Troubleshooting - Krups EA816170R Instructions Manual

TROUBLESHOOTING

If one of the problems described in the table persists, contact KRUPS customer service.
PROBLEM MALFUNCTION
Your machine detects a fault:
a symbol appears.
The appliance does not turn
on when the button is
pressed.
The coffee grinder makes a
strange noise.
The steam nozzle makes a
noise.
The steam nozzle on your
machine seems partially or
completely clogged.
The steam nozzle makes little
or no milk froth.
No steam comes out of the
nozzle.
The auto-cappuccino setting
makes little or no froth.
The auto-cappuccino setting
does not take in milk.
There is water underneath the
appliance.
After emptying the coffee
grounds collector, the warning
message is still displayed on
the screen.
CORRECTIVE ACTION
Switch off and disconnect the machine, remove the filter cartridge, wait for a
minute and restart the machine.
Check your fuses and plug sockets.
Check that the two power plugs are pushed in properly both on the appliance
and at the socket.
There is a foreign body in the grinder. Disconnect the machine before inves-
tigating.
See if you can extract the foreign body using your vacuum cleaner.
Check that the steam nozzle is correctly attached to its corresponding end
piece.
Ensure that the opening in the end piece is not obstructed by milk residue or
limescale. Unclog the holes with the needle supplied with your appliance.
For milk-based drinks, you use very fresh, very cold pasteurised or UHT milk.
It is also advisable to use a cold container. If the results do not improve, try
changing the brand of milk.
Empty the tank and temporarily remove the filter cartridge. Fill the water tank
with mineral water which is high in calcium (> 100 mg/l) and run successive
steam cycles.
Check that the accessory is correctly attached to the appliance, remove it
then replace it.
Check that the flexible tube is not obstructed or pierced and that it is correctly
attached to the accessory so as to make it airtight. Rinse and clean the ac-
cessory (refer to the "Auto-cappuccino accessory" chapter).
Before removing the water tank, wait for 15 seconds after the coffee has fini-
shed flowing so that the machine finishes its cycle properly.
Check that the drip tray is correctly positioned on the machine; it should
always be in place, even when the appliance is not in use.
Check that the drip tray is not full.
The drip tray should not be removed during a cycle.
Correctly replace the coffee grounds collector and follow the instructions on
the screen.
Wait at least 8 seconds before replacing them.
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