T R O U B L E S H O O T I N G
Checklist
The checklist enables you to rapidly locate faults on the machine and to initiate appropriate repair action.
Follow the check procedure. Repair any faults found and check if the machine is operating perfectly.
Check
procedure
1.1 Parts of housing are broken
or damaged (e.g. snap connec
tion with latches on housing
back for water tank)
1 Check general
1.2 Accessories are broken or
condition of machine
damaged
with accessories and
look for visible
damage
1.3 Shaky extraction head
1.4 Power cord is damaged
2.1 Capsule holder inserts
correctly into the extraction
head?
2.2 Drip tray inserts correctly in
all 3 levels?
2.3 Locking handle is moving?
2 Check mechanical
elements
2.4 Selection lever is moving?
2.5 Selection of hot or cold is
possible when extraction head is
opened?
2.6 Locking handle can be
pulled up while making a
beverage?
2.7 Is capsule holder magnetic
on back side?
Symptoms
YES Replace parts if necessary
NO Go to point 1.2
YES Replace all broken or
damaged accessories
NO Go to point 1.3
YES Fasten extraction head with
screws
NO Go to point 1.4
YES Replace power cord
NO Go to point 2
YES Go to point 2.2
NO Replace capsule holder
YES Go to point 2.3
NO Check if guiding slots are free
of obstacles and dirt. Check locking
pins (2x) on drip tray, replace if
necessary.
YES Check the snap fit connec
tion and replace the extraction
head if necessary
NO Go to point 2.4
YES Check the snap fit connec
tion and replace the extraction
head if necessary
NO Go to point 2.5
YES Replace the extraction head
NO Go to point 2.6
YES Replace the extraction head
NO Go to point 2.7
YES Go to point 3
NO Replace capsule holder
T R O U B L E S H O O T I N G
Action / repair work
Further action /
repair work
—
NO Check injector plate
—
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