Menu Block - Samsung SVMi-20i User Manual

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Menu Block

The menu is used to speak something to the caller, collect a caller's DTMF
entry, and pass control to another block. A menu can accept entries from 1
to 16 digits in length.
The menu performs a search operation to match the caller ENTRY.
For example, a menu prompt may be, 'You may dial an extension directly or
for sales press 1, for service press 2.' If the caller presses 1, a pointer with
an input value of <1> directs the caller to an extension group within the
system called 'SALES'. If the caller entered 223, the menu may be
configured to search for an extension or mailbox.
When a match is found, the SVMi-20i looks to see if it should translate the
input into a new value before performing the search. The SVMi-20i then
transfers control to a block defined in the target name field. This is all done
in the in the menu input processor.
General
Item
Label Name
196
The name of this block. A block name can be any alphanumeric
string of up to 16 characters (including spaces). A block name may
not be the same as another block name.
Description
© SAMSUNG Electronics Co., Ltd.

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