Troubleshooting - Krups Evidence EA8948 Manual

When the number of drinks is not enough for descaling to be necessary, the function is not active.
You can also start the descaling program when you want:
- Fill the water tank up to the CALC mark.
- Pour the dose of descaler into the water tank.
- Press the Settings button
- Select Maintenance.
- Then Descaling.
!
Important: if you unplug your machine during cleaning or in the event of electrical failure, the descaling program
will resume the current step at the time of the incident. It will not be possible to postpone this operation.
Complete the full descaling cycle in order to remove all traces of the descaling product which is harmful
to health.
PROBLEM
The machine displays a fault, the
software is frozen.
OR
Your machine has a malfunction.
The appliance does not turn on after
pressing the On/Off button (for at least
3 seconds).
The appliance must be disconnected
and reconnected.
A power failure has occurred during a
cycle.
The grinder makes an abnormal noise.
There is water under the appliance.
When switching off, hot water flows
through the coffee outputs and the One
Touch Cappuccino block.
The adjustment button for the grinding
fineness is difficult to turn.
The appliance has not issued any
coffee.
You have used ground coffee instead of
coffee beans.
36
.

TROUBLESHOOTING

CORRECTIVE ACTIONS
Turn off and unplug the machine, remove the filter cartridge,
wait a minute and restart the machine.
Press and hold the on/off button for at least 3 seconds for
starting.
Check the fuses and the power socket of your electrical
installation.
Check that the two power plugs are correctly inserted into
the socket.
Unplug the appliance for 20 seconds, remove the Claris
Aqua Filter System cartridge if necessary, then put it back
into service.
The appliance resets automatically when it turns back on.
Foreign bodies are surely present in the grinder.
Before removing the water tank, wait 15 seconds after the flow
of coffee so that the machine finishes its cycle correctly.
Verify that the drip tray is well positioned on the machine. It
must always be in place even when the machine is not in use.
Verify that the drip tray is not full.
Depending on the type of preparation the machine can
perform automatic rinsing during its powering off.
The cycle lasts only a few seconds and stops automatically.
Turn the adjustment button of the grinding fineness only
when the grinder is operating.
An incident has been detected during its making.
The appliance is reset automatically and is ready for a new
cycle.
Use your vacuum cleaner to collect the ground coffee
contained in the bean container.