Yealink VC400 User Manual page 156

User Guide for the VC400 Video Conferencing System
Recreate the error to be documented in the trace.
3.
Click Stop to stop the capture.
4.
Click Export to open the file download window, and then save the file to your local system.
5.
You can also configure the count, bytes and filter type of the packet before exporting PCAP
trace. For more information, contact your system administrator.
To export a PCAP trace via remote control:
Before capturing packets, you need to insert a USB flash drive to the USB port on the VC400
Codec to store packets. Make sure the USB feature is enabled.
Long press
1.
The display device prompts "Onekey-capture is running, press the Backspace key for 2s to
turn off it?".
Long press
2.
The packets are saved in the yealink.debug folder on your USB flash driver.
How to export system log?
We may need you to provide your phone configurations to help analyze your problems. You can
export the system log to the local system or designated log server.
To export the system log to a local PC via web user interface:
Click on Setting->Configuration.
1.
Mark the Local radio box in the Export System Log field.
2.
Select 6 from the pull-down list of System Log Level.
3.
The default system log level is 6.
Click Confirm to accept the change.
4.
The web user interface prompts "Operating...Please wait...".
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when the system is idle or during a call.
for 2 seconds to stop capturing packets.