Animo OptiFresh 1 Manual page 23

12. TROUBLESHOOTING
Display
messages Possible cause
and errors
When used for the ¿ rst time: boiler
is still empty and is being ¿ lled.
Out of order
Boiler ¿ lling
During use: boiler is not ¿ lling up
or is ¿ lling up too slowly. After 60 sec.
the display will show 'E3 Level error'.
The boiler temperature is (tempo-
Out of order
rarily) too low because too much
Boiler heating
water has been used.
Out of order
Drip tray full.
Drip tray full
The maximum number of cups of
Out of order
coffee ¿ tting into the waste bin has
Waste bin full
been reached.
Out of order
Waste bin is not being detected.
Waste bin is missing
For safety reasons, the machine
Out of order
is switched off when the door is
Door open
opened.
Out of order
The machine is on stand-by.
Stand-by
E1 Level error Sensor level problem.
Boiler is ¿ lling up to slowly.
E2 Level error There is no water pressure or the
water tank (standalone setup) is
empty.
E3 Level error Boiler is not ¿ lling up.
Brewer was not started from its
E4 Brewer error.
initial position.
Brewer was not returned to its
E5 Brewer error
initial position.
E6 Boiler temp Temperature sensor problem.
Action
No action required. When boiler achieves
the appropriate level, the display will show
'Boiler is heating up'.
Check the water pressure, turn the water
supply tap completely open, check the
connection tube for any kinks.
Once the temperature is ¿ ne, the message
automatically disappears and the drink
selection buttons are enabled again.
Once the drip tray is emptied, the message
automatically disappears and the drink
selection buttons are enabled again.
Empty waste bin. The cup counter is auto-
matically reset as the waste bin is put back
in its place.
Check the waste bin.
The machine can be switched on with
the door open by using the door pin (see
chapter 8).
This function can be set manually (see
chapter 5.2-A) or automatically (see chap-
ter 6.1 menu item 1.2 Timer settings).
Call your dealer or service engineer.
Check the water pressure, turn the water
supply tap completely open, check the
connection tube for any kinks. Turn the
device off and on again.
Check the water pressure, turn the water
supply tap completely open, check the
connection tube for any kinks. Turn the
device off and on again.
Check whether the brewer was correctly
placed into its bracket. Turn the device off
and on again.
Check the brewer.
Call your dealer or service engineer.
90 07/2009 Rev. 0.9
Display
messages Possible cause
and errors
E7 BM/MM1 error Brewer overload.
E8 Mixer 2 error Mixer overload.
E9 Mixer 3 error Mixer overload.
E10 Valve error Valve overload.
E11 Ingr. m. error Ingredient prime mover overload.
E12 Fan error Fan overload.
E13 Mixer error Mixer group overload.
Ingredient prime mover group
overload.
E14 Exit error
Valve group or fan overload.
Out of order
Boiler level suddenly much to low.
E16 Level error
There is no communication
Out of order
between machine and payment
E17 MDB error
system
07/2009 Rev. 0.9
Action
The brewer is stuck or ¿ tted incorrectly.
Remove the brewer from the machine. See
chapter 8.7.2 Remove the entire brewer.
Switch the device off and on again.
Mixer 2 is unclean or incorrectly ¿ tted.
Clean and/or check whether the rotor can
run freely.
Switch the device off and on again.
Mixer 3 is unclean or incorrectly ¿ tted.
Clean and/or check whether the rotor can
run freely.
Switch the device off and on again.
Call your dealer or service engineer.
The prime mover of one of the canisters is
not running smoothly.
Empty and thoroughly clean the canister(s).
See chapter 8.9 Cleaning the canisters.
Switch the device off and on again.
Call your dealer or service engineer.
Clean and/or check whether the rotor can
run freely.
Switch the device off and on again.
The prime mover of one of the canisters is
not running smoothly.
Empty and thoroughly clean the canister(s).
See chapter 8.9 Cleaning the canisters.
Switch the device off and on again.
Call your dealer or service engineer.
Call your dealer or service engineer.
Switch the device off and on again.
Call your dealer or service engineer.
91