Samsung SVMi-20i User Manual page 142

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Item
No digit hold
prompt
No digit
continue holding
prompt
Announce hold
interval prompt
Announce hold
position
Announce hold
time
Hold ANN
142
A prompt that plays during caller hold options. By default, this is
'If you would like to hold, please stay on the line'.
A prompt that plays during caller hold options. By default, this is
'To continue holding, please stay on the line'.
A prompt that plays during caller hold options. By default, this is
'I will try that extension in a moment'.
The system will advise the caller of his position in the hold queue
when selecting to hold for a busy extension.
There are two parameters for this feature.
1st-The Hold position will be played when the caller first begins
to hold.
2nd-The Hold position will be played each time the SVMi-20i
attempts to connect a call.
The system will advise the caller of the average hold time when
selecting to hold for a busy extension, if this feature is enabled.
There are two parameters for this feature.
1st-The Estimated hold time will be played when the caller first
begins to hold.
2nd-The Estimated hold time will be played each time the SVMi-
20i attempts to connect a call.
This is the announcement block the caller hears when he elects
to hold for a busy extension. This may be used to provide the
caller music or promotional information rather than waiting
silently on hold.
Description
© SAMSUNG Electronics Co., Ltd.
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