Ricoh HL-F1 Field Service Manual page 208

6. Troubleshooting
1. Check that paper is loaded into the paper tray correctly.
2. Check the paper used meets the recommended paper specifications. (
"Appendices")
3. Try printing using the straight-through output path.
4. Turn over the stack of paper in the tray or try rotating the paper 180° in the tray.
Possible cause and Remedy
1. Paper
• Is the problem solved if new paper is used?
Yes: Instruct the user how to store paper so that it does not absorb moisture.
2. Fixing unit entrance guide
• Is the entrance guide dirty?
Yes: Clean the entrance guide.
3. Fixing unit
• Is the pressure roller dirty?
6
Yes: Clean the pressure roller.
No: Replace the fixing unit.
F-3 Waves in the paper / folds in the paper at the eject roller
Possible cause and Remedy
1. Paper
• Is the problem solved if new paper is used?
Yes: Instruct the user how to store paper so that it does not absorb moisture.
2. Eject roller
• Is the eject roller dirty? (Dust and dirt)
Yes: Clean the eject roller.
F-4 Page skew
User Check
1. Check that the paper or other media is loaded into the paper tray correctly and that the paper guides
are not too tight or too loose against the paper stack.
2. If using the manual feed slot, check how to load paper into the manual feed slot correctly.
3. The paper tray may be too full. Load paper below
206
"Paper Specifications" in
mark in depth.