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A Message to the Customer
AAEON Customer Services
Each and every AAEON's product is built to meet your exact needs
and specifications to ensure excellent performance in the harsh and
demanding conditions which is typical of the industrial environments.
Whether the new AAEON equipment is designed for the laboratory or
the factory floor, you can be assured that the product will provide the
reliability and ease of operation for which the name AAEON has
come to be known.
Your satisfaction is our primary concern, and here is a guide of the
services for AAEON's customers. To get the full benefit of our
services, please follow the instructions below carefully.
Technical Support
We hope you can get the outstanding performance from our products.
So if you run into technical difficulties, we are here to help. For the
most frequently asked questions, you can easily find answers in
your product documentation. These answers are normally much
more detailed than the ones we can provide over the phone.
So please consult this manual first. If you still cannot find the
answer, gather all the information or questions that apply to your
problem, and with the product close at hand, call your dealer. Our
dealers are well trained and ready to give you the support you need
to get the most from your AAEON products. In fact, most problems
reported are minor and could be easily solved over the phone.
In addition, professional technical support is available from AAEON's
engineers every business day. We are always ready to give advice
on application requirements or specific information on the installa-
tion and operation of any of our products.
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