Page 1 Toshiba Personal Computer QOSMIO E10 Maintenance Manual TOSHIBA CORPORATION File Number 960-492...
Page 2 © 2004 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Page 3 This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer QOSMIO E10. NOTE: Each model of QOSMIO E10 has a different configuration. For each model’s configuration, refer to the parts list dedicated to it. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.
Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO E10 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the QOSMIO E10 that appear on its display is presented in the type face below: Format complete...
Page 6: Table Of Contents
Keyboard/Touch pad Troubleshooting ..............2-44 Display Troubleshooting..................2-46 Optical Drive Troubleshooting ................2-49 2.10 Modem Troubleshooting..................2-50 2.11 LAN Troubleshooting....................2-51 2.12 Wireless LAN Troubleshooting................2-52 2.13 Sound Troubleshooting.................... 2-55 2.14 TV Tuner Troubleshooting ..................2-57 QOSMIO E10 Maintenance Manual (960-492)
Page 7 3.23 Running Test......................3-47 3.24 Floppy Disk Drive Utilities..................3-48 3.25 System Configuration ....................3-53 3.26 Wireless LAN Test Program..................3-55 3.27 LAN/Modem/Bluetooth/IEEE1394 Test ..............3-58 3.28 Sound Test Program....................3-72 3.29 SETUP ........................3-78 QOSMIO E10 Maintenance Manual (960-492)
Page 8 Heat sink/CPU ......................4-51 4.19 RTC battery......................4-54 4.20 PC card cover......................4-55 4.21 Speaker........................4-56 4.22 LCD unit/FL inverter ....................4-57 4.23 Wireless antennas/LCD harness ................4-62 4.24 Hinge........................4-67 4.25 Fluorescent lamp ...................... 4-71 viii QOSMIO E10 Maintenance Manual (960-492)
Page 9 Appendix C Pin Assignment ..................C-1 Appendix D Display Codes .................... D-1 Appendix E Key Layout....................E-1 Appendix F Wiring Diagrams..................F-1 Appendix G BIOS Rewite procedures................G-1 Appendix H EC/KBC Rewrite procedures..............H-1 Appendix I Reliability.....................I-1 QOSMIO E10 Maintenance Manual (960-492)
Page 10 QOSMIO E10 Maintenance Manual (960-492)
Page 11 Chapter 1 Hardware Overview...
Page 12 1 Hardware Overview Hardware Overview 1-ii QOSMIO E10 Maintenance Manual (960-492)
Page 13 LCD Module ..................1-19 1.6.2 FL Inverter Board................1-20 Power Supply ......................1-21 Batteries ........................1-23 1.8.1 Main Battery..................1-23 1.8.2 Battery Charging Control ..............1-24 1.8.3 RTC battery ..................1-25 AC Adapter ......................1-26 QOSMIO E10 Maintenance Manual (960-492) 1-iii...
Page 14 Table 1-11 Time required for charges of main battery ..........1-24 Table 1-12 Data preservation time ................. 1-24 Table 1-13 Time required for charges of RTC battery........... 1-25 Table 1-14 AC adapter specifications ................1-26 1-iv QOSMIO E10 Maintenance Manual (960-492)
Page 15: Features
1.1 Features 1 Hardware Overview Features Features The QOSMIO E10 is high performance all-in-one PCs running a Pentium-M or Celeron-M processor. The features are listed below. Microprocessor Microprocessor that is used will be different of the model. ® ® Intel...
Page 16 Microsoft Windows XP. It supports software that uses a 101- or 102-key enhanced keyboard. Optical devices A DVD Super Multi drive or DVD-ROM & CD-R/RW drive is equipped. QOSMIO E10 Maintenance Manual (960-492)
Page 17 Depending on the model, the computer is equipped with a dedicated Bluetooth module. This enables a communication to devices that support Bluetooth Version 1.1. It can be switched on or off with a switch on the computer. QOSMIO E10 Maintenance Manual (960-492)
Page 18: Figure 1-1 Front Of The Computer And The System Units Configuration
1 Hardware Overview 1.1 Features Figure 1-1 shows the front of the computer and the system units configuration. Figure 1-1 Front of the computer and the system units configuration QOSMIO E10 Maintenance Manual (960-492)
Page 19: Figure 1-2 System Block Diagram
1.2 System Block Diagram 1 Hardware Overview System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block diagram QOSMIO E10 Maintenance Manual (960-492)
Page 20 − 64KB used for VGA-BIOS − 60KB used for Intel PXE − 32KB used for ACPI − 16KB used for MBI − 17KB used for booting − 16KB used for Parameter Block − 19KB are reserved QOSMIO E10 Maintenance Manual (960-492)
Page 21 − Alert ON LAN (AOL) − 421-pin 31mmx31mm BGA Package PC card controller (PCI7411, Texas Instrument-made) − PCI Interface (PCI Rev. 2.3) − PC Card Controller − IEEE1394 Controller − Flash Media Controller − SD Host Controller QOSMIO E10 Maintenance Manual (960-492)
Page 22 • Two serial ports (NS16C550 compatible) (1 port is used as Debug port) Other main system chips • PSC (Toshiba-made TMP87PM48U x 1) • Clock Generator (ICS-made 950812 x 1) • EC/KBC (Renesas-made HD64F2163BVTE10V x 1) • FWH (ATM-made AT49LW080-33TC x 1) •...
Page 23: Figure 1-3 2.5-Inch Hdd
(mm) dimensions Depth 100.0 (mm) Weight 99 (MAX) Standard value Parameter HGST HGST HGST HGST G8BC0000Z611 G8BC0000Z811 G8BC00014610 G8BC00014810 Width 69.85 (mm) Height Outline (mm) dimensions Depth 100.0 100.2 (mm) Weight 102 (max) 102 (max) QOSMIO E10 Maintenance Manual (960-492)
Page 24 1 Hardware Overview 1.3 2.5-inch Hard Disk Drive Standard value Parameter FUJITSU G8BC0001C610 Width (mm) Outline Height (mm) dimensions Depth 100.0 (mm) Weight 99 (MAX) 1-10 QOSMIO E10 Maintenance Manual (960-492)
Page 25: Table 1-2 2.5-Inch Hdd Specifications
450 (max) 450 (max) (Mbits/s) Interface transfer rate 100 (Ultra DMA mode) (MB/s) Storage density (Kbpi) Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Motor startup time (ms) QOSMIO E10 Maintenance Manual (960-492) 1-11...
Page 26 Data transfer speed (Mbits/s) 330.4 100 (Ultra DMA mode) Interface transfer rate (MB/s) Storage density (Kbpi) Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Motor startup time (ms) 1-12 QOSMIO E10 Maintenance Manual (960-492)
Page 27: Figure 1-4 Dvd-Rom & Cd-R/Rw Drive
Table 1-3 DVD-ROM & CD-R/RW drive outline dimensions Parameter Standard value Maker MATSUSHITA TEAC (G8CC0001X610) (G8CC0001Y610) Width (mm) Outline Height (mm) 12.7 (excluding projections) dimensions Depth (mm) 129.0 129.4 Mass (g) 200 (+/-10) 190 or less QOSMIO E10 Maintenance Manual (960-492) 1-13...
Page 28: Table 1-4 Dvd-Rom & Cd-R/Rw Drive Specifications
Ultra DMA mode 33.3 MB/s Ultra DMA MODE2 CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA,CD-ROM,CD-ROM XA CD-R,CD-RW Photo CD CD-Extra(CD+),CD-text Supported disk format DVD-ROM,DVD-R (DVD-R Multi-boarder supported) DVD-RW(Ver.1.1) DVD-RAM(2.6GB/4.7GB) DVD+R, DVD+RW 1-14 QOSMIO E10 Maintenance Manual (960-492)
Page 29 Buffer memory CD-DA, CD-I CD-ROM Mode1,CD-ROM XA Modo2 (form1, Form2) Multi-session Photo CD, Video CD, Enhanced CD,CD-text Supported disk DVD-ROM, format DVD-R (General, Authoring, Single/Multi-boarder) DVD Video, DVD-RW (Single/Multi-boarder, Packet) DVD-RAM (2.6GB/4.7GB) DVD+R/RW (Single/Multi-boarder, Packet) QOSMIO E10 Maintenance Manual (960-492) 1-15...
Page 30: Table 1-5 Dvd Super Multi Drive Outline Dimensions
Figure 1-5 DVD Super Multi drive Table 1-5 DVD Super Multi drive outline dimensions Parameter Standard value MATSUSHITA Maker (G8CC00021610) Width (mm) Outline dimensions Height (mm) 12.7 (excluding projections) Depth (mm) 129.0 Mass (g) 210 (+/-10) 1-16 QOSMIO E10 Maintenance Manual (960-492)
Page 31 Ultra DMA mode 33.3 MB/s(Ultra DMA MODE2 supported) CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA, CD-ROM, CD-ROM XA, Photo CD, Video CD, CD-Extra(CD+),CD-text Supported disk format DVD-R, DVD-RW (Ver1.1) DVD+R/RW, DVD Video, DVD-RAM (2.6GB/4.7GB) QOSMIO E10 Maintenance Manual (960-492) 1-17...
Page 32: Figure 1-6 Keyboard
Figure 1-6 is a view of the keyboard. Figure 1-6 Keyboard See Appendix E for details of the keyboard layout. 1-18 QOSMIO E10 Maintenance Manual (960-492)
Page 33: Figure 1-7 Lcd Module
Figure 1-7 shows a view of the LCD module and Table 1-7 lists the specifications. Figure 1-7 LCD module Table 1-7 LCD module specifications Specifications Item G33C00024110 (SHARP) Number of Dots 1,024(W) × 768(H) Dot spacing (mm) 0.297(H)× 0.297(V) Display range (mm) 304.1(H)× 228.1(V) QOSMIO E10 Maintenance Manual (960-492) 1-19...
Page 34: Table 1-8 Fl Inverter Board Specifications
Table 1-8 lists the FL inverter board specifications. Table 1-8 FL inverter board specifications Specifications Item G71C0004F210 Voltage (V) 5 (DC) Input Power (W) Voltage (V) 900 (rms) Current (f=75KHz)(m Current 7 (rms) (f=70KHz)(m (x 2 output) 1-20 QOSMIO E10 Maintenance Manual (960-492)
Page 35: Power Supply
6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. Table 1-9 lists the power supply output specifications. QOSMIO E10 Maintenance Manual (960-492) 1-21...
Page 36: Table 1-9 Power Supply Output Rating
Tuner, FWH, Super I/O, LAN,IEEE1394, TVEncoder, LCD,AD1981B,GPU,SVP, TMDS, Headphone AMP Mini-PCI, HDD, ODD, WW- Tuner, KB, T-PAD, GPU Card Cont, Mini-PCI, MDC PC-Card, USB ICH4-M, IR Cont. EC/KBC EC/KBC, System LED 2.0 -3.6 ICH4-M(RTC) 1-22 QOSMIO E10 Maintenance Manual (960-492)
Page 37: Table 1-10 Battery Specifications
1.8.1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected. In resume (instant recovery) mode, the main battery maintains the current status of the computer. QOSMIO E10 Maintenance Manual (960-492) 1-23...
Page 38: Table 1-11 Time Required For Charges Of Main Battery
When turning off the power in being charged fully, the preservation time is as follows: (See Table 1-12) Table 1-12 Data preservation time Condition preservation time Standby About 3 days Shutdown, Suspend About 15 days 1-24 QOSMIO E10 Maintenance Manual (960-492)
Page 39: Table 1-13 Time Required For Charges Of Rtc Battery
Table 1-13 lists the Time required for charges of RTC battery and data preservation time. Table 1-13 Time required for charges of RTC battery Condition Time Power ON (Lights Power LED) More than 8 hours Data preservation tome (Full-charged) About a month QOSMIO E10 Maintenance Manual (960-492) 1-25...
Page 40: Table 1-14 Ac Adapter Specifications
Table 1-14 lists the AC adapter specifications. Table 1-14 AC adapter specifications Specification Parameter G71C00024410 Power 90W (Peak 105W) Input voltage AC 100 to 240V Input frequency 50Hz/60Hz Input voltage 1.3A or less Output voltage DC 15V Output current 6.0A 1-26 QOSMIO E10 Maintenance Manual (960-492)
Page 41 Chapter 2 Troubleshooting Procedures...
Page 42 2 Troubleshooting Procedures 2-ii QOSMIO E10 Maintenance Manual (960-492)
Page 43 Diagnostic Test Program Execution Check ......2-42 Procedure 5 Connector Check and Replacement Check......2-43 Keyboard/Touch pad Troubleshooting ..............2-44 Procedure 1 Diagnostic Test Program Execution Check ......2-44 Procedure 2 Connector Check and Replacement Check......2-45 QOSMIO E10 Maintenance Manual (960-492) 2-iii...
Page 44 Procedure 1 Diagnostic Test Program Execution Check ......2-55 Procedure 2 Connector Check..............2-55 Procedure 3 Replacement Check ............. 2-56 2.14 TV Tuner Troubleshooting ..................2-57 Procedure 1 Connector Check and Replacement Check......2-57 2-iv QOSMIO E10 Maintenance Manual (960-492)
Page 45 Debug port (Suspend mode) error status ............. 2-28 Table 2-6 Debug port (Resume mode) error status ............2-31 Table 2-7 FDD error code and status ................2-37 Table 2-8 2.5” Hard disk drive error code and status........... 2-42 QOSMIO E10 Maintenance Manual (960-492)
Page 46 2 Troubleshooting Procedures 2-vi QOSMIO E10 Maintenance Manual (960-492)
Page 47 9. Tester 10. External CRT monitor 11. USB test module and USB cable 12. Toshiba TEST CD-ROM or ABEX TEST CD-ROM 13. Toshiba-EMI DVD-ROM test disk TSD-1 14. Music CD 15. CD-RW media (recommended :RICOH, Mitsubishi Kagaku supporting 4x media) 16.
Page 48: Troubleshooting
Ask the user if a password is registered and, if it is, ask him or her to enter the password. Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.
Page 49: Troubleshooting Flowchart
2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) QOSMIO E10 Maintenance Manual (960-492)
Page 50 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) QOSMIO E10 Maintenance Manual (960-492)
Page 51 10. If an error is detected on the Sound test, perform the Sound Troubleshooting Procedures in Section 2.13. 11. If an error is detected on the TV-tuner test, perform the TV tuner Troubleshooting Procedures in Section 2.14. QOSMIO E10 Maintenance Manual (960-492)
Page 52: Power Supply Troubleshooting
The battery level is low while the system power is ON. (even intervals) Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. QOSMIO E10 Maintenance Manual (960-492)
Page 53: Power Supply Troubleshooting
Check 2 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or green, go to Procedure 4. NOTE: Use a supplied AC adapter G71C00024410. QOSMIO E10 Maintenance Manual (960-492)
Page 54 Error code 11h (Error codes are given in hexadecimal format.) Start Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2. QOSMIO E10 Maintenance Manual (960-492)
Page 55 Common Dock output voltage is over 16.5V. Current from the DC power supply is over 12.0A. Current from the DC power supply is over 0.5A when there is no load. Abnormal current has been sensed. QOSMIO E10 Maintenance Manual (960-492)
Page 56 1R5-C1 voltage is 1.275V or less while the computer is suspended. 1R5-C1 voltage is abnormal while the computer is suspended. (CV support) 1R5-C1 voltage is 1.275V or less when the computer is booting up. (CV support) 2-10 QOSMIO E10 Maintenance Manual (960-492)
Page 57 E5V voltage is 4.50V or less when the computer is booting up. E5V voltage is 4.50V or more when the computer is powered off. E5V voltage is 4.50V or less while the computer is suspended. QOSMIO E10 Maintenance Manual (960-492) 2-11...
Page 58 1R25-B1V voltage is 1.063V or less when the computer is booting up. 1R25-B1V voltage is 1.063V or more when the computer is powered off. 1R25-B1V voltage is 1.063V or less while the computer is suspended. 2-12 QOSMIO E10 Maintenance Manual (960-492)
Page 59 Connect a new AC adapter and AC power cord. If the error still exists, go to Procedure 5. Check 3 In the case of error code 21h: Go to Procedure 3. Check 4 For any other errors, go to Procedure 5. QOSMIO E10 Maintenance Manual (960-492) 2-13...
Page 60: Procedure 3 Connection Check
If the battery pack is still not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5. 2-14 QOSMIO E10 Maintenance Manual (960-492)
Page 61: Procedure 5 Replacement Check
To disassemble the computer, follow the steps described in Chapter 4, Replacement Procedures. Check 1 Replace the AC adapter with a new one. If the AC adapter is still not functioning properly, perform Check 2. Check 2 Replace the system board with a new one. QOSMIO E10 Maintenance Manual (960-492) 2-15...
Page 62: System Board Troubleshooting
1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check 2-16 QOSMIO E10 Maintenance Manual (960-492)
Page 63: System Board Troubleshooting
Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. If any other error message displays, perform Check 3. QOSMIO E10 Maintenance Manual (960-492) 2-17...
Page 64 (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) HDD #0 ERROR (21) HDD #1 ERROR (22) NO FDD ERROR (23) FDC ERROR (24) TIMER INTERRUPT ERROR (25) RTC UPDATE ERROR 2-18 QOSMIO E10 Maintenance Manual (960-492)
Page 65: Procedure 2 Debugging Port Check
The D port status is displayed in the following form; 6. When the D port status is FFFFh (normal status), go to Procedure 4. 7. When the D port status falls into any status in Table 2-4, execute Check 1. QOSMIO E10 Maintenance Manual (960-492) 2-19...
Page 66 “BIOS rewrite process”. Transits to System BIOS IRT. F007h BIOS rewrite Initialization of ICHM. D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to RAM 2-20 QOSMIO E10 Maintenance Manual (960-492)
Page 67 Initialization of H/W (before Initialization of MCHM DRAM recognition) Initialization of ICH4M.D31.Func0 Initialization of ICH4M.D31.Func1 Initialization of USB.Func0,1,2,7 Initialization of ICH4M.D31.Func3 Initialization of ICH4M.D31.Func5 Initialization of TI Initialization of PIT channel 1 (Setting the refresh interval “30µs”) QOSMIO E10 Maintenance Manual (960-492) 2-21...
Page 68 Resume error F176H Checksum check of PnP RAM Resume error 177H To resume process (RESUME_MAIN) To resume error process Returns the CPU clock to “Low” Prohibition of all SMI Clears resume status Returns to ROM 2-22 QOSMIO E10 Maintenance Manual (960-492)
Page 69 Setting of CPU clock to “high" Graphics Aperture Size setting F107h Saving memory configuration to buffer Reading of EC version Update of flash ROM type Judging of destination (Japan or except Japan) based on DMI data QOSMIO E10 Maintenance Manual (960-492) 2-23...
Page 70 Serial interruption control (before use of interruption) PnP H/W initialization PC card slot initialization SIO initialization (for models supporting SIO) FIR initialization (for models supporting FIR) PCI automatic configuration Making of work for automatic configuration 2-24 QOSMIO E10 Maintenance Manual (960-492)
Page 71 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Acquisition of PCI IRQ QOSMIO E10 Maintenance Manual (960-492) 2-25...
Page 72 Check of convention memory in the protected mode (boot) F115h EXT_MEM_CHECK Check of exception in the protected mode (boot) F116h Check of exception in the DPORT=F1117h/F116H when error protected mode INIT_SYS_MEM Initialization of conventional memory (Reboot) 2-26 QOSMIO E10 Maintenance Manual (960-492)
Page 73 Rewriting of memory map data of INT15h E820h function Waiting for AC-Link initialization completion Renewal table for DMI Copying ACPI table to uppermost of extension memory Waiting for completion of BIOS rewriting of PSC version QOSMIO E10 Maintenance Manual (960-492) 2-27...
Page 74 Final decision of USB FDD drive information Post processing of PRE_BOOT_SETUP Clearance of PWRBTN_STS Enabling POWER Button Measure on chip set defective F121h Clearance of IRT status Update of check sum of Runtime side F1FFh 2-28 QOSMIO E10 Maintenance Manual (960-492)
Page 75 Checks if external cards are connected (If PNP OS exists, does not check.) Execution of driver for suspend Clearing of data for Remote Lockout Storing of FDD register (Models supporting built-in FDD) Storing of USB register Halt of HC. QOSMIO E10 Maintenance Manual (960-492) 2-29...
Page 76 Waiting for completion of suspending for HDD password F13Bh Prohibition of PCI arbiter Setting of Wakeup event Power-off of PC card Re-setting backup current Forced off of fan Checks whether off-process for resume is needed 2-30 QOSMIO E10 Maintenance Manual (960-492)
Page 77 SMRAM. Calculates the checksum of system BIOS in F13Eh Checksum does not match during IRT the IRT side. Setting status of suspend completion Prohibition of L1&L2 Power off Completion of BIOS QOSMIO E10 Maintenance Manual (960-492) 2-31...
Page 78 Recovery of PIC register Initialization of devices necessary for AC'97 control initialization before initializing PCI bus 2 Initializing of temperature control information Initializing of KBC VGA display-off and Reset control, Starts VGA recovery. Start recovery of VGA 2-32 QOSMIO E10 Maintenance Manual (960-492)
Page 79 DPORT=F172h Start of IDE device resume sequence F126h Recovery of user alarm setting and (only one time) cancel of alarm power-on function Enable of power-off switch Initializing EC and start of reading battery information QOSMIO E10 Maintenance Manual (960-492) 2-33...
Page 80 Renewal of Wakeup factor of DMI and SM-BIOS structure table Closing PCI device configuration area Cache control Process related to CPU Setting of CPU clock to SETUP designation Waiting for motor-off of disabled HDD 2-34 QOSMIO E10 Maintenance Manual (960-492)
Page 81 Acquires Wake Up Vector address. Clears key buffer. Renewal of date/time ACPI mode on Recovery of write-protected status before. (In ACPI mode / not in ACPI mode) Initializing printer port Returning to the main process QOSMIO E10 Maintenance Manual (960-492) 2-35...
Page 82 If an error is detected during these tests, go to Procedure 4. Procedure 4 Replacement Check The system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace the system board with a new one. 2-36 QOSMIO E10 Maintenance Manual (960-492)
Page 83: Usb 3.5" Fdd Troubleshooting
And then clean the FDD heads using the cleaning kit. If the FDD still does not function properly after cleaning, go to Procedure 2. Detailed operation is given in Chapter 3, Tests and Diagnostics. If the test program cannot be executed on the computer, go to Procedure 3. 2-36 QOSMIO E10 Maintenance Manual (960-492)
Page 84: Qosmio E10 Maintenance Manual (960
“write enable”. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. QOSMIO E10 Maintenance Manual (96 2-37...
Page 85: Procedure 3 Connector Check And Replacement Check
The USB FDD may be defective or damaged. Replace it with a new one. If the USB FDD is still not functioning properly, perform Check 3. Check 3 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-38 QOSMIO E10 Maintenance Manual (960-492)
Page 86: Hdd Troubleshooting
User’s Manual. Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
Page 87: Procedure 2 Message Check
The 2.5” HDD and the connector of the HD board or of the system board may be disconnected (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert the connectors firmly. If they are firmly connected, go to Procedure 3. 2-40 QOSMIO E10 Maintenance Manual (960-492)
Page 88 Using the Diagnostic Disk, format the 2.5” HDD with a format option (physical format). If the HDD is formatted, set the 2.5” HDD partition using MS-DOS FDISK command. If you cannot format the 2.5” HDD using the Tests and Diagnostic program, go to Procedure 4. QOSMIO E10 Maintenance Manual (96 2-41...
Page 89: Procedure 4 Diagnostic Test Program Execution Check
HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR 2-42 QOSMIO E10 Maintenance Manual (960-492)
Page 90 Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO E10 Maintenance Manual (96 2-43...
Page 91: Keyboard/Touch Pad Troubleshooting
Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning properly. 2-44 QOSMIO E10 Maintenance Manual (960-492)
Page 92 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 5. Check 5 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO E10 Maintenance Manual (96 2-45...
Page 93: Display Troubleshooting
Insert the Diagnostics disk in the computer’s floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3. 2-46 QOSMIO E10 Maintenance Manual (960-492)
Page 94 Chapter 4, Replacement Procedures. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 4. LCD/FLケーブル＜FL Inverter board＞＜System board＞ Fluorescent PJ5600 Lamp HV cable QOSMIO E10 Maintenance Manual (960-492) 2-47...
Page 95 If the problem still exists, perform Check 5. Check 5 The system board may be defective or damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedure. 2-48 QOSMIO E10 Maintenance Manual (960-492)
Page 96: Optical Drive Troubleshooting
Chapter 4. If the optical drive is still not functioning properly, perform Check 3. Check 3 The system board may be faulty. Replace it with new one following the instructions in Chapter 4. QOSMIO E10 Maintenance Manual (960-492) 2-49...
Page 97: Modem Troubleshooting
4. If the modem function is still not working properly, perform Check 4. Check 4 The sound board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the modem function is still not working properly, perform Check 5. 2-50 QOSMIO E10 Maintenance Manual (960-492)
Page 98 2.10 Modem Troubleshooting 2 Troubleshooting Procedures Check 5 The system board may be faulty. Replace it with a new one following the instruction in Chapter 4. QOSMIO E10 Maintenance Manual (960-492) 2-51...
Page 99: Lan Troubleshooting
The LAN function is mounted on the system board. If the LAN malfunctions, the connection is bad or the system board might be faulty. Disassemble the computer following the steps described in Chapter 4. ＜System board＞ RJ-45 PJ5600 JACK 2-52 QOSMIO E10 Maintenance Manual (960-492)
Page 100: Wireless Lan Troubleshooting
LAN. Perform the test following the instructions described in Chapter If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. QOSMIO E10 Maintenance Manual (960-492) 2-53...
Page 101 Wireless LAN board. If the wireless LAN antenna relay cables are disconnected, connect them firmly and perform Procedure 1. If the wireless LAN is still not functioning properly, go to the procedure 3. 2-54 QOSMIO E10 Maintenance Manual (960-492)
Page 102 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check3 Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. QOSMIO E10 Maintenance Manual (960-492) 2-55...
Page 103: Sound Troubleshooting
PJ6003 PJ6002 Headphone Speaker (R) Speaker (L) As the connection may be bad, disassemble the PC and check each connection. After checking their firm connections, it does not operate correctly, go to Procedure 3. 2-56 QOSMIO E10 Maintenance Manual (960-492)
Page 104 Chapter 4. If the sound is still not functioning properly, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one following the instructions in Chapter 4. QOSMIO E10 Maintenance Manual (960-492) 2-57...
Page 105: Tv Tuner Troubleshooting
Chapter 4. If the optical drive is still not functioning properly, perform Check 4. Check 4 The system board may be faulty. Replace it with new one following the instructions in Chapter 4. 2-58 QOSMIO E10 Maintenance Manual (960-492)
Page 106 2.14 TV tuner Troubleshooting 2 Troubleshooting Procedures QOSMIO E10 Maintenance Manual (960-492) 2-59...
Page 107 Chapter 3 Tests and Diagnostics...
Page 108 3 Tests and Diagnostics 3-ii QOSMIO E10 Maintenance Manual (960-492)
Page 109 Error Code and Error Status Names ................ 3-34 3.19 Hard Disk Test Detail Status ................... 3-37 3.20 Only One Test ......................3-39 3.20.1 Program Description ................3-39 3.20.2 Operations ..................3-39 3.21 Head Cleaning......................3-44 3.21.1 Function Description ................3-44 QOSMIO E10 Maintenance Manual (960-492) 3-iii...
Page 110 Sound (Standard) test ................. 3-72 3.28.2 Sound (Legacy) test................3-74 3.28.3 CD Sound (Standard) test..............3-75 3.28.3.1 Test media (Toshiba-made test media) test ........3-75 3.28.3.2 Audio CD ................... 3-76 3.28.4 CD Sound (Legacy) test ..............3-77 3.29 SETUP ........................3-78 3.29.1...
Page 111 Hard disk controller status register contents..........3-37 Table 3-4 Error register contents.................. 3-38 Table 3-5 Error message....................3-64 Table 3-6 Error code for Bluetooth test (BD_ADDR) ..........3-65 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT)......3-69 QOSMIO E10 Maintenance Manual (960-492)
Page 112 3 Tests and Diagnostics 3-vi QOSMIO E10 Maintenance Manual (960-492)
Page 113: The Diagnostic Test
EXIT TO MS-DOS The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ASYNC TEST HARD DISK TEST REAL TIMER TEST NDP TEST QOSMIO E10 Maintenance Manual (960-492)
Page 114: H/W(Hardware) Initial Information Setting Tool
A PC card wraparound connector (Expansion test) An external CRT monitor (Expansion test) A CD test media (TOSHIBA CD-ROM TEST DISK) (Sound test) A CD test media (ABEX TEST CD-ROM) (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
Page 115: Heatrun Test Program
3.1 The Diagnostic Test 3 Tests and Diagnostics 3.1.3 Heatrun test program The heatrun test start automatically after the selection. You will need the following equipment to perform the program. The Diagnostics Disk (Main T&D) QOSMIO E10 Maintenance Manual (960-492)
Page 116: Executing The Diagnostic Test
Initial configuration in 3.3 Setting of the hardware configuration. 3.2.1 Diagnostics menu (T&D) The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
Page 117 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
Page 118: Dmi Read
Selecting YES of TEST LOOP increases the pass counter by one, each time the test cycle ends and restarts the test cycle. Selecting NO returns the process to the subtest menu after the test is complete. QOSMIO E10 Maintenance Manual (960-492)
Page 119: H/W Initial Information Setting Tool
For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program The heatrun test starts executing automatically as the following order. [FDD read – HDD read – Memory (read/write/compare) – VRAM]. When the test ends OK/NG message appears in the display. QOSMIO E10 Maintenance Manual (960-492)
Page 120: Setting Of The Hardware Configuration
3. “Enter Serial Number ?” is displayed. Input the computer’s serial number and press Enter. (e.g. 12345678) 4. “Enter Model Number ?” is displayed. Input the computer’s sales model number and press Enter. (e.g. PP200-AAAAA) QOSMIO E10 Maintenance Manual (960-492)
Page 121 The following message appears in the display after setting the region code. Press any key to return to the H/W initial information setting tool menu. *********************************** ******* It completed ******* *********************************** Press any key to continue... QOSMIO E10 Maintenance Manual (960-492)
Page 122 Press [Enter] key For details of the system configuration information, refer to "3.25 System configuration". Subtest 09 E2PROM test (MAC/GUID/DMI) It checks automatically whether the MAC address, GUID of IEEE1394 and DMI information are written. 3-10 QOSMIO E10 Maintenance Manual (960-492)
Page 123: Heatrun Test
************************************************ When a defective is found, ERROR message will appear as above and pause to wait the key input. For more details on each test, execute the applicable test in the Diagnostics Test. QOSMIO E10 Maintenance Manual (960-492) 3-11...
Page 124: Subtest Names
Gradation for VGA Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-12 QOSMIO E10 Maintenance Manual (960-492)
Page 125 Sequential write W-R-C specified address REAL TIMER Real time Backup memory Real time carry NDP test EXPANSION PCMCIA wrap around RGB monitor ID CD-ROM/DVD- Sequential read Read specified address Random address/data RW 1point W/R/C QOSMIO E10 Maintenance Manual (960-492) 3-13...
Page 126: System Test
Subtest 05 Geyserville If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. Subtest 06 Quick Charge This subtest checks the status for the quick charge. 3-14 QOSMIO E10 Maintenance Manual (960-492)
Page 127 : XXXXXXXXXXX Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. QOSMIO E10 Maintenance Manual (960-492) 3-15...
Page 128: Memory Test
16KB read buffer and compared the data in the buffers. The read buffer starts from 0001 and the comparison is continued with the following read buffer addresses: 0001, 0003, 0005, 0007, 0009, 000b, 000d and 000f. 3-16 QOSMIO E10 Maintenance Manual (960-492)
Page 129: Keyboard Test
Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY QOSMIO E10 Maintenance Manual (960-492) 3-17...
Page 130: Display Test
This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white, and semi-white. Each color displays for three seconds. 3-18 QOSMIO E10 Maintenance Manual (960-492)
Page 131 Mode 118. Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds, then returns to the DISPLAY TEST menu. QOSMIO E10 Maintenance Manual (960-492) 3-19...
Page 132 NOTE: The last row may not be completely filled. This condition does not indicate on error. Subtest 07 LCD Brightness The LCD brightness changes in the following order: Super-Bright —> Bright —> Semi-Bright —> Bright —> Super-Bright 3-20 QOSMIO E10 Maintenance Manual (960-492)
Page 133: Floppy Disk Test
: XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU QOSMIO E10 Maintenance Manual (960-492) 3-21...
Page 134 This subtest writes the data specified by an operator to a specified track, head, and address. Subtest 05 Read specified address This subtest reads data from a track, head, and address specified by an operator. 3-22 QOSMIO E10 Maintenance Manual (960-492)
Page 135: Printer Test
Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple Pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. QOSMIO E10 Maintenance Manual (960-492) 3-23...
Page 136 The connector wiring diagram is described in Appendix This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) 3-24 QOSMIO E10 Maintenance Manual (960-492)
Page 137: Async Test
Subtest 02 FIR/SIR Point to point (receive) This subtest is used with subtest 01 described above. This subtest receives the data from the send side, then sends the received data through the FIR/SIR port. QOSMIO E10 Maintenance Manual (960-492) 3-25...
Page 138: Hard Disk Test
2. This message is used to select whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.19. Select yes or no. Detail status display (1:no, 2:yes) 3-26 QOSMIO E10 Maintenance Manual (960-492)
Page 139 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. QOSMIO E10 Maintenance Manual (960-492) 3-27...
Page 140 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 10 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. 3-28 QOSMIO E10 Maintenance Manual (960-492)
Page 141: Real Timer Test
Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. QOSMIO E10 Maintenance Manual (960-492) 3-29...
Page 142 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST Press Enter to exit. 3-30 QOSMIO E10 Maintenance Manual (960-492)
Page 143: Ndp Test
To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication QOSMIO E10 Maintenance Manual (960-492) 3-31...
Page 144: Expansion Test
NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? Subtest 02 RGB monitor ID Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. 3-32 QOSMIO E10 Maintenance Manual (960-492)
Page 145: Cd-Rom/Dvd-Rom Test
To execute the CD-ROM/DVD test, select 13 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01y or ABEX TEST CD-ROM TCDR-702 for CD-ROM and DVD-ROM TEST DISK TSD-1 for DVD-ROM.
Page 146: Error Code And Error Status Names
HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND)' Display VRAM SIZE NOT SUPPORT 3-34 QOSMIO E10 Maintenance Manual (960-492)
Page 147 HDD - ADDRESS MARK NOT FOUND HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY QOSMIO E10 Maintenance Manual (960-492) 3-35...
Page 148 CARD TYPE ERROR ZV_CONT# ERROR CD/DVD-ROM BAD COMMAND ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR 3-36 QOSMIO E10 Maintenance Manual (960-492)
Page 149: Hard Disk Test Detail Status
“0” … Not used (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. QOSMIO E10 Maintenance Manual (960-492) 3-37...
Page 150: Table
“1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used 3-38 QOSMIO E10 Maintenance Manual (960-492)
Page 151: Only One Test
9 .... Common Test ***************************************************************** ..Press test number[1-6, 9] ? Select the subtest number you want to test and press Enter. To return to the DIAGNOSTIC TEST menu, select 9 and press Enter. QOSMIO E10 Maintenance Manual (960-492) 3-39...
Page 152 Holding a key down enables the auto-repeat function which causes the key’s display character to blink. Press Del + Enter to end the test. IF TEST OK, Press [Dell][Enter]key 3-40 QOSMIO E10 Maintenance Manual (960-492)
Page 153 The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. If two touch pad switches are pressed at the same time, the subtest menu appears. QOSMIO E10 Maintenance Manual (960-492) 3-41...
Page 154 Press Scroll button Button OFF Down Button OFF Press [ESC] key to EXIT Check the OFF message changes to ON while pressing UP or DOWN button. Press Enter and return to ONLY ONE TESST menu. 3-42 QOSMIO E10 Maintenance Manual (960-492)
Page 155 This subtest checks the AUDIO button of attached remote controller works properly. The following message appears in the display. Press [AUDIO] button ! Press AUDIO button of the remote controller, then return to the ONLY ONE TEST menu. QOSMIO E10 Maintenance Manual (960-492) 3-43...
Page 156: Head Cleaning
2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. 3-44 QOSMIO E10 Maintenance Manual (960-492)
Page 157: Log Utilities
5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. QOSMIO E10 Maintenance Manual (960-492) 3-45...
Page 158: Operations
The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK,” a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. 3-46 QOSMIO E10 Maintenance Manual (960-492)
Page 159: Running Test
Selecting Y (yes) executes the printer wraparound test. A printer wraparound connector must be connected to the parallel port of the computer to properly execute this test. 3. This program is executed continuously. To terminate the program, press Ctrl + Break. QOSMIO E10 Maintenance Manual (960-492) 3-47...
Page 160: Floppy Disk Drive Utilities
This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays the hard disk ID, serial number and other hard disk information. 3-48 QOSMIO E10 Maintenance Manual (960-492)
Page 161: Operations
After the floppy disk is formatted, the following message will appear: Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. QOSMIO E10 Maintenance Manual (960-492) 3-49...
Page 162 Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. 3-50 QOSMIO E10 Maintenance Manual (960-492)
Page 163 (i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. QOSMIO E10 Maintenance Manual (960-492) 3-51...
Page 164 ECC Bytes = XXXX XXXX Firmware Rev. = YYYYYY.. Model No. = YYYY... Reserved (h) = XXXX Double Word Capability = XXXX XXXX Press [Enter] key Press Enter to return to the FDD UTILITIES MENU. 3-52 QOSMIO E10 Maintenance Manual (960-492)
Page 165: System Configuration
9. Battery code 10. HWSC 11. FSB 12. The number of printer ports 13. The number of ASYNC ports 14. Math co-processors 15. Floppy Disk Drive 16. Hard Disk Drive 17. T&D total version 18. Date/Time QOSMIO E10 Maintenance Manual (960-492) 3-53...
Page 166: Operations
- X Hard Disk Drive(s) #1 Sectors = XXXXX, (XXXXX GB) #2 Sectors = XXXXX, (XXXXX GB) - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. 3-54 QOSMIO E10 Maintenance Manual (960-492)
Page 167: Wireless Lan Test Program
Confirm if there is no difference between the SKU information appeared on the display and the information of the label on the back of the wireless LAN Card. Press any key and return to the test menu. QOSMIO E10 Maintenance Manual (960-492) 3-55...
Page 168 Please exchange for Responder media ************************************************************* Please input the "S" key and push the "Enter" key : OK appears in the display when a problem is not found. Press any key and return to the test menu. 3-56 QOSMIO E10 Maintenance Manual (960-492)
Page 169 This subtest checks SKU information, MAC address, connecting of the antennas and communication of Calexico 11b/g Card. The test stops at when an error occurs if a problem is found. To return to the test menu, follow the each subtest the test stops. QOSMIO E10 Maintenance Manual (960-492) 3-57...
Page 170: Lan/Modem/Bluetooth/Ieee1394 Test Program
#################################################################### ######### i82562 ICHx Gbe (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (Gbe) ******************************************************************** ..Press test number[1-2] ? Press the number you want to test and press Enter. 3-58 QOSMIO E10 Maintenance Manual (960-492)
Page 171 NOTE: The system is capable of producing high volume sound, so when you use the headphones be careful to set the volume low and adjust it as necessary. Using the headphones at full volume could damage your ears. QOSMIO E10 Maintenance Manual (960-492) 3-59...
Page 172 1000Base Auto-negotiation TxRx Test CE Test Complete NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective was found, the message “NG” appears in the display. 3-60 QOSMIO E10 Maintenance Manual (960-492)
Page 173: Modem Test
After you press Y or N, the RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y. Otherwise, press N. QOSMIO E10 Maintenance Manual (960-492) 3-61...
Page 174: Bluetooth Test
..Press test number [1, 3, T] ? _ Press 1 or 3 key to perform the corresponding subtest. To quit the Bluetooth test program, eject the floppy disk and turn the computer off while the menu above is displayed. 3-62 QOSMIO E10 Maintenance Manual (960-492)
Page 175 1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
Page 176 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
Page 177: Error Code For Bluetooth Test (Bd_Addr)
0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System for details. QOSMIO E10 Maintenance Manual (960-492) 3-65...
Page 178 The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar Ready>>>>>>>>>>>>>>>>>>>>>> [ESC] : Stop 3-66 QOSMIO E10 Maintenance Manual (960-492)
Page 179 BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE DDDDD MM P O M M M M P M PPPPPP EEEEEE EEEEEEE D CCCC LLLLLLL EEEEEE EEEEEEE DDDDD Testing is finished A>_ QOSMIO E10 Maintenance Manual (960-492) 3-67...
Page 180 M PPPPPP EEEEEE TTTTTTT EEEEEEE MM P O M M M M P M PPPPPP EEEEEE EEEEEEE N N C CCCC LLLLLLL EEEEEE EEEEEEE Testing is finished _Press any key to continue. . . 3-68 QOSMIO E10 Maintenance Manual (960-492)
Page 181: Error Code For Bluetooth Test (Bd_Addr Of The Dut)
0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System in detail. QOSMIO E10 Maintenance Manual (960-492) 3-69...
Page 182 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist ** See the Specification of the Bluetooth System in detail. 3-70 QOSMIO E10 Maintenance Manual (960-492)
Page 183: Ieee1394 Test
This program initializes the machine responder. Before executing subtest 01, execute subtest 02 to initialize the machine responder with the IEEE1394 cable connected to the target machine. Subtest03 IEEE1394 GUID Display This program checks the GUID of IEEE1394. QOSMIO E10 Maintenance Manual (960-492) 3-71...
Page 184: Sound Test Program
1 .... ( Microphone recording & play ) 2 .... ( Sin wave ) 3 .... ( Line IN recording & play ) 9 .... Exit to Main **************************************************************** ..Press test number[1-3, 9] ? 3-72 QOSMIO E10 Maintenance Manual (960-492)
Page 185 Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. Caution: The message in the display might have slight difference from those above. The display returns to the Sound (Standard) test menu after the test ends. QOSMIO E10 Maintenance Manual (960-492) 3-73...
Page 186: Sound (Legacy) Test
The display returns to the Sound (Standard) test menu after the test ends. 3.28.2 Sound (Legacy) test To execute the Sound (Legacy) test, select 2 and press Enter. Caution: This model does not support Sound (Legacy) test. 3-74 QOSMIO E10 Maintenance Manual (960-492)
Page 187: Cd Sound (Standard) Test
To execute the CD Sound (Standard) test, select 3 and press Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared) and the following menu appears in the display.
Page 188: Audio Cd
: XXX CD Sound track number (01-98 : Track) ? Drive # = 0, ATAPI status =00 Command = XX [[Block address = XXXXXXXX]] [[Block length = XXXXXXXX]] Final : Block address = XXXXXXXXX 3-76 QOSMIO E10 Maintenance Manual (960-492)
Page 189: Cd Sound (Legacy) Test
“SET-UP” of the BIOS SETUP. If the “ALL DEVICE” is not selected, music can not be played. 3.28.4 CD Sound (Legacy) test To execute the CD Sound (Legacy) test, select 4 and press Enter. Caution: This model does not support CD Sound (Legacy) test. QOSMIO E10 Maintenance Manual (960-492) 3-77...
Page 190: Setup
9. Drives I/O (a) Built-in HDD (b) CD-ROM 10. PCI Bus 11. Peripheral (a) Internal Pointing Device (b) Hard Disk Mode 12. LEGACY EMULATION (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 13. PCI LAN 3-78 QOSMIO E10 Maintenance Manual (960-492)
Page 191: Accessing The Setup Program
3.29 SETUP 3 Tests and Diagnostics 3.29.2 Accessing the SETUP Program Selecting 0 from the DIAGNOSTICS MENU and pressing Enter displays the followings: NOTE: 1. (*1) This is displayed only for Intel Pentium-M processor model. QOSMIO E10 Maintenance Manual (960-492) 3-79...
Page 192 1. To show the factory preset configuration, press Home. 2. To accept the default settings, press End and then press Y. NOTE: When you execute the default setting, the following settings are not changed: HDD Mode Password Write Policy 3-80 QOSMIO E10 Maintenance Manual (960-492)
Page 193 This option is used to select Full Power, Low Power or User Setting of the battery save mode. When you select the battery save mode, the followings will appear. Full Power The following shows full power settings. Low Power The following shows low power settings. QOSMIO E10 Maintenance Manual (960-492) 3-81...
Page 194 Automatically turns off the power to the LCD panel’s illumination if the panel is not used for the duration set. The duration xx can be set to 1, 3, 5, 10, 15, 20 or 30 minutes. 3-82 QOSMIO E10 Maintenance Manual (960-492)
Page 195 NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in resume mode. QOSMIO E10 Maintenance Manual (960-492) 3-83...
Page 196 (*1) CD-ROM refers to a Optical Disk Drive. (b) Network Boot Protocol Use this option to set the starting method via a network. PXE Sets to PXE protocol. (Default) RPL Sets to RPL protocol. 3-84 QOSMIO E10 Maintenance Manual (960-492)
Page 197 525p (480p,D2) High Definition Television with 480 progressive scan 1125i (1080i,D3) High Definition Television with 1080 interlace 750p (720p,D4) High Definition Television with 720 progressive scan NTSC (US) TV in the U.S. system (Default) QOSMIO E10 Maintenance Manual (960-492) 3-85...
Page 198 Disables Pentium-M processor featuring Intel SpeedStep technology and always runs the processor at its maximum speed. Always Low Disables Pentium-M processor featuring Intel SpeedStep technology and always runs the processor at its default speed. 3-86 QOSMIO E10 Maintenance Manual (960-492)
Page 199 3. This option is enabled only once, the setting is reset, after booting up. (e) Start Up Logo This option enables or disables an animation logo function. Animation Enables the animation logo function. (Default) Picture Disables the animation logo function QOSMIO E10 Maintenance Manual (960-492) 3-87...
Page 200 Card” becomes “Auto-Selected” and it can not be changed. (Default) NOTE: When using installed OS, selecting “Set by OS” is recommended. But, when setting “PC CARD-Controller Mode” to other than “ Auto-Selected”, select “ All Devices”. 3-88 QOSMIO E10 Maintenance Manual (960-492)
Page 201 528MB is logically available and the rest of the capacity is not usable. NOTE: Formats for Enhanced IDE and Standard IDE are different, so if you change the setting, you will have to reformat the hard disk for the appropriate setting. QOSMIO E10 Maintenance Manual (960-492) 3-89...
Page 202 USB floppy disk is available without the driver. Disabled Disables LEGACY support 13. PCI LAN This option sets the Enable / Disable of the built-in LAN functions. Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions. 3-90 QOSMIO E10 Maintenance Manual (960-492)
Page 203 Chapter 4 Replacement Procedures...
Page 204 4 Replacement Procedures 4-ii QOSMIO E10 Maintenance Manual (960-492)
Page 205 Optical drive......................4-26 Display assembly ..................... 4-29 4.10 Touch pad......................... 4-34 4.11 SJ board/Microphone ....................4-36 4.11.1 SJ board....................4-36 4.11.2 Microphone ................... 4-38 4.12 SD board/MDC ......................4-39 4.12.1 SD board....................4-39 4.12.2 MDC...................... 4-41 QOSMIO E10 Maintenance Manual (960-492) 4-iii...
Page 206 LCD unit/FL inverter ....................4-57 4.23 Wireless antennas/LCD harness ................4-62 4.23.1 Wireless antennas.................. 4-62 4.23.2 LCD harness..................4-64 4.24 Hinge........................4-67 4.25 Fluorescent lamp...................... 4-71 4.25 1 Replacing the 15.0-inch (XGA) Sharp fluorescent lamp ...... 4-72 4-iv QOSMIO E10 Maintenance Manual (960-492)
Page 207 Figure 4-25 Removing the fan ..................... 4-44 Figure 4-26 Removing the system board ................4-45 Figure 4-27 Removing the wireless LAN board..............4-47 Figure 4-28 Removing the TV tuner module............... 4-49 Figure 4-29 Removing the harness and coaxial cable ............4-50 QOSMIO E10 Maintenance Manual (960-492)
Page 208 Figure 4-44 Removing the display cover................4-67 Figure 4-45 Removing the hinge (display cover side)............4-68 Figure 4-46 Removing the hinge (middle frame side)............4-69 Figure 4-47 to 4-69 Replacing Sharp fluorescent lamp (XGA).......4-72 to 4-88 4-vi QOSMIO E10 Maintenance Manual (960-492)
Page 209: Overview
The chart shows the case for the following example: • Removing the Wireless LAN board All FRUs down to the “4.2 Battery pack” to “4.9 Display assembly” above the wireless LAN board must be removed. QOSMIO E10 Maintenance Manual (960-492)
Page 210: Safety Precautions
DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.
Page 211: Before You Begin
Screw sizes are noted in the text and figures. 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. QOSMIO E10 Maintenance Manual (960-492)
Page 212: Disassembly Procedure
Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect. Pressure plate connector Spring connector QOSMIO E10 Maintenance Manual (960-492)
Page 213: Assembly Procedure
One Philips screwdriver with type 1 bit (for screws other than above) • Tweezers (for lifting screws) • ESD mats (lay on work table or floor) • An ESD wrist strap and heel grounder • Anti-static carpet or flooring QOSMIO E10 Maintenance Manual (960-492)
Page 214: Screw Tightening Torque
Special length screw: Blue G r ip a r e a “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.8 mm and so on. QOSMIO E10 Maintenance Manual (960-492)
Page 215: Screw Notation
Screw shape + Screw length (mm) Screw shape B: Bind screw F: Thin head screw S: Super thin head screw T: Tapping screw U: Other screws (Unique screws: pan head, stud, etc.) Example: B6 … 6mm bind screw QOSMIO E10 Maintenance Manual (960-492)
Page 216: Battery Pack/Pc Card/Bridge Media
5. Slide the battery latch to the arrow direction and pull up the battery. 6. Release the hook of the battery cover and remove the battery pack from the battery cover. Battery cover Battery pack Battery latch Battery lock Hook Figure 4-1 Removing the battery pack QOSMIO E10 Maintenance Manual (960-492)
Page 217 Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.
Page 218: Pc Card
The following describes the procedure for inserting a PC card (See Figure 4-2). 1. Make sure the eject button does not stick out. 2. Insert the PC card and press it until it is securely connected. 4-10 QOSMIO E10 Maintenance Manual (960-492)
Page 219: Bridge Media
Figure 4-3 Removing the bridge media Installing the Bridge Media The following describes the procedure for inserting a Bridge Media (See Figure 4-3). 1. Insert a Bridge Media and press it until it is securely connected. QOSMIO E10 Maintenance Manual (960-492) 4-11...
Page 220: Hdd
FLAT BIND screw 3. Hold the tab and pull out the HDD assembly from the connector PJ1800 on the system board. M2.5x10B FLAT BIND HDD slot cover PJ1800 HDD assembly Figure 4-4 Removing the HDD assembly 4-12 QOSMIO E10 Maintenance Manual (960-492)
Page 221 5. Detach the HDD holder from the HDD. 6. Pull out the laminate to the arrow direction and detach it from the HDD. F3×4S FLAT BIND HDD holder F3×4S FLAT BIND Laminate Figure 4-5 Removing the HDD QOSMIO E10 Maintenance Manual (960-492) 4-13...
Page 222 3. Insert the HDD assembly into the HDD slot from the screw hole side first and connect it carefully to the PJ1800 on the system board. 4. Install the HDD slot cover and secure it with the following screw. • M2.5×10B FLAT BIND screw 4-14 QOSMIO E10 Maintenance Manual (960-492)
Page 223: Memory Module
1. Loose the screw fixing the memory slot cover. 2. Remove the memory slot cover. 3. Open the left and right latches and remove the memory module. Screw Memory slot cover Memory module Latches Figure 4-6 Removing the memory module QOSMIO E10 Maintenance Manual (960-492) 4-15...
Page 224: Installing The Memory Module
3. When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. 4. If the memory is not detected, check that it is connected correctly. 4-16 QOSMIO E10 Maintenance Manual (960-492)
Page 225: Keyboard/Bluetooth
• M2.5×4B FLAT BIND screw 4. Slide the speaker cover assembly to the arrow direction and pull up to remove. Keyboard brace M2.5x4B FLAT BIND Speaker cover assembly Figure 4-7 Removing the speaker cover assembly QOSMIO E10 Maintenance Manual (960-492) 4-17...
Page 226 5. Remove the following screws fixing the keyboard • M2.5×2.8B FLAT BIND screw M2.5x2.8B FLAT BIND Figure 4-8 Removing the keyboard 6. Lift the upper side of the keyboard and turn it face down on the palm rest. 4-18 QOSMIO E10 Maintenance Manual (960-492)
Page 227 Keyboard flexible cable Figure 4-9 Removing the keyboard support plate 9. Pull out the keyboard flexible cable from the slit and disconnect it from the connector PJ3200 on the system board. 10. Remove the keyboard. QOSMIO E10 Maintenance Manual (960-492) 4-19...
Page 228: Installing The Keyboard
FLAT BIND screw 5. Slide to set the speaker cover assembly and secure it with the following screw. • M2.5×4B FLAT BIND screw x1 6. Install the keyboard brace by pressing it from the topside. 4-20 QOSMIO E10 Maintenance Manual (960-492)
Page 229: Bluetooth
2. Connect the bluetooth flat cable to the connector PJ4400 on the system board. 3. Fit the bluetooth module to the guide of the display assembly. 4. Connect the bluetooth antenna cable (brown cable) to the bluetooth module. QOSMIO E10 Maintenance Manual (960-492) 4-21...
Page 230: An Board
(black cable) from the connectors (PJ9702 and PJ9703) on the AN board. M2.5x2.8Z BIND Wireless LAN LH STICK antenna relay cable PJ9703 PJ9701 Antenna cable cover PJ9702 PJ9700 Screw hole Wireless LAN antenna cable AN board Figure 4-11 Removing the AN board 4-22 QOSMIO E10 Maintenance Manual (960-492)
Page 231 NOTE: After connecting the cables, put the cables into the slot underneath the middle frame. Slot 4. Install the antenna cable cover and secure it with the following screw. • M2.5×2.8Z BIND screw NOTE: When installing the antenna cable cover, be careful not to catch the cables. QOSMIO E10 Maintenance Manual (960-492) 4-23...
Page 232: Switch Membrane
FLAT BIND screw 4. Slide the switch membrane to the arrow direction and remove it. M2.5x6B FLAT BIND LCD CON holder Switch membrane M2.5x2.8B FLAT BIND PJ9650 Slit Figure 4-12 Removing the switch membrane 4-24 QOSMIO E10 Maintenance Manual (960-492)
Page 233 3. Install the LCD Con holder and secure it with the following screw. • M2.5×6B FLAT BIND screw NOTE: When installing the LCD CON holder, be careful not to catch the harness and cable. QOSMIO E10 Maintenance Manual (960-492) 4-25...
Page 234: Optical Drive
2. Pull out the optical drive assembly towards the arrow direction to disconnect it from the PJ1820 on the system board. NOTE: When it is difficult to pull out the optical drive assembly, insert your finger into the slot and push out the optical drive assembly. 4-26 QOSMIO E10 Maintenance Manual (960-492)
Page 235 4.8 Optical drive 4 Replacement Procedures Slot Optical drive assembly PJ1820 M2.5 x 4B FLAT BIND Figure 4-13 Removing the optical drive assembly QOSMIO E10 Maintenance Manual (960-492) 4-27...
Page 236 2. Insert the optical drive assembly into the slot and connect it to the connector PJ1820 on the system board. 3. Secure the optical drive assembly with the following screws. • M2.5×4B FLAT BIND screw 4-28 QOSMIO E10 Maintenance Manual (960-492)
Page 237: Display Assembly
(“10” in the figure) • M2.5×10B FLAT BIND screw x2 (“10+L” in the figure) (Locktight) • M2.5×4B FLAT BIND screw x1 (“4” in the figure) 10+L 10+L Figure 4-15 Removing the screws (back) QOSMIO E10 Maintenance Manual (960-492) 4-29...
Page 238 4 Replacement Procedures 4.9 Display assembly 3. Tun over the computer and open the display. 4. Remove the following screws. • M2×6B FLAT BIND screw M2 × 6B FLAT BIND Figure 4-16 Removing the screws (front) 4-30 QOSMIO E10 Maintenance Manual (960-492)
Page 239 8. Disconnect the SJ board flat cable from the connector PJ9550 on the sound board. PJ9550 LCD harness SJ board flat cable PJ5600 Insulator PJ3201 Touch pad cable Figure 4-17 Removing the cables QOSMIO E10 Maintenance Manual (960-492) 4-31...
Page 240 9. Lift up the display assembly from the Optical drive side first and remove it from the base assembly with care on the PC card eject button. Optical drive side Eject button Figure 4-18 Removing the display assembly 4-32 QOSMIO E10 Maintenance Manual (960-492)
Page 241: Installing The Display Assembly
FLAT BIND screw x2 (“10+L” in the figure) (Locktight) • M2.5×4B FLAT BIND screw x1 (“4” in the figure) NOTE: Be sure to apply the locktight to the screws instructed in the figure above. QOSMIO E10 Maintenance Manual (960-492) 4-33...
Page 242: Touch Pad
3. Remove the following screws securing the touch pad. • M2.5×2.8B FLAT BIND screw 4. Peel off touch pad to remove. M2.5x2.8B FLAT BIND Touch pad Touch pad flat cable M2.5x2.8B FLAT BIND Figure 4-19 Removing the touch pad 4-34 QOSMIO E10 Maintenance Manual (960-492)
Page 243 Be sure to stick a new touch pad. 2. Install the touch pad plate and secure it with the following screws. • M2.5×2.8B FLAT BIND screw 3. Connect the touch pad flat cable to the connector on the touch pad. QOSMIO E10 Maintenance Manual (960-492) 4-35...
Page 244: Sj Board/Microphone
4. Pull out the SJ board flat cable from the slit of the middle frame. M2x4Z BIND SJ board PJ6000 PJ9560 Slit Microphone cable SJ board flat cable Figure 4-20 Removing the SJ board 4-36 QOSMIO E10 Maintenance Manual (960-492)
Page 245 2. Install the SJ board and secure it with the following screw. • M2×4Z BIND screw 3. Connect the SJ board flat cable to the connector PJ9560 on the SJ board. 4. Connect the microphone cable to the connector PJ6000 on the SJ board. QOSMIO E10 Maintenance Manual (960-492) 4-37...
Page 246: Microphone
The following describes the procedure for installing the Microphone (See Figure 4-21). 1. Install the microphone to the Microphone Hold Guide. 2. Install the Microphone Hold guide along the guide and secure it with the following screw. • M2×4Z BIND screw 4-38 QOSMIO E10 Maintenance Manual (960-492)
Page 247: Sd Board/Mdc
6. After pulling up the SD board slightly, disconnect the SD board flat cable and SVP harness from the connectors CN9510 and PJ9551 on the SD board. 7. Remove the SD board and RJ11 connector altogether from the base assembly. QOSMIO E10 Maintenance Manual (960-492) 4-39...
Page 248 6. Connect the SVP harness to the connectors PJ5801 on the system board and PJ9615 on the TV board. 7. Connect the SD board flat cable to the connector CN9500 on the system board. 4-40 QOSMIO E10 Maintenance Manual (960-492)
Page 249: Mdc
The following describes the procedure for installing an MDC (See Figure 4-23). 1. Connect the RJ11 harness to the MDC. 2. Connect the MDC to the connector PJ3000 on the SD board. 3. Secure the MDC with the following screws. • M2×4Z BIND screw QOSMIO E10 Maintenance Manual (960-492) 4-41...
Page 250: Tv Board
4. Disconnect the TV tuner coaxial cable from the connector PJ9611 on the TV board. PJ9614 PJ9616 PJ9611 M2.5x4B FLAT BIND TV tuner harness USB harness TV tuner coaxial cable Figure 4-24 Removing the TV board 4-42 QOSMIO E10 Maintenance Manual (960-492)
Page 251 2. Connect the TV tuner harness to the connector PJ9614 on the TV board. 3. Connect the USB harness to the connector PJ9616 on the TV board. 4. Install the TV board and secure it with the following screws. • M2.5×4B FLAT BIND screw QOSMIO E10 Maintenance Manual (960-492) 4-43...
Page 252: Fan
• M2.5×4B FLAT BIND screw 2. Connect the fan cable to the connector PJ8770 on the system board. NOTE: After connecting the fan cable, put the cable into the slit of the system board. 4-44 QOSMIO E10 Maintenance Manual (960-492)
Page 253: System Board
3. While turning up the insulator (1 position), remove the following screws securing the system board and remove the system board. • M2.5×4B FLAT BIND screw RTC battery cable Guide BATT CONN cover M2.5x4B FLAT BIND PJ8490 Insulator M2.5x4B FLAT BIND Figure 4-26 Removing the system board QOSMIO E10 Maintenance Manual (960-492) 4-45...
Page 254 2. Install the BATT CONN cover to the base assembly. 3. Arrange the RTC battery cable along the guide and connect it to the connector PJ8490 on the system board. 4-46 QOSMIO E10 Maintenance Manual (960-492)
Page 255: Wireless Lan Board
3. Open the left and right latches holding the wireless LAN board and remove it. Wireless LAN antenna LH STICK relay cable (black cable) Wireless LAN antenna relay cable (white cable) Wireless LAN board cover MAIN Latch Figure 4-27 Removing the wireless LAN board QOSMIO E10 Maintenance Manual (960-492) 4-47...
Page 256 2. Connect the wireless LAN antenna cables (black and white) to the terminals on the wireless LAN board. 3. Install the Wireless LAN board cover and secure it with the following screw. • LH STICK 4-48 QOSMIO E10 Maintenance Manual (960-492)
Page 257: Tv Tuner Module
Removing the TV tuner module 5. Disconnect the USB harness from the connector CN9501 on the system. 6. Pull out the USB harness, TV tuner harness and TV tuner coaxial cable from the guide. QOSMIO E10 Maintenance Manual (960-492) 4-49...
Page 258 3. Connect the TV tuner harness to the connector on the TV tuner module and arrange it along the guide. 4. Insert the TV tuner module terminals slantwise into the connector on the system board and secure it with the following screws. • B2×4Z BIND screw 4-50 QOSMIO E10 Maintenance Manual (960-492)
Page 259: Heat Sink/Cpu
The following describes the procedure for removing the heat sink and CPU (See Figure 4-30 and 4-31). 1. After Removing the following screws, remove the heat sink holder and heat sink. • M2×4Z BIND screw M2x4Z BIND Heat sink holder Heat sink Figure 4-30 Removing the heat sink QOSMIO E10 Maintenance Manual (960-492) 4-51...
Page 260 4. If there is already silicon grease on the CPU, clean it with a cloth. Using a special applicator, apply silicon grease so that the CPU chip on the CPU is completely covered. 4-52 QOSMIO E10 Maintenance Manual (960-492)
Page 261 NOTE: Apply the silicon grease enough to cover the chip surface using the special applicator. Figure 4-32 Applying silicon grease 5. Install the heat sink and heat sink holder and secure them with the following screws. • M2×4Z BIND screw QOSMIO E10 Maintenance Manual (960-492) 4-53...
Page 262: Rtc Battery
Removing the RTC battery Installing the RTC battery The following describes the procedure for installing the RTC battery (See Figure 4-33). 1. Install the RTC battery and arrange the RTC battery harness to the guide. 4-54 QOSMIO E10 Maintenance Manual (960-492)
Page 263: Pc Card Cover
The following describes the procedure for installing the PC card cover (See Figure 4-34). 1. Install the PC card cover while locking the hooks. 2. Secure the PC card cover with the following screws. • M2×4Z BIND screw QOSMIO E10 Maintenance Manual (960-492) 4-55...
Page 264: Speaker
1. Install the speaker R along the guide of the base assembly. 2. Install the speaker L along the guide of the base assembly. 3. Arrange the speaker cable L and fix it with the insulators. 4-56 QOSMIO E10 Maintenance Manual (960-492)
Page 265: Lcd Unit/Fl Inverter
3. Insert your finger between the edge of the display mask and the LCD, and remove the display mask while unlatching the display mask. Mask tape Hinge cap Display mask M2.5x6B FLAT BIND Figure 4-36 Removing the display mask QOSMIO E10 Maintenance Manual (960-492) 4-57...
Page 266 7. Disconnect the HV harnesses from the connectors CN3 and CN4 on the FL inverter. 8. Remove the FL inverter while peeling off the double-sided tape. M2x4Z SUPER THIN HEAD Insulator LCD harness Insulator (adhered) Double-sided tape FL inverter HV harness Figure 4-37 Removing the FL inverter 4-58 QOSMIO E10 Maintenance Manual (960-492)
Page 267 LCD unit. After peeling off the glass tape, disconnect the LCD harness from the connector on the back of the LCD. Remove the LCD unit. M2x4Z SUPER THIN HEAD LCD unit Glass tape LCD harness Figure 4-38 Removing the LCD unit QOSMIO E10 Maintenance Manual (960-492) 4-59...
Page 268 11. Remove the following screws and remove the right and left LCD supports from the LCD unit. • M2x3C SUPER THIN HEAD screw M2x3C SUPER THIN HEAD LCD supports M2x3C SUPER THIN HEAD Figure 4-39 Removing the LCD supports 4-60 QOSMIO E10 Maintenance Manual (960-492)
Page 269 10. Secure the display mask with the following screws and stick two mask tapes on the front. • M2.5×6C THIN HEAD screw 11. Install the side caps to the both sides. QOSMIO E10 Maintenance Manual (960-492) 4-61...
Page 270: Wireless Antennas/Lcd Harness
1. Pull out the Wireless LAN antenna cables from the guide of the middle frame. 2. Turn up the insulators and pull out the bluetooth antenna cable from the guide of middle frame. Wireless LAN antenna cable Insulator Bluetooth antenna cable Figure 4-40 Removing the wireless antenna cables 4-62 QOSMIO E10 Maintenance Manual (960-492)
Page 271: Wireless Antennas
3. Arrange the bluetooth antenna cable along the guide of middle frame and fix it with the insulators. 4. Arrange the wireless LAN antenna cables and blutooth antenna cable on the display cover and fix it with the glass tapes. QOSMIO E10 Maintenance Manual (960-492) 4-63...
Page 272: Lcd Harness
1. Remove the following screw securing the LCD harness holder and remove the LCD harness holder (Display cover side). • M2.5×4B FLAT BIND screw M2.5x4B FLAT BIND LCD harness holder Figure 4-42 Removing the LCD harness holder (display cover side) 4-64 QOSMIO E10 Maintenance Manual (960-492)
Page 273 (middle frame side). • M2.5×4B FLAT BIND screw 3. Remove the LCD harness from the guide. M2.5x4B FLAT BIND LCD harness holder LCD harness Figure 4-43 Removing the LCD harness holder (middle frame side) QOSMIO E10 Maintenance Manual (960-492) 4-65...
Page 274 2. Attach the LCD harness holder (middle frame side) and secure it with the following screw. • M2.5×4B FLAT BIND screw 3. Attach the LCD harness holder (display cover side) and secure it with the following screw. • M2.5×4B FLAT BIND screw 4-66 QOSMIO E10 Maintenance Manual (960-492)
Page 275: Hinge
The following describes the procedure for removing hinge (See Figure 4-44, 4-45 and 4-46). 1. Remove the following screws securing the display cover and detach the display cover. • M2.5×6 PSP TIGHT screw M2.5x6 PSP TIGHT Figure 4-44 Removing the display cover QOSMIO E10 Maintenance Manual (960-492) 4-67...
Page 276 4.24 Hinge 2. Remove the following screws and remove the hinges (Display cover side). • M2.5×6B FLAT BIND screw Hinge (display cover side) M2.5x6B FLAT BIND (Locktight) Figure 4-45 Removing the hinge (display cover side) 4-68 QOSMIO E10 Maintenance Manual (960-492)
Page 277 4.24 Hinge 4 Replacement Procedures 3. Remove the following screws and remove the hinges (Middle frame side). • M2.5×4B FLAT BIND screw M2.5x4B FLAT BIND Figure 4-46 Removing the hinge (middle frame side) QOSMIO E10 Maintenance Manual (960-492) 4-69...
Page 278 FLAT BIND screw (Locktight) NOTE: Be sure to apply the locktight to the screws instructed in the figure. 3. Attach the LCD cover and secure it with the following screws. • M2.5×6 PSP TIGHT screw 4-70 QOSMIO E10 Maintenance Manual (960-492)
Page 279: Fluorescent Lamp
- Take care when handling the lamp. Excessive force may break the lamp. - Take care not to dirty or deform the lamp reflector. - Ensure always that the power of the LCD module is turned off before connecting or disconnecting cables and connectors. QOSMIO E10 Maintenance Manual (960-492) 4-71...
Page 280: Replacing The 15.0-Inch (Xga) Sharp Fluorescent Lamp
CAUTION: 1) Be careful not to damage the TCP and chip. 2) Discard the tapes removed. 3) The protection cover S (A) is reused. Do not peel off the place sticked to the bezel. Figure 4-47 Replacing Sharp fluorescent lamp (XGA) (1) 4-72 QOSMIO E10 Maintenance Manual (960-492)
Page 281 3. Turn the LCD module face up and remove the bezel (E). 3) Release the hook of the bezel from the P-chassis. 1) Release the bezel from the four latches of the P-chassis. Figure 4-49 Replacing Sharp fluorescent lamp (XGA) (3) QOSMIO E10 Maintenance Manual (960-492) 4-73...
Page 282 Then open the bent portion of the TCP of the board and remove the backlight. Screw loosening torque: 1.2kg.cm Figure 4-50 Replacing Sharp fluorescent lamp (XGA) (4) Do not hold the edge. Do not hold the edge. Figure 4-51 Replacing Sharp fluorescent lamp (XGA) (5) 4-74 QOSMIO E10 Maintenance Manual (960-492)
Page 283 5. Turn the LCD module face up and remove the LCD panel (G) from the backlight unit (F). CAUTION: Wear finger sacks or gloves during the work not to soil or scratch the LCD panel or backlight unit. Figure 4-52 Replacing Sharp fluorescent lamp (XGA) (6) QOSMIO E10 Maintenance Manual (960-492) 4-75...
Page 284 6. Turn the backlight unit removed face down and remove the two screws (H) and lamp cover (I). CAUTION: Be careful not to scratch or soil the sheets. Screw loosening torque: 1.2kg.cm Figure 4-53 Replacing Sharp fluorescent lamp (XGA) (7) 4-76 QOSMIO E10 Maintenance Manual (960-492)
Page 285 CAUTION: Be careful not to scratch or soil the removed sheets and light guide to reuse them. Do not remove the reflection sheet under the light guide. Figure 4-54 Replacing Sharp fluorescent lamp (XGA) (8) QOSMIO E10 Maintenance Manual (960-492) 4-77...
Page 286 4 Replacement Procedures 4.25 Fluorescent Lamp 8. Remove the five double-sided tapes (O, P, Q, R and S.). CAUTION: Discard the removed tapes. Do not reuse them. Figure 4-55 Replacing Sharp fluorescent lamp (XGA) (9) 4-78 QOSMIO E10 Maintenance Manual (960-492)
Page 287 9. Turn the backlight unit face down and remove the lamp unit (T) from the P-chassis. CAUTION: When removing the lamp unit, be careful not to break the lamp, or bend the reflection sheet. Figure 4-56 Replacing Sharp fluorescent lamp (XGA) (10) QOSMIO E10 Maintenance Manual (960-492) 4-79...
Page 288 4-57 to 4-69. 1. Stick the five double-sided tapes (O, P, Q, R and S). Standard for edge of P-chassis Do not make the P-chassis over the ed Figure 4-57 Replacing Sharp fluorescent lamp (XGA) (11) 4-80 QOSMIO E10 Maintenance Manual (960-492)
Page 289 Figure 4-58 Replacing Sharp fluorescent lamp (XGA) (12) Install the lamp unit without floating. Install the reflection sheet as it is placed inside the reflector. Cross-section drawing of Z-Z Figure 4-59 Replacing Sharp fluorescent lamp (XGA) (13) QOSMIO E10 Maintenance Manual (960-492) 4-81...
Page 290 Figure 4-60 Replacing Sharp fluorescent lamp (XGA) (14) 4. Install the light guide plate (P) on the backlight unit. Insert the light guide straight not to deform the reflector. Figure 4-61 Replacing Sharp fluorescent lamp (XGA) (15) 4-82 QOSMIO E10 Maintenance Manual (960-492)
Page 291 An Order of the sheets placing is: (M), (L), (K) and (J). Make sure there is no dust or scratch. Do not make any sheet over the edge of P-chassis. Figure 4-62 Replacing Sharp fluorescent lamp (XGA) (16) QOSMIO E10 Maintenance Manual (960-492) 4-83...
Page 292 Guide rib Guide rib Guide rib Guide rib Make sure the LCD panel is installed in the guide rib surely. Figure 4-63 Replacing Sharp fluorescent lamp (XGA) (17) 4-84 QOSMIO E10 Maintenance Manual (960-492)
Page 293 7. Bend the TCP attaching to the source board and secure it with the three screws (D). Do not hold the edge. Do not hold the edge. Figure 4-64 Replacing Sharp fluorescent lamp (XGA) (18) Screw tightening torque: 1.2kg.cm Figure 4-65 Replacing Sharp fluorescent lamp (XGA) (19) QOSMIO E10 Maintenance Manual (960-492) 4-85...
Page 294 (1) Hitch the hook of the bezel on the rib of the P-chassis. (2) Lean the bezel on the lamp cover without interference with the TCP. Lump cover side Figure 4-66 Replacing Sharp fluorescent lamp (XGA) (20) 4-86 QOSMIO E10 Maintenance Manual (960-492)
Page 295 Make sure of mating of the bezel and the latch of the P-chassis. Figure 4-67 Replacing Sharp fluorescent lamp (XGA) (21) 9. Secure the six screws (D) of the side. Figure 4-68 Replacing Sharp fluorescent lamp (XGA) (22) QOSMIO E10 Maintenance Manual (960-492) 4-87...
Page 296 The tape MUST NOT appear on the display. Stick the tape according to the outline of the LCD module. Make sure the tape does not appear on the side of the module. Figure 4-69 Replacing Sharp fluorescent lamp (XGA) (23) 4-88 QOSMIO E10 Maintenance Manual (960-492)
Page 297 Appendices...
Page 298 Appendices App-ii QOSMIO E10 Maintenance Manual (960-492)
Page 299: Board Layout
PJ8490 RTC Battery Connector (3-pin) ............C-5 PJ8770 FAN VCC Connector (3-pin)............C-6 PJ4611 USB Connector board I/F connector (4-pin)........C-6 C.10 PJ8800 DC-IN Connector (2-pin)..............C-6 C.11 CN9500 SD Board I/F Connector (42-pin)..........C-7 QOSMIO E10 Maintenance Manual (960-492) App-iii...
Page 300 PJ6002 Speaker (Left) Connector (3-pin)..........C-25 C.33 PJ6003 Speaker (Right) Connector (2-pin)..........C-25 C.34 CN9510 System board I/F Connector (42-pin).......... C-26 C.35 PJ9550 Sound jack Connector (21-pin) ............. C-27 C.36 PJ9551 TV jack board I/F terminal (7-pin)..........C-27 App-iv QOSMIO E10 Maintenance Manual (960-492)
Page 301 PJ9702 Wireless LAN antenna relay Connector 3 (4-pin) ......C-33 C.51 PJ9703 Wireless LAN antenna relay Connector 4 (4-pin) ......C-33 Appendix D Display Codes ....................D-1 Display Codes ....................D-1 Appendix E Key Layout ....................E-1 Keyboard Layout ...................E-1 QOSMIO E10 Maintenance Manual (960-492) App-v...
Page 302: Wiring Diagrams
Appendices Appendix F Wiring Diagrams..................F-1 RGB Monitor ID Wraparound Connector ............. F-1 LAN Loopbak Connector ................F-1 Appendix G BIOS Rewrite Procedures ................G-1 Appendix H EC/KBC Rewrite Procedures ..............H-1 Appendix I Reliability.......................I-1 App-vi QOSMIO E10 Maintenance Manual (960-492)
Page 303 SD board connectors (back) ................. B-7 Table B-6 SJ board connectors (front) ................B-8 Table B-7 SJ board connectors (back) ................B-8 Table B-8 TV board connectors (front) ................ B-9 Table B-9 TV board connectors (back) ............... B-10 QOSMIO E10 Maintenance Manual (960-492) App-vii...
Page 304 TV input Connector (8-pin) ................ C-23 Table C-29 MDC I/F Connector (30-pin) ..............C-24 Table C-30 USB I/F Connector 1 (6-pin) ..............C-24 Table C-31 USB I/F Connector 2 (4-pin) ..............C-25 Table C-32 Speaker (Left) Connector (3-pin)..............C-25 App-viii QOSMIO E10 Maintenance Manual (960-492)
Page 305 Scan codes with Fn key................. D-6 Table D-5 Scan codes in overlay mode................D-7 Table D-6 No. 124 key scan code .................. D-7 Table D-7 No. 126 key scan code .................. D-8 Table H-1 MTBF......................H-1 QOSMIO E10 Maintenance Manual (960-492) App-ix...
Page 306: Appendix A Handling The Lcd Module
LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be careful when handling it. QOSMIO E10 Maintenance Manual (960-492)
Page 307 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. QOSMIO E10 Maintenance Manual (960-492)
Page 308 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. QOSMIO E10 Maintenance Manual (960-492)
Page 309 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. QOSMIO E10 Maintenance Manual (960-492)
Page 310 Apx. A Handling the LCD Module Appendices 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. QOSMIO E10 Maintenance Manual (960-492)
Page 311 Appendices Apx. A Handling the LCD Module QOSMIO E10 Maintenance Manual (960-492)
Page 312: Appendix B Board Layout
Apx. B Board Layout Appendices Apx. B Appendix B Board Layout B.1 System Board Front View Figure B-1 System board layout (front) QOSMIO E10 Maintenance Manual (960-492)
Page 313 Wireless LAN board I/F connector PJ8810 Battery connector PJ8490 RTC battery connector PJ2110 PC card I/F connector PJ2101 Bridge media I/F connector PJ4611 USB I/F connector PJ3400 Debug port I/F connector PJ8770 FAN I/F connector QOSMIO E10 Maintenance Manual (960-492)
Page 314: System Board Back View
Apx. B Board Layout Appendices B.2 System Board Back View Figure B-2 System board layout (Back) QOSMIO E10 Maintenance Manual (960-492)
Page 315 Table B-2 System board ICs and connectors (back) Mark Number Name IC1050 Odem+ PJ4611 USB I/F connector PJ1800 HDD I/F connector PJ4200 IEEE1394 I/F connector PJ2220 TV tuner board I/F connector IS1401 SO-DIMM 1 IS1400 SO-DIMM 2 CN9501 USB relay connector QOSMIO E10 Maintenance Manual (960-492)
Page 316: An Board
Table B-3 AN board connectors Mark Number Name Wireless LAN antenna relay cable PJ9700 connector (MAIN) Wireless LAN antenna relay cable PJ9701 connector (SUB) Wireless LAN antenna cable PJ9702 connector (MAIN) Wireless LAN antenna cable PJ9703 connector (SUB) QOSMIO E10 Maintenance Manual (960-492)
Page 317: Sd Board
Table B-4 SD board connectors (front) Mark Number Name CN9510 System board I/F connector PJ9551 SVP harness connector PJ9550 SJ board I/F connector PJ6002 Speaker (L) connector PJ6003 Speaker (R) connector PJ4620 USB relay connector QOSMIO E10 Maintenance Manual (960-492)
Page 318: Sd Board Back Layout
Apx. B Board Layout Appendices B.4.2 SD board back layout Figure B-5 SD board back layout Table B-5 SD board connectors (back) Mark Number Name PJ3000 MDC I/F connector QOSMIO E10 Maintenance Manual (960-492)
Page 319: Sj Board
DS6000 Headphone/SPDIF output connector VR6000 Volume B.5.2 SJ board back layout Figure B-7 SJ board back layout Table B-7 SJ board connectors (back) Mark Number Name PJ6000 Internal microphone connector PJ9560 SD board I/F connector QOSMIO E10 Maintenance Manual (960-492)
Page 320: Tv Board
Table B-8 TV board connectors (front) Mark Number Name PJ9613 S-VIDEO input connector PJ9612 TV-IN connector PJ9610 TV antenna connector CN4620 USB connector PJ9611 TV antenna coaxial connector PJ9616 TV tuner harness connector PJ9614 USB harness relay connector QOSMIO E10 Maintenance Manual (960-492)
Page 321: Tv Board Back Layout
Appendices Apx. B Board Layout B.6.2 TV board front layout Figure B-9 TV board back layout Table B-9 TV board connectors (back) Mark Number Name PJ9615 SVP harness connector B-10 QOSMIO E10 Maintenance Manual (960-492)
Page 322: Appendix C Pin Assignment
Signal name PIN No. Signal name IDRSTA-P5N PDD07-P3P PDD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N IRQ14-P3P PDA1-P3P PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3-P3N HDDLED-P5N QOSMIO E10 Maintenance Manual (960-492)
Page 323 PIN No. Signal name CDAUDL-PXP CDAUDR- CD-GND IDRSTB-P5N SDD08-P3P SDD07-P3P SDD09-P3P SDD06-P3P SDD10-P3P SDD05-P3P SDD11-P3P SDD04-P3P SDD12-P3P SDD03-P3P SDD13-P3P SDD02-P3P SDD14-P3P SDD01-P3P SDD15-P3P SDD00-P3P SDDREQ-P3P SDIOR-P3N SDIOW-P3N SIORDY-P3P SDDACK-P3N IRQ15-P3P SDA1-P3P SDA0-P3P SDA2-P3P SDCS1-P3N SDCS3-P3N QOSMIO E10 Maintenance Manual (960-492)
Page 324: Pj2110 Pc Card I/F Connector (70-Pin
ACPERR-EYN ACGNT-EYN ACINT-EYN MCVCCA-EYV MCVPPA-EYV ACCLK-EYP ACIRDY-EYN ACCBE2-EYN ACAD18-EYP ACAD20-EYP ACAD21-EYP ACAD22-EYP ACAD23-EYP ACAD24-EYP ACAD25-EYP ACAD26-EYP ACAD27-EYP ACAD29-EYP ACD02-EYP ACCLKR-EYN ACCD1-E3N ACAD02-EYP ACAD04-EYP ACAD06-EYP ACD14-EYP ACAD08-EYP ACAD10-EYP ACVS1-E3P ACAD13-EYP ACAD15-EYP ACAD16-EYP ACA18-EYP ACLOCK-EYN ACSTOP-EYN ACDEVS-EYN QOSMIO E10 Maintenance Manual (960-492)
Page 325: Pj3200 Keyboard I/F Connector (34-Pin
PIN No. Signal name PIN No. Signal name NUMLED-P5N ARWLED-P5N CAPLED-P5N KBSC00-S3N KBSC01-S3N KBSC02-S3N KBSC03-S3N KBSC04-S3N KBSC05-S3N KBSC06-S3N KBRT00-S3N KBSC07-S3N KBSC08-S3N KBSC09-S3N KBRT01-S3N KBRT02-S3N KBRT03-S3N KBSC10-S3N KBSC11-S3N KBRT04-S3N KBRT05-S3N KBSC12-S3N KBSC13-S3N KBRT06-S3N KBRT07-S3N KBSC14-S3N KBSC15-S3N QOSMIO E10 Maintenance Manual (960-492)
Page 326: Pj4400 Bluetooth I/F Connector (20-Pin
Battery connector (7PIN) PIN No. Signal name PIN No. Signal name BTMP1 (DCHG) PSCL-S5P PSDA-S5P DBT10V-S5N C.7 PJ8490 RTC battery connector (3PIN) Table C-7 RTC battery connector (3PIN) PIN No. Signal name PIN No. Signal name QOSMIO E10 Maintenance Manual (960-492)
Page 327: Pj4611 Usb Connector Board I/F Connector (4-Pin
Table C-9 USB connector baord I/F connector (4PIN) PIN No. Signal name PIN No. Signal name USB1PS-E5V USBP0-S3N USBP0-S3P C.10 PJ8800 DC IN connector (2PIN) Table C-10 DC IN connector (2PIN) PIN No. Signal name PIN No. Signal name (DCIN) (GND) QOSMIO E10 Maintenance Manual (960-492)
Page 328: Cn9500 Sd Board I/F Connector (42-Pin
PIN No. Signal name CD-GND CDAUDL-PXP CD-GND CDAUDR-PXP CD-GND SND-GND SND-GND SND-GND SND-GND SND-GND ATBEEP-P3P PCBEEP-E3P SND-P5V SND-P5V SND-P5V SND-P5V SND-P5V AMPSD-S3N SNDMUT-S3N X14SND-P3P M97SY1-P3P M97OT1-P3P VOLBYP-P3N M97RS1-P3N M97BC1-P3P M97IN1-P3P M97SY2-P3P M97OT2-P3P SPKON-P3N M97RS2-S3N M97IN2-E3P QOSMIO E10 Maintenance Manual (960-492)
Page 329: Cn9501 Usb I/F Relay Connector (15-Pin
SWITCH I/F connector (20PIN) Table C-13 SWITCH I/F connector (20PIN) PIN No. Signal name PIN No. Signal name PBLEDO-S3P PBLEDB-S3P PBLEDG-S3P PWRSW-S3N TVBTN-S3N CDBTN-S3N KBRT00-S3N KBRT01-S3N KBRT02-S3N KBSC16-S3N KBRT03-S3N KBRT04-S3N KBRT05-S3N KBRT06-S3N KBRT07-S3N PNLOFF-S3N N.C. QOSMIO E10 Maintenance Manual (960-492)
Page 330: Pj4100 Network I/F Connector (12-Pin
Signal name PIN No. Signal name TDP-P3P TDN-P3N RDP-P3P RDN-P3N LNK-P3N ACT-P3N C.15 PJ4200 1394 I/F connector (4PIN) Table C-15 1394 I/F connector (4PIN) PIN No. Signal name PIN No. Signal name TPB0-E3N TPB0-E3P TPA0-E3N TPA0-E3P QOSMIO E10 Maintenance Manual (960-492)
Page 331: Is2101 Media Bridge I/F Connector (42-Pin
MSDAT2-E3P MSDAT3-E3P MSBS-E3P FM-E3V MSCLK-E3P MSDAT3-E3P MSCD-E3N MSDAT2-E3P MSSDIO-E3P MSDAT1-E3P MSBS-E3P FM-E3V MSCLK-E3P MSSDIO-E3P MSDAT1-E3P FM-E3V SDAT3-E3P SDAT2-E3P SDAT1-E3P SDAT0-E3P MSDAT3-E3P MSDAT2-E3P MSDAT1-E3P MSSDIO-E3P MSCLK-E3P XDWE-E3N SDCMD-E3P SMCLE-E3P XDCE-E3N XDRE-E3N SMRDY-E3P SMCD-E3N SDCD-E3N SDWP-E3P C-10 QOSMIO E10 Maintenance Manual (960-492)
Page 332: Is1400 Memory Connector 0 (200-Pin
SDQ13-B2P SDQ12-B2P 2R5-B2V 2R5-B2V SDQ08-B2P SDQ09-B2P SDQS1-B2P SDQ14-B2P SDQ11-B2P SDQ15-B2P SDQ10-B2P 2R5-B2V 2R5-B2V SCK0-B2P 2R5-B2V SCK0-B2N SDQ20-B2P SDQ22-B2P SDQ16-B2P SDQ21-B2P 2R5-B2V 2R5-B2V SDQS2-B2P SDQ17-B2P SDQ19-B2P SDQ18-B2P SDQ23-B2P SDQ25-B2P SDQ29-B2P 2R5-B2V 2R5-B2V SDQ24-B2P SDQ28-B2P SDQS3-B2P QOSMIO E10 Maintenance Manual (960-492) C-11...
Page 333 2R5-B2V 2R5-B2V 2R5-B2V SCKE1-B2P SCKEO-B2P SMA12-B2P SMA11-B2P SMA09-B2P SMA08-B2P SMA07-B2P SMA06-B2P SMA05-B2P SMA04-B2P SMA03-B2P SMA02-B2P SMA01-B2P SMA00-B2P 2R5-B2V 2R5-B2V SMA10-B2P SBS1-B2P SBS0-B2P SRAS-B2N SWE-B2N SCAS-B2N SCS0-B2N SCS1-B2N SDQ37-B2P SDQ33-B2P SDQ36-B2P SDQ32-B2P 2R5-B2V 2R5-B2V SDQS4-B2P C-12 QOSMIO E10 Maintenance Manual (960-492)
Page 334 SDQ47-B2P SDQ42-B2P SDQ43-B2P 2R5-B2V 2R5-B2V 2R5-B2V SCK1-B2N SCK1-B2P SDQ48-B2P SDQ54-B2P SDQ53-B2P SDQ49-B2P 2R5-B2V 2R5-B2V SDQS6-B2P SDQ51-B2P SDQ50-B2P SDQ52-B2P SDQ55-B2P SDQ60-B2P SDQ57-B2P 2R5-B2V 2R5-B2V SDQ56-B2P SDQ61-B2P SDQS7-B2P SDQ58-B2P SDQ63-B2P SDQ59-B2P SDQ62-B2P 2R5-B2V 2R5-B2V SMBDAT-P3P SMBCLK-P3P QOSMIO E10 Maintenance Manual (960-492) C-13...
Page 335: Is1401 Memory Connector 1 (200-Pin
SDQ13-B2P SDQ12-B2P 2R5-B2V 2R5-B2V SDQ08-B2P SDQ09-B2P SDQS1-B2P SDQ14-B2P SDQ11-B2P SDQ15-B2P SDQ10-B2P 2R5-B2V 2R5-B2V SCK3-B2P 2R5-B2V SCK3-B2N SDQ20-B2P SDQ22-B2P SDQ16-B2P SDQ21-B2P 2R5-B2V 2R5-B2V SDQS2-B2P SDQ17-B2P SDQ19-B2P SDQ18-B2P SDQ23-B2P SDQ25-B2P SDQ29-B2P 2R5-B2V 2R5-B2V SDQ24-B2P SDQ28-B2P SDQS3-B2P C-14 QOSMIO E10 Maintenance Manual (960-492)
Page 336 2R5-B2V 2R5-B2V 2R5-B2V SCKE3-B2P SCKE2-B2P SMA12-B2P SMA11-B2P SMA09-B2P SMA08-B2P SMA07-B2P SMA06-B2P SMA05-B2P SMA04-B2P SMA03-B2P SMA02-B2P SMA01-B2P SMA00-B2P 2R5-B2V 2R5-B2V SMA10-B2P SBS1-B2P SBS0-B2P SRAS-B2N SWE-B2N SCAS-B2N SCS2-B2N SCS3-B2N SDQ37-B2P SDQ33-B2P SDQ36-B2P SDQ32-B2P 2R5-B2V 2R5-B2V SDQS4-B2P QOSMIO E10 Maintenance Manual (960-492) C-15...
Page 337 SDQ47-B2P SDQ42-B2P SDQ43-B2P 2R5-B2V 2R5-B2V 2R5-B2V SCK4-B2N SCK4-B2P SDQ48-B2P SDQ54-B2P SDQ53-B2P SDQ49-B2P 2R5-B2V 2R5-B2V SDQS6-B2P SDQ51-B2P SDQ50-B2P SDQ52-B2P SDQ55-B2P SDQ60-B2P SDQ57-B2P 2R5-B2V 2R5-B2V SDQ56-B2P SDQ61-B2P SDQS7-B2P SDQ58-B2P SDQ63-B2P SDQ59-B2P SDQ62-B2P 2R5-B2V 2R5-B2V SMBDAT-P3P SMBCLK-P3P C-16 QOSMIO E10 Maintenance Manual (960-492)
Page 338: Pj2200 Mini Pci I/F Connector (124-Pin
WLON-S5N N.C. N.C. PIRQD-P3N PIRQA-P3N N.C. N.C. X33MPC-P3P PCIRS1-S3N PREQ2-P3N PGNT2-P3N AD31-P3P PME-S3N AD29-P3P WCHCLK-P3P AD30-P3P AD27-P3P AD25-P3P AD28-P3P WCHDAT-P3P AD26-P3P CBE3-P3N AD24-P3P AD23-P3P AD21-P3P AD21-P3P AD22-P3P AD19-P3P AD20-P3P PAR-P3P AD17-P3P AD18-P3P CBE2-P3N AD16-P3P QOSMIO E10 Maintenance Manual (960-492) C-17...
Page 339: Mini Pci I/F Connector (124Pin)(2/2
AD15-P3P AD13-P3P AD12-P3P AD11-P3P AD10-P3P AD09-P3P AD08-P3P CBE0-P3N AD07-P3P AD06-P3P AD05-P3P AD04-P3P N.C. AD02-P3P AD03-P3P AD00-P3P N.C. AD01-P3P N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. C-18 QOSMIO E10 Maintenance Manual (960-492)
Page 340: Pj2220 Ww Tuner I/F Connector (124-Pin
N.C. N.C. N.C. X33MPT-P3P PCIRS1-S3N T-P3V PREQ1-P3N PGNT1-P3N T-P3V AD31-P3P N.C. AD29-P3P N.C. AD30-P3P AD27-P3P T-P3V AD25-P3P AD28-P3P N.C. AD26-P3P CBE3-P3N AD24-P3P AD23-P3P AD25-P3P AD21-P3P AD22-P3P AD19-P3P AD20-P3P PAR-P3P AD17-P3P AD18-P3P CBE2-P3N AD16-P3P IRDY-P3N QOSMIO E10 Maintenance Manual (960-492) C-19...
Page 341 AD05-P3P AD04-P3P T-P5V AD02-P3P AD03-P3P AD00-P3P T-P5V T-P5V AD01-P3P N.C. T-GND T-GND N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. T-GND T-GND T-GND N.C. T-GND T-GND T-GND T-GND T-GND N.C. N.C. T-P5V N.C. C-20 QOSMIO E10 Maintenance Manual (960-492)
Page 342: Pj3201 Pad I/F Connector (8-Pin
LCD I/F connector (41PIN) PIN No. Signal name PIN No. Signal name BRT0-P5P BRT1-P5P BRT2DA-S3P N.C. PNL0-P3P NV3SCL-P3P NV3SDA-P3P TXCK0-P3N TXCK0-P3P TXDT0-P3N TXDT0-P3P TXDT1-P3N TXDT1-P3P TXDT2-P3N TXDT2-P3P FL-P5V FL-P5V FL-P5V FL-P5V FL-P5V FL-P5V PNL-P3V PNL-P3V PNL1-P3P PNL2-P3P QOSMIO E10 Maintenance Manual (960-492) C-21...
Page 343: Pj9621 Crt I/F Connector (15-Pin
S-video I/F connector (4PIN) PIN No. Signal name PIN No. Signal name (TADACC- (TVDACB- PXP) PXP) C.25 PJ3400 Debug port (4PIN) Table C-25 Debug port (4PIN) PIN No. Signal name PIN No. Signal name DBGRX-E3P (TXD1) C-22 QOSMIO E10 Maintenance Manual (960-492)
Page 344: Pj5502 D-Video I/F Connector (14-Pin
SVP Host I/Fconnector (2PIN) PIN No. Signal name PIN No. Signal name SVSCL-P3P SVSDA-P3P C.28 PJ5801 TV Input connector (8PIN) Table C-28 TV Input connector (8PIN) PIN No. Signal name PIN No. Signal name CHRMIN-PXP LUMAIN-PXP COMPIN-PXP QOSMIO E10 Maintenance Manual (960-492) C-23...
Page 345: Pj3000 Mdc I/F Connector (30-Pin
Signal name M97SY2-P3P M97OT2-P3P M97RS2-S3N M97IN2-E3P X97BC2-P3P C.30 PJ4620 USB I/F connector 1 (6PIN) Table C-30 USB I/F connector 1 (6PIN) PIN No. Signal name PIN No. Signal name (VCC) (VCC) (Port4-) (Port4+) (VCC) (VCC) C-24 QOSMIO E10 Maintenance Manual (960-492)
Page 346: Pj4621 Usb I/F Connector 2 (4-Pin
Speaker (left) connector (3PIN) PIN No. Signal name PIN No. Signal name SPOTL-PXN SPOTL-PXP C.33 PJ6003 Speaker (right) connector (2PIN) Table C-33 Speaker (right) connector (2PIN) PIN No. Signal name PIN No. Signal name SPOTR-PXN SPOTR-PXP QOSMIO E10 Maintenance Manual (960-492) C-25...
Page 347: Cn9510 System Board I/F Connector (42-Pin
Signal name M97IN2-E3P M97RS2-S3N SPKON-P3N M97OT2-P3P M97SY2-P3P M97IN1-E3P M97BC1-P3P M97RS1-P3N (VOLBYP- M97OT1-P3P P3N) M97SY1-P3P X14SND-P3P SNDMUT-S3N AMPSD-S3N SND-P5V SND-P5V SND-P5V SND-P5V SND-P5V PCBEEP-E3P ATBEEP-P3P SND-GND SND-GND SND-GND SND-GND SND-GND CD-GND CDAUDR-PXP CD-GND CDAUDL-PXP CD-GND C-26 QOSMIO E10 Maintenance Manual (960-492)
Page 348: Table
SPD3V-P3V DOUT-P3P SDPJIN-P3N VOLBYP-P3N C.36 PJ9551 TV jack board I/F connector (7PIN) Table C-36 TV jack board I/F connector (7PIN) PIN No. Signal name PIN No. Signal name SND-P5V LINL-PXP LINR-PXP A-GND A-GND A-GND QOSMIO E10 Maintenance Manual (960-492) C-27...
Page 349: Pj6000 Internal Microphone I/F Connector (2-Pin
PIN No. Signal name (VREF1-P2V) A-GND C.38 PJ6001 External Microphone I/F connector (6PIN) Table C-38 External Microphone I/F connector (6PIN) PIN No. Signal name PIN No. Signal name A-GND (MICIN-PXP) (BIAS) N.C. N.C. (VREF1-P2V) C-28 QOSMIO E10 Maintenance Manual (960-492)
Page 350: Pj9560 Sound Board I/F Connector (21-Pin
Table C-39 Sound board I/F connector (21PIN) PIN No. Signal name PIN No. Signal name VOLBYP-P3N SDPJIN-P3N DOUT-P3P SPD3V-P3V SPKEN-P4P A4R7-P4V A4R7-P4V HEADR-PXP A-GND HEADL-PXP A-GND VOLOR-PXP A-GND VOLOL-PXP A-GND LOUTR-PXP A-GND LOUTL-PXP MICIN-PXP VREF1-P2V QOSMIO E10 Maintenance Manual (960-492) C-29...
Page 351: Cn4620 Usb I/F Connector (14-Pin
PIN No. Signal name PIN No. Signal name (PJ9611-3) (PJ9611-1) (PJ9611-2) (PJ9611-4) C.42 PJ9611 Coaxial connector (4PIN) Table C-42 Coaxial connector (4PIN) PIN No. Signal name PIN No. Signal name (PJ9610-2) (PJ9610-3) (PJ9610-1) (PJ9610-4) C-30 QOSMIO E10 Maintenance Manual (960-492)
Page 352: Pj9612 Tv-In Connector (4-Pin
TV-GND TV-GND LUMAIN-PXP CROMIN-PXP C.45 PJ9614 TV-tuner connector (12PIN) Table C-45 TV-tuner connector (12PIN) PIN No. Signal name PIN No. Signal name TV-GND (AUDIO-L) TV-GND (AUDIO-R) TV-GND COMP01-PXP TV-GND LUMA01-PXP TV-GND CROM01-PXP TV-GND TV-GND QOSMIO E10 Maintenance Manual (960-492) C-31...
Page 353: Pj9615 Svp&Codec Connector (15Pin)
(AUDIO-L) TV-GND (AUDIO-R) TV-GND TV-GND TV-GND C.47 PJ9616 USB I/F relay connector (10PIN) Table C-47 USB I/F relay connector (10PIN) PIN No. Signal name PIN No. Signal name USBP2C-S3N USBP2C-S3P USB0PS-E5V USB0PS-E5V USBP3C-S3N USBP3C-S3P C-32 QOSMIO E10 Maintenance Manual (960-492)
Page 354: Pj9700 Wireless Lan Antenna Relay Connector 1 (4-Pin
PIN No. Signal name (PJ9700-1) (PJ9700-3) (PJ9700-3) C.51 PJ9703 Wireless LAN antenna relay connector 4 (3PIN) Wireless LAN antenna relay connector 4 (3PIN) PIN No. Signal name PIN No. Signal name (PJ9701-1) (PJ9701-3) (PJ9701-3) QOSMIO E10 Maintenance Manual (960-492) C-33...
Page 355 Appendices Apx. C Pin Assignment C-34 QOSMIO E10 Maintenance Manual (960-492)
Page 356: Appendix D Display Codes
Keyboard Scan/Character Codes Appendix D Display Codes D.1 Display Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp QOSMIO E10 Maintenance Manual (960-492)
Page 357 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) QOSMIO E10 Maintenance Manual (960-492)
Page 358 Apx. D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn →...
Page 359 5. * This key corresponds to key No. 42 in a 102-key model. 6. * Refer to Table D-6, No. 124 key scan code. 7. * Refer to Table D-7, No. 126 key scan code. QOSMIO E10 Maintenance Manual (960-492)
Page 360 Apx. D Keyboard Scan/Character Codes Appendices Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12...
Page 361 E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Keytop Make Break Make Break CTRL LALT ARROW NUMERIC Scrl QOSMIO E10 Maintenance Manual (960-492)
Page 362 Apx. D Keyboard Scan/Character Codes Appendices Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc...
Page 363 Apx. D Display Codes Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. QOSMIO E10 Maintenance Manual (960-492)
Page 364: Appendix E Key Layout
Apx. E Key Layout Appendices Apx. E Key Layout Appendix E Key Layout Keyboard Layout Figure E-1 Keyboard layout (for US) Figure E-2 Keyboard layout (for UK) QOSMIO E10 Maintenance Manual (960-492)
Page 365 Appendices Apx. E Key Layout QOSMIO E10 Maintenance Manual (960-492)
Page 366: Appendix F Wiring Diagrams
VSYNC (14) (15) SDL (15) Figure F-1 RGB Monitor ID Wraparound connector (15PIN to 15PIN) LAN Loopback Connector (1) BIBAP ‘(TX+) (3) BIDBP (RX+) (2) BIDAN (TX-) (4) BIDBN (RX-) Figure F-2 LAN loopback connector QOSMIO E10 Maintenance Manual (960-492)
Page 367 Appendices Apx. F Wiring Diagrams QOSMIO E10 Maintenance Manual (960-492)
Page 368: Appendix G Bios Rewrite Procedures
3. If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS/EC/KBC rewriting disk, and the BIOS will be rewritten. QOSMIO E10 Maintenance Manual (960-492)
Page 369 Appendices Appendix G BIOS Rewrite Procedures QOSMIO E10 Maintenance Manual (960-492)
Page 370 5. Turn on the power while holding down the Tab key. (Keep holding down the key until a message appears on the screen.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. QOSMIO E10 Maintenance Manual (960-492)
Page 371 Appendices Appendix H EC/KBC Rewrite Procedures QOSMIO E10 Maintenance Manual (960-492)
Page 372: Appendix I Reliability
Apx. I Reliability Appendices Apx. I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Component Time (hours) System 5583 QOSMIO E10 Maintenance Manual (960-492)
Page 373 Appendices Apx. I Reliability QOSMIO E10 Maintenance Manual (960-492)

Toshiba QOSMIO E10 Maintenance Manual

Table of Contents

Figures

Chapter 1 Hardware Overview

Chapter 2 Troubleshooting

Table of Contents

Chapter 3 Contents

Table of Contents

Chapter 4 Contents

Appendix

Table of Contents

Appendix A Handling the LCD Module

Appendix Contents

Appendix B Board Layout

Appendix C Pin Assignment

Appendix D Display Codes

Appendix E Key Layout

Appendix F Wiring Diagrams

Appendix G Bios Rewrite Procedures

Appendix I Reliability

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Chapters

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