Polycom VSX Series Administrator's Manual page 194

Administrator's Guide for the VSX Series
Symptom
The camera does not track
to the person who is
speaking.
Automatic camera tracking
is available only on a
VSX 7000e or VSX 8000
system with a Polycom
PowerCam Plus camera.
(Continued)
One site cannot control the
other site's camera.
7 - 22
Problem
The room setup interferes
with voice tracking. Large
windows, uncarpeted
floors, and the way the unit
is mounted on a wall or
alcove can interfere with
voice tracking.
Far-site camera control is
not enabled.
One of the systems does
not have the far-site
camera control capability.
Corrective action
Consider room treatments that provide acoustic
damping, such as carpeting and curtains.
Ensure that the camera has at least 3 ft (1 m)
clearance above, behind, and to each side.
Verify that the room is small enough for automatic
camera tracking to work properly. Polycom
recommends that you use this feature only if the
room is 20 x 25 x 9 feet (6.1 x 7.6 x 2.7 m) or smaller.
Ask the participants at the far site to aim the camera.
Ask the participants at the far site to aim the camera.