Samsung SVMi-20i User Manual page 122

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Call Director
Item
Operating
Mode
ANSWER
122
This displays the Mode name and number for which the displayed
block pointers' targets are active. Each operating mode is given a
unique number by the system. Valid numbers are 01-99, and are
assigned in sequence as new modes are created. Pressing ENTER at
this field opens a mode target generator, from which an existing mode
name may be selected, or a new name may be entered.
Entering a new name creates a new mode with its corresponding
number. The mode number and name are associated with the block's
pointers, but not the block itself. This allows one block to route calls to
different destinations in different modes, using different targets for the
pointers' various mode references. For example, the No-Answer
pointer might route callers to an operator's extension in the 'Day'
Mode, but after 5:00 PM, it would route them to a Night Options menu
in the 'Night' Mode.
Pointers set in the Default mode are always in effect unless the same
pointer is set in the current operating mode. The SVMi-20i will display
default mode pointers in a block while displaying pointers in another
mode. The default mode pointers will be grayed out to denote that
they are not in the current mode.
The block that the SVMi-20i will execute next if the dialed number is
answered. Normally this pointer is left blank, in which case the SVMi-
20i will hang up after completing the call transfer.
Description
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