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Overview
If a fault or a failure is indicated or suspected in a wireless system gateway or multinode
in the network, there are a number of tools that you can use to gather information to help
diagnose a problem.
•
Network Management Diagnostic (NMD) tool - This tool provides a live graphic
display of the mesh network showing multinodes and wireless field devices, the
operating status of the nodes, and the signal strength of the links between nodes.
The NMD tool allows you to access, view and change multinode configuration
options (although not all configuration options can be changed using the NMD).
•
Data Collection - This is a method in which you can capture data logs from the
wireless network and Key Server activity and save the log files. These files are then
forwarded to Honeywell technical assistance for analysis.
•
System and Web Access logs - These logs are available using the Multinode
Configuration Tool in the multinode. The logs can exported and saved to a PC for
later analysis. See
•
Monitoring/Report screens - A number of status screens are available in the
Multinode Confguration Tool. Multinode operating status and statistics can be
viewed and collected for analysis. See
information.
Since the multinode contains no user-serviceable parts inside the multinode enclosure,
any failure within a multinode will require a hardware replacement.
Multinode failure indications
Failure indication may be signaled via the multinode status LEDs. The WLAN1 and
WLAN2 LEDs blink simultaneously when the system is halted. This indicates the
software has detected a problem with the encryption algorithm or the system
configuration does not pass the integrity check.
Reboot multinode
You may want to reboot the multinode if a failure is suspected. The System
Administration - Reboot screen allows you to reboot the multinode without changing any
configuration settings. Both CryptoOfficer and Administrator users have access to this
function.
R110
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Troubleshooting
System and Web Access Logs
Monitoring/Reports
OneWireless Multinode User's Guide
for more information.
screens for more
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