

  • Page 15: Switching Between Full-Screen Video And The Home Screen

    User’s Guide for Polycom HDX Desktop Systems To store a preset: 1. If you are in a call, press Near or Far on the keypad. 2. If you selected a camera that supports electronic pan, tilt, and zoom, you can adjust the camera’s position: —...

  • Page 16: Changing The Layout During A Video Call

    User’s Guide for Polycom HDX Desktop Systems Changing the Layout during a Video Call When the call connects, the system may show your computer desktop if a computer is connected. The far and near video may remain in a smaller window.

  • Page 17: Adjusting The Monitor Brightness

    Far sites cannot see what is on your computer screen until you press the Send Computer button. Adjusting the Monitor Brightness You can make the Polycom HDX 4000 series display brighter or dimmer using the + and - controls on the side of the monitor. © Polycom, Inc.

  • Page 18: Controlling What You Hear

    You can mute the microphone if you do not want the far site to hear you. To mute or unmute the microphone: ! Press Mute on the keypad. If a Polycom microphone is connected to your system, you can also mute the call by pressing on the microphone. Points to note about muting the microphone: •...

  • Page 19: Using A Headset Or Desktop Speakers

    Showing Content from a Computer Connected Directly to the System If you have a computer connected to your Polycom HDX 4000 system, you can show your computer desktop (content) during a call. When you send content, the far site can see and hear you, and see and hear what is on your computer screen.

  • Page 20: Showing Content With People+Content™ Ip

    People+Content must be enabled on the Polycom HDX system. • The People+Content IP application must be installed on a computer. • For a computer connected directly to the Polycom HDX system, Polycom recommends using the Send Computer button instead of People+Content IP.

  • Page 21: Showing Content With People On Content

    User’s Guide for Polycom HDX Desktop Systems Showing Content with People on Content™ The People on Content™ option allows you to show yourself on top of content that you are sharing. The effect is similar to a weather newscast on television.

  • Page 22: Working With Directory Entries

    • Local entries: Information about sites that you have added. These entries are stored locally on your Polycom HDX system, and depending on your system setup, you can remove or edit these entries. You can also assign local entries to groups to make it easier to find numbers. Everyone at your site who uses the system can use the entries you create, and you can use the entries created by others.

  • Page 23: Adding, Editing, And Deleting Local Directory Entries

    User’s Guide for Polycom HDX Desktop Systems Adding, Editing, and Deleting Local Directory Entries You can create entries for point-to-point calls and multipoint calls and save them in the Polycom HDX system directory. To add a single-site entry to the local directory: 1.

  • Page 24: Grouping Directory Entries

    3. Select Options then Delete Entry. You cannot delete a global entry. Grouping Directory Entries Grouping directory entries can make it easier to find numbers. Polycom HDX systems support global groups and local groups. Global directory entries are assigned to a global group by your system administrator. You cannot edit or delete global directory groups.

  • Page 25: Refreshing Entries From The Polycom Global Directory Server

    Refreshing Entries from the Polycom Global Directory Server The global directory entries are periodically refreshed on systems registered to the Polycom Global Directory Server. You can also manually refresh the global directory entries on your system. To manually refresh Polycom GDS entries: 1.

  • Page 26: Working With Contacts

    Adding Contacts If your system is provisioned by a Polycom Converged Management Application™ (CMA™) system, you can add up to 200 Contacts stored by the presence service. When you add a presence service Contact, you are both automatically added to one another’s Contacts lists.

  • Page 27: Deleting Contacts

    You remove a Contact from the Contacts group by deleting it. When you delete a presence service Contact, or a presence service Contact rejects your invitation using Polycom CMA Desktop, you are deleted from one another’s Contacts lists. To delete a Contact: 1.

  • Page 28: Placing A Multipoint Call

    HDX system with multipoint capabilities or a bridge such as the Polycom RMX 2000 or Polycom MGC. The number of sites allowed in the call is determined by the capabilities of the system or bridge hosting the call. The call can include any combination of IP H.323, SIP, ISDN, V.35/Serial, and...

  • Page 29: Supplying A Password For Multipoint Calls

    The multipoint viewing mode configured on the host system is the one used in the call. To find out more about these modes, please talk to the administrator of your Polycom HDX system. The following table describes the different multipoint viewing modes.
  • Page 30 User’s Guide for Polycom HDX Desktop Systems Setting Description Video images from multiple sites can be automatically combined on one screen in a display know as continuous presence. Auto The view switches between continuous presence and full screen, depending on the interaction between the sites.

  • Page 31: Using Chair Control For Multipoint Calls

    User’s Guide for Polycom HDX Desktop Systems Using Chair Control for Multipoint Calls During some multipoint calls, you can use chair control to manage the people video. In this type of call, the chair controller can choose the site whose video is sent to other sites in the conference.
  • Page 32 User’s Guide for Polycom HDX Desktop Systems 5. Select a site from the list, and then use the controls in the web interface to perform one of these actions: If you are... You can do this... By selecting... Chair controller Pass chair control to the selected sites.

  • Page 33: Changing The Way Calls Are Answered

    If you have a Polycom HDX 4000 system that you are using as your computer monitor, Polycom recommends that you set up the system so that you have to answer calls manually.

  • Page 34: Muting Automatically Answered Video Calls

    User’s Guide for Polycom HDX Desktop Systems Muting Automatically Answered Video Calls If your system administrator has allowed access to user settings, you can choose whether to mute the audio when automatically answered video calls connect. This prevents callers from overhearing conversations or meetings.

  • Page 35: Using A Polycom Soundstation® Ip 7000 Conference Phone

    IP 7000 Conference Phone with a Polycom HDX System When you connect a Polycom SoundStation® IP 7000 conference phone to a Polycom HDX system, the conference phone becomes another interface to dial audio or video calls. The conference phone operates as a microphone, and as a speaker in audio-only calls.

  • Page 36: Using Avaya Network Features With Video Calls

    ! Press the Mute key on the conference phone. You can also mute the audio using the mute button on the Polycom HDX system keypad or on a connected Polycom HDX microphone. The indicators on the conference phone are red when your audio is muted. The near-site mute icon also appears on the monitor display.
  • Page 37 User’s Guide for Polycom HDX Desktop Systems 2. From the Place a Call screen on the Polycom system, dial the Feature Access Code provided by the Avaya Communication Manager administrator, followed by the E.164 extension of the system to which you want to forward the calls.

  • Page 38: Customizing Your Workspace

    User’s Guide for Polycom HDX Desktop Systems Customizing Your Workspace You can customize what you see on the screen, depending on how your system is configured. Allowing the Far Site to Control Your Camera If your system administrator has allowed access to user settings, you can allow the far site to control your camera.

  • Page 39: Hearing Audio Confirmation When You Dial

    If your system administrator has allowed access to user settings, you can use the backlight control to adjust the brightness of the video that the main camera sends to the Polycom HDX system. Adjusting this setting can be helpful when the room arrangement results in strong light coming from behind the people in the picture.
  • Page 40 User’s Guide for Polycom HDX Desktop Systems © Polycom, Inc.

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