NetApp FAS25 Series Manual
NetApp FAS25 Series Manual

NetApp FAS25 Series Manual

Replacing an rtc battery

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Replacing an RTC battery
You replace the real-time clock (RTC) battery in the controller module to ensure that your system's services and applications
that depend on accurate time synchronization continue to function.
About this task
You can use this procedure with all versions of Data ONTAP supported by your system.
All other components in the system must be functioning properly; if not, you must contact technical support.
Steps
1.
Shutting down the target controller
2.
Opening the system
3.
Removing an RTC battery
4.
Installing an RTC battery
5.
Reinstalling the controller module and booting the system
6.
Running diagnostics on the RTC battery
7.
Resetting the date and time on the system
8.
Completing the replacement process
Shutting down the target controller
You shut down or take over the target controller using different procedures, depending on whether it is part of an HA pair or a
stand-alone system.
Shutting down a controller module in an HA pair
To shut down a controller module, you must determine the status of the impaired node and, if necessary, take over the impaired
node so that the healthy partner continues to serve data from the impaired node's storage.
About this task
As part of this procedure, you either leave the power supplies on or turn them off, depending on your configuration:
If you have two controller modules in the same chassis, you must leave the power supplies turned on to provide power to the
healthy node.
If you have one controller module in the chassis, you should turn off the power supplies in the chassis.
Steps
1. If running clustered Data ONTAP, check the status of the nodes in the cluster:
a. Enter the following command at the system console of either node:
cluster show
The command produces output similar to the following:
Node
Health
----- -------
215-07866_A0
on page 1
on page 3
on page 5
on page 6
on page 7
on page 10
on page 11
Eligibility
------------
May 2014
Copyright
Web: web.netapp.com • Feedback: doccomments@netapp.com
For all operating environments
on page 6
©
2014 NetApp, Inc. All rights reserved.
FAS25xx System
1

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Summary of Contents for NetApp FAS25 Series

  • Page 1 Enter the following command at the system console of either node: cluster show The command produces output similar to the following: Node Health Eligibility ----- ------- ------------ © 215-07866_A0 May 2014 Copyright 2014 NetApp, Inc. All rights reserved. Web: web.netapp.com • Feedback: doccomments@netapp.com...
  • Page 2 node1 true true node2 true true node3 true true node4 true true 4 entries were displayed. b. Take one of the following actions, depending on the result of the command: If... Then... All nodes show true for both health and eligibility. Proceed to Step 3.
  • Page 3: Opening The System

    Leave the power supplies turned on to provide power to the healthy node. Note: b. Wait at least two minutes after takeover of the impaired node to ensure that the takeover was completed successfully. c. With the impaired node showing the message, shut it down.
  • Page 4 Leave the cables in the cable management arm so that when you reinstall the cable management arm, the cables are organized. 3. Remove the cable management arms from the left and right sides of the controller module and set them aside. The illustration shows the cable management arms on a FAS2552 system.
  • Page 5: Removing An Rtc Battery

    Button to release controller module cover Removing an RTC battery You must follow a specific sequence of steps to remove the RTC battery from the controller module. Steps 1. Locate the RTC battery at the right-rear of the controller module. Removing an RTC battery...
  • Page 6: Installing An Rtc Battery

    RTC battery holder RTC battery 2. With your fingernail, gently pry the retaining clip away from the top edge of the battery. Attention: Do not pry the clip too roughly; the clip bends if you apply too much force. 3. Grasp the sides of the battery with your thumb and forefinger, lift the battery out of the holder, and set it aside. Installing an RTC battery You must follow a specific sequence of steps to install a RTC battery.
  • Page 7: Running Diagnostics On The Rtc Battery

    If your system is Then perform these steps... in... An HA pair a. Be prepared to interrupt the boot process. The controller module begins to boot as soon as it is fully seated in the chassis. b. With the cam handle in the open position, firmly push the controller module in until it meets the midplane and is fully seated, and then close the cam handle to the locked position.
  • Page 8 You can safely respond to these prompts. 2. On the node with the replaced component, enter the following command at the LOADER prompt: boot_diags You must enter this command from the LOADER prompt for system-level diagnostics to function properly. The Note: command starts special drivers designed specifically for system-level diagnostics.
  • Page 9 If the system- Then... level diagnostics tests... Were completed a. Clear the status logs by entering the following command: without any sldiag device clearstatus failures b. Verify that the log is cleared by entering the following command: sldiag device status The following default response is displayed: SLDIAG: No log messages are present.
  • Page 10: Resetting The Date And Time On The System

    Resetting the date and time on the system After you reconnect the battery and reboot Data ONTAP, you must check the date and time on the system and reset them. Steps 1. Display the current date on the node or nodes by entering the following command: For...
  • Page 11: Completing The Replacement Process

    Completing the replacement process After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at the NetApp Support Site, 888-463-8277 (North America), 00-800-44-638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the replacement procedure.
  • Page 12: How To Send Your Comments

    FlashRay, FlexCache, FlexClone, FlexPod, FlexScale, FlexShare, FlexSuite, FlexVol, FPolicy, GetSuccessful, gFiler, Go further, faster, Imagine Virtually Anything, Lifetime Key Management, LockVault, Manage ONTAP, Mars, MetroCluster, MultiStore, NearStore, NetCache, NOW (NetApp on the Web), Onaro, OnCommand, ONTAPI, OpenKey, PerformanceStak, RAID-DP, ReplicatorX, SANscreen, SANshare, SANtricity, SecureAdmin, SecureShare, Select, Service Builder, Shadow Tape,...

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