Krups KP 5000 Service Manual page 19

Check
procedure
5.3 Hot water temperature is too
high (more than 95°C / 203 °F)
5 Checks while
preparing a beverage
5.4 Cold water temperature too
high (5°C / 41°F more than water
tank temperature)
5.5 Selection lever does not
remain at the position
or
5.6 The capsule does not fall out
of the capsule holder
6.1 Leakage at extraction head
6.2 Water underneath the
machine
6.3 Leakage at pressure hoses
6 Check for leaks
connections
and/or flow rate
while preparing a
beverage.
6.4 Flow rate out of range
T R O U B L E S H O O T I N G
Symptoms
(
(cold)
)
( hot)
Action / repair work
YES ­ a) Check if NTC temperature
sensor is functional
YES ­ b) Fluid system is scaled?
YES ­ d) Flow rate of pump out of
range?
YES ­ Valve malfunction?
NO ­ Go to point 5.5
YES ­ Replace the extraction head
NO ­ Go to point 5.6
YES ­ Check the capsule or the
capsule holder
NO ­ Go to point 6
YES ­ a) The capsule has multiple
perforations?
NO ­ Go to point 6.2
YES ­ Defective pressure hoses
and/or silicone elbow?
NO ­ Go to point 6.3
YES ­ Defective pressure hoses
and clips?
NO ­ Go to point 6.4
YES ­ a) Fluid system is scaled?
YES ­ b) Injector plate is blocked?
YES ­ c) Filter is blocked?
Further action /
repair work
NO ­ Change NTC tempera­
ture sensor.
YES ­ Go to point b)
YES ­ Descale the fluid system
NO ­ Go to point 5.5
YES ­ Replace the pump.
NO ­ Go to point 5.4
YES ­ Replace the extraction
head.
NO ­ Go to point 5.6
YES ­ Replace the capsule
holder if necessary
YES ­ Perforate the capsule
only once, see user manual
NO ­ Replace the extraction
head.
YES ­ Replace defective pres­
sure hoses, clips and/or sili­
cone elbow
NO ­ Go to point 6.4
YES ­ Replace defective pres­
sure hoses and clips
NO ­ Go to point 6.4
YES ­ Descale the fluid system
NO ­ Go to point b)
YES ­ Deblock injector of
injector plate
and descale again.
NO ­ Go to point c)
YES ­ Replace filter.
NO ­ Replace pump.