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Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this document for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient.
About This Guide About This Guide Thank you for choosing the Yealink VC800 full HD video conferencing system. It is an all-in-one unit that supports 1080P-full HD video conferencing and includes outstanding features such as good compatibility, easy deployment and intelligent network adaptability. These make it the best choice for SME.
Administrator’s Guide for Yealink VC800 Video Conferencing System Documentations This guide covers the VC800 video conferencing system. In addition to the administrator guide, the following related documents are available: Quick Start Guide, which describes how to assemble the system and configure basic ...
Cloud platform: This term refers to Yealink VC Cloud Management Service (Yealink Cloud), Yealink Meeting Server, Zoom, BlueJeans, Pexip, Mind and Custom platform. Cloud account: This term refers to Yealink Cloud, YMS, BlueJeans, Pexip, Mind and Custom account. Cloud systems: This term refers to the systems that support Cloud feature, including SIP VP-T49G IP phone, VC desktop and VC110/VC120/VC400/VC800 video conferencing system.
Administrator’s Guide for Yealink VC800 Video Conferencing System Changes for Release 30, Guide Version 30.6 Major updates have occurred to the following sections: Restricting Reserved Ports on page Conference Type on page Device Type License on page ...
Installing the VC800 Video Conferencing System ..................... 16 Mounting the VC800 Codec on a TV........................16 Mounting the VC800 Codec on a Wall ......................... 17 Installing Batteries for the Remote Control ......................... 17 Remote Control Battery Safety Information ....................... 18 Powering the System On ..............................
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Administrator’s Guide for Yealink VC800 Video Conferencing System Enabling Communication with Other Systems ......................21 Placing a Test Call to Yealink VC800 System ....................... 21 Configuring Network ..............23 Preparing the Network ................................. 23 Configuring LAN Properties ............................... 24 DHCP ....................................24 Configuring Network Settings Manually ......................
VC800 Video Conferencing System Introduction VC800 Video Conferencing System Introduction This chapter contains the following information about VC800 video conferencing system: VoIP Principles Physical Features of System Icon Instructions LED Instructions User Interfaces VoIP Principles...
Administrator’s Guide for Yealink VC800 Video Conferencing System SIP (Session Initiation Protocol) is the Internet Engineering Task Force’s (IETF’s) standard for multimedia conferencing over IP. It is an ASCII-based, application-layer control protocol (defined in RFC 3261) that can be used to establish, maintain, and terminate calls between two or more systems.
VC800 Video Conferencing System Introduction 1 x Yealink extension port (RJ-45) connect to VCH50/CP960 Phone 1 x 10/100/1000M Ethernet port 2 x USB 2.0 1 x Power port 1 x Security lock slot 1 x Reset slot VCH50 Connections 1 x RJ45 port connects to VC800 codec...
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Log into the Yealink VC Cloud Management Service/Yealink Meeting Server Log into the StarLeaf/Zoom/Pexip/BlueJeans/Mind platform VCH50 video conferencing hub is connected to the VC800 codec Auto answer Missed calls (this icon displays on the status bar) Output volume is 0...
Solid red The VC800 codec is in sleep mode. Solid orange System exception (e.g., network unavailable, update failure). The VC800 codec is powered off, or is not connected to the power adapter. Mute key LED on the CP960: LED Status Description The CP960 conference phone is initializing.
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VC800 Video Conferencing System Introduction Mute Indicator LED on the CPE90 Wired Expansion Mic: LED Status Description Solid red The CP960 conference phone is muted. Flashing red The CP960 conference phone is ringing. The CP960 conference phone is placing a call.
Web User Interface Remote Control The following describes how to configure the VC800 video conferencing system via the two methods above. Detailed operation steps will be introduced in the feature section. Web User Interface You can customize your system via web user interface. To access the web user interface, you need to know the user name and the administrator’s password.
VC800 Video Conferencing System Introduction The web structure tree of VC800 is shown as below, (the red highlight is hidden for users with user credentials): You can monitor or place calls via web user interface. You can do the following in the Home page.
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To control VC800 video conferencing system via the virtual remote control: Click Home->Remote Control when the system is idle or during a call. Click the keys on the virtual remote control to control the VC800 video conferencing system. Click Remote Control to hide the virtual remote control.
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VC800 Video Conferencing System Introduction Select desired value from the pull-down list of Remote Control Enabled. Click Confirm to accept the change.
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Administrator’s Guide for Yealink VC800 Video Conferencing System...
Note Up to two display devices can be connected to the VC800 codec. Because the display device is not included in the package, you need to purchase it separately if required. Ensure that the purchased display device supports HDMI input.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Locate the HDMI port on the VC800 codec, and connect it to the HDMI port on the display device with the supplied HDMI cable (Make sure the display device is powered on).
Getting Started Connecting the Audio Device If your video conferencing room is large, you can add extra expansion microphones to the CP960 conference phone to expand the audio range. Do one of the following according to the package you purchase. To register the CPW90 to the CP960 conference phone: Do the following on the CP960 conference phone: ->Wireless Microphone.
You can fasten all cables with cable ties after all devices are connected. Installing the VC800 Video Conferencing System You can choose to mount the VC800 codec on your TV or a wall, depending on your actual needs. Mounting the VC800 Codec on a TV...
Getting Started Mounting the VC800 Codec on a Wall You can also decide to mount the VC800 codec on a wall. The recommended height for VC800 codec positioning is 1.5m-1.8m above the ground. Do the following: Punch holes into the wall and then insert the expansion bolts.
Powering the System On To power on the system: Locate the DC48V port on the VC800 codec, and connect it to the electrical power outlet with the supplied power adapter. The VC800 video conferencing system starts up automatically, and the indicator LED on the VC800 codec then illuminates solid green.
Press Press to scroll to Shut down and then press The system shuts down immediately. The indicator LED on the VC800 codec is off. To power on the system again via the remote control: Press The indicator LED on the VC800 codec illuminates solid green.
System Startup After the initializing process, the system will complete startup by cycling the following steps: The LED indicator on the VC800 codec illuminates solid green. The display device displays the boot up screen. The camera pans to the middle position automatically.
Placing a Test Call to Yealink VC800 System Yealink Demo rooms appear as the default entries in the local directory for a new system and a system that is restored to default settings. Use this entry to place a test call from your VC800 system.
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Administrator’s Guide for Yealink VC800 Video Conferencing System...
Configuring Network Configuring Network This chapter provides information on how to configure network settings for the system. Proper network settings allow the system work efficiently in your network environment. This chapter provides the following sections: Preparing the Network Configuring LAN Properties ...
Administrator’s Guide for Yealink VC800 Video Conferencing System Type Network Information Authentication information 802.1X Configuring LAN Properties DHCP DHCP (Dynamic Host Configuration Protocol) is a network protocol used to dynamically allocate network parameters to network hosts. The automatic allocation of network parameters to hosts eases the administrative burden of maintaining an IP network.
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Configuring Network Parameter DHCP Option Description when resolving hostnames via DNS. Specifies the broadcast address in use on the Broadcast client's subnet. Address Network Time Specifies a list of the NTP servers available to the Protocol client by IP address. Servers Vendor-Specific Identifies the vendor-specific information.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method 12. Host name is optional, so it is not a mandatory configuration item. For more information, contact your network administrator. If you change this parameter, the system will reboot to make the change take effect.
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Configuring Network To configure DHCP via the remote control: Select More->Setting->Advanced (default password: 0000)->Internet Configuration->IPv4. Check the DHCP checkbox. Select Save and then press to accept the change. The display device prompts “Reboot now?”. Select OK and then press to reboot the system immediately. Static DNS Even though DHCP is enabled, you can manually configure the static DNS address(es).
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method the "Static IPv4 DNS" is set to On. If you change this parameter, the system will reboot to make the change take effect. To configure static DNS address when DHCP is used via web user interface: Click on Network->LAN Configuration.
Configuring Network Select OK, and then press to reboot the system immediately. Configuring Network Settings Manually If DHCP is disabled or the system cannot obtain network settings from the DHCP server, you need to configure them manually. The following parameters should be configured for systems to establish network connectivity: IP Address: Configure the system to use the assigned IP address.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Note: If you change this parameter, the system will reboot to make the change take effect. Configures the gateway assigned to the system. Remote Control Default: Blank Gateway...
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Configuring Network Select desired value from the pull-down list of IPv4/IPv6. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. Click OK to reboot the phone. To configure a static IPv4 address via web user interface: Click on Network->LAN Configuration.
IPv6 is developed by the Internet Engineering Task Force (IETF) to deal with the long-anticipated problem of IPv4 address exhaustion. Yealink IP Phone supports IPv4 addressing mode, IPv6 addressing mode, as well as an IPv4&IPv6 dual stack addressing mode. IPv4 uses a 32-bit address, consisting of four groups of three decimal digits separated by dots;...
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Configuring Network IPv6 Address Assignment Method Supported IPv6 address assignment methods: Manual Assignment: An IPv6 address and other configuration parameters (e.g., DNS server) for the IP phone can be statically configured by an administrator. Stateful DHCPv6: The Dynamic Host Configuration Protocol for IPv6 (DHCPv6) has been ...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Note: If you change this parameter, the system will reboot to make the change take effect. Configures the IPv6 prefix. Default: Blank Remote Control IPv6 Note: If you change this parameter,...
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Configuring Network If you mark the Static IP radio box, configure the IPv6 address and other configuration parameters in the corresponding fields. (Optional.) If you mark the DHCP radio box, you can configure the static DNS address in the corresponding fields. Click Confirm to accept the change.
Administrator’s Guide for Yealink VC800 Video Conferencing System A dialog box pops up to prompt that the settings will take effect after a reboot. Click OK to reboot the phone. To configure IPv6 address assignment method via phone user interface: Select More->Setting->Advanced (default password: 0000) ->Internet Configuration.
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Configuring Network Auto Auto means that the switch will negotiate the network speed and duplex mode for the systems to transmit voice or data over Ethernet. This process entails devices first sharing transmission capabilities and then selecting the highest performance transmission mode supported by both systems.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of Network Speed. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot.
Time To Live The default value is 180s. End of LLDPDU Marks end of LLDPDU. Name assigned to the system. System Name The default value is “VC800”. Description of the system. System Description Description includes firmware version of the Optional TLVs system.
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Administrator’s Guide for Yealink VC800 Video Conferencing System TLV Type TLV Name Description enabled by default. Description of port that sends data unit. Port Description The default value is “WAN PORT”. Duplex mode and network speed settings of the system.
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Configuring Network TLV Type TLV Name Description Asset ID Assertion identifier of the system. Parameters of LLDP feature on the system are described below. Parameter Description Configuration Method Enables or disables LLDP feature on the system. Remote Control Default: Enabled LLDP->Active Web User Interface Note: If you change this parameter,...
Administrator’s Guide for Yealink VC800 Video Conferencing System Enter the desired time interval in the Packet Interval (1-3600s) field. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot.
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Configuring Network Parameters of manual VLAN on the system are described below. Parameter Description Configuration Method Enables or disables VLAN for the Internet (WAN) port. Remote Control Default: Disabled Internet Port->Active Web User Interface Note: If you change this parameter, the system will reboot to make the change take effect.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value (0-7) from the pull-down list of Priority. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot.
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Configuring Network Parameter Description Configuration Method change take effect. Configures the DHCP option from which the system obtains the VLAN settings. You can configure at most five DHCP options and separate them by commas. Web User Interface Option Valid Values: 128-254 Default: 132 Note: If you change this parameter, the system will reboot to make the...
Administrator’s Guide for Yealink VC800 Video Conferencing System 802.1X Authentication IEEE 802.1X authentication is an IEEE standard for Port-based Network Access Control (PNAC), part of the IEEE 802.1 group of networking protocols. It offers an authentication mechanism for devices to connect to a LAN or WLAN. The 802.1X authentication involves three parties: a supplicant, an authenticator and an authentication server.
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Configuring Network Parameter Description Configuration Method Configures the access URL of the CA certificate when the 802.1x authentication mode is configured as EAP-TLS, PEAP-MSCHAPV2 or Web User Interface CA Certificates EAP-TTLS/EAP-MSCHAPV2. Note: If you change this parameter, the system will reboot to make the change take effect.
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Administrator’s Guide for Yealink VC800 Video Conferencing System 3) In the CA Certificates field, click Browse to locate the desired CA certificate (*.pem,*.crt, *.cer or *.der) from your local system. 4) In the Device Certificates field, click Browse to locate the desired client certificate (*.pem or *.cer) from your local system.
Configuring Network 2) Enter the password for authentication in the MD5 Password field. 3) In the CA Certificates field, click Browse to locate the desired certificate (*.pem,*.crt, *.cer or *.der) from your local system. 4) Click Upload to upload the certificate. Click Confirm to accept the change.
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Administrator’s Guide for Yealink VC800 Video Conferencing System If H.323 tunneling feature is disabled, the setup processes of an H.323 call are shown below:...
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Configuring Network If H.323 tunneling feature is enabled on both sites, the setup processes of an H.323 call are shown below: The parameter of the H.323 tunneling feature on the system is described below: Parameter Description Configuration Method Enables or disables the system to send all signaling and media through the HTTP tunnel.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of H.323 Tunneling. Click Confirm to accept the change. To configure H.323 tunneling for H.323 via web user interface: Click on Account->H.323. Select the desired value from the pull-down list of H.323 Tunneling.
Unless the firewall is designed to work with video conferencing equipment, you must configure the firewall to allow incoming and outgoing traffic to the VC800 system through the reserved ports. Users placing calls through a firewall to systems may experience one-way audio or video if the firewall is not properly configured.
Administrator’s Guide for Yealink VC800 Video Conferencing System Description Port Range Port Type Web management port (optional) Restricting Reserved Ports By default, the system communicates through TCP and UDP ports in the 50000 - 54999 range for video, voice, presentations, and camera control. The system uses only a small number of these ports during a call.
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Configuring Network Make sure at least 200 TCP ports and 200 UDP ports are reserved for VC800 system. Use the following information as a guide when determining the range of port numbers. Multipoint Maximum Required Ports for an Required Ports for a SIP...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method ports. Web User Interface Valid values: 1-65535 Default range: 50000-50499 Note: SIP and H.323 calls share the configured ports. If you change this parameter, the system will reboot to make the change take effect.
Specifies the static NAT type. Disabled—the system does not use the NAT feature. Manual—the system uses the Remote Control Static NAT manually configured NAT Web User Interface public address. Auto—the system obtains the NAT public address from the Yealink-supplied server.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Default: Disabled Displays the NAT public address automatically obtained from the Yealink-supplied Remote Control server if the static NAT is set to NAT Public IP Auto. Address...
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Configuring Network If multi-level intranet network has deployed in your environment, and you experience the one-way audio or video problem, select Compulsory from the pull-down list of Route Traversal to solve this problem. Click Confirm to accept the change. To configure Static NAT for SIP account via web user interface: Click on Account->SIP Account.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select StaticNat from the pull-down list of NAT Traversal. Click Confirm to accept the change. To configure static NAT via the remote control: Select More->Setting->Advanced (default password: 0000) ->NAT/Firewall. Select the desired value from the pull-down list of Type.
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IP address and port used, and then informs the client. For more information, refer to RFC3489. Capturing packets after you enable the STUN feature, you can find that the VC800 video conferencing system sends Binding Request to the STUN server, and then mapped IP address and port is placed in the Binding Response: Binding Success Response MAPPED-ADDRESS: 59.61.92.59:19232.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Disabled STUN StaticNat Default: Disabled Note: Static NAT works only if this parameter is set to StaticNat. To configure STUN server via web user interface: Click on Network->NAT/Firewall.
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Configuring Network Select STUN from the pull-down list of NAT Traversal. Click Confirm to accept the change. To configure STUN for SIP IP call via web user interface: Click on Account->SIP IP Call. Select STUN from the pull-down list of NAT Traversal. Click Confirm to accept the change.
Administrator’s Guide for Yealink VC800 Video Conferencing System Enter the port of the STUN server in the Port field. Select Save, and then press to accept the change. To configure STUN server for SIP IP call via the remote control: Select More->Setting->Advanced (default password: 0000) ->SIP IP Call.
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Configuring Network The rport parameter on the system is described below: Parameter Description Configuration Method Enables or disables NAT Rport feature. You can configure it for the Web User Interface RPort SIP account or SIP IP call separately. Default: Enabled To configure rport feature for SIP account via web user interface: Click on Account->SIP Account.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of RPort. Click Confirm to accept the change. Intelligent Firewall Traversal The video conferencing system can provide efficiency and continuous communication for both the head office and a branch office.
Configuring Network Select the desired value from the pull-down list of Data Intelligent Traversal. Click Confirm to accept the change. Quality of Service Quality of Service (QoS) is the ability to provide different priorities for different packets in the network. This allows the transport of traffic with special requirements. QoS guarantees are important for applications that require a fixed bit rate and are delay sensitive when the network capacity is insufficient.
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VoIP can guarantee high-quality QoS only if the voice, video and data packets are given priority over other kinds of network traffic. Yealink video conferencing systems support the DiffServ model of QoS. DSCPs for voice, video and data packets that can be specified respectively.
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Configuring Network Parameter Description Configuration Method change take effect. Specifies the DSCP value for voice packets. Valid Values: 0-63 Remote Control Audio Priority Default: 63 Web User Interface Note: If you change this parameter, the system will reboot to make the change take effect.
Administrator’s Guide for Yealink VC800 Video Conferencing System Enter the desired values in the corresponding fields. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot. Click Confirm to reboot the system immediately.
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The file format of the compressed package must be *.tar. The VPN-related files are: certificates (ca.crt and client.crt), key (client.key) and the configuration file (vpn.cnf) of the VPN OpenVPN Feature on Yealink IP Phones client. For more information, refer to VPN feature parameters on the system are described below.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method compressed package of VPN-related files to the system first before enabling the VPN feature. If you change this parameter, the system will reboot to make the change take effect.
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Configuring Network Check the VPN checkbox. Make sure you have uploaded the compressed package of VPN-related files (*.tar) to the system via web user interface. Select Save, and then press to accept the change. The display device prompts “Reboot now?”. Select OK, and then press to reboot the system immediately.
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Administrator’s Guide for Yealink VC800 Video Conferencing System...
SIP IP Call by Proxy Video Conference Platform Yealink video conferencing system can log into the Yealink VC Cloud Management Service/Yealink Meeting Server/StarLeaf/Zoom/Pexip/BlueJeans/Mind/Custom platform. Users can access Virtual Meeting Rooms(VMR) using Yealink video conferencing system, whilst benefiting from both the features provided by video conferencing system, such as 1080p HD video and audio, and features provided by Yealink Meeting Server/StarLeaf/Zoom/BlueJeans/Pexip/Mind, including high end customization &...
You can log into the Yealink VC Cloud Management Service platform, and dial other Yealink Cloud numbers to establish a conversation. If you want to place a call to a Yealink Cloud contact who is in the same Yealink Cloud directory as you, you can enter the 9-digit Cloud number or the extension (the last four Cloud number) to place a call.
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Yealink VC Cloud Management Service platform. Build-in Cloud Number: This method uses build-in Cloud number to log into the Yealink VC Cloud Management Service platform. The number consists of 7 digits that are generated according to MAC address, and it never expires.
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Click on Account->VC Platform. Select Enabled from the pull-down list of Cloud Account. Select Yealink VC Cloud Management Service from the pull-down list of Platform Type. Select the desired sign-in method from the pull-down list of Login Type. Select Build-in Cloud Number.
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Configuring Call Preferences Enter the IP address or domain name of the Yealink VC Cloud Management Service platform in the Server field. Click Confirm to accept the change. To configure Yealink VC Cloud Management Service platform via the remote control: Select More->Setting->Advanced (default password: 0000)->Video Conference...
After successful registration, the display device displays Note A Yealink Cloud account can be used to log into five Cloud systems at most simultaneously. If you log into Yealink VC Cloud Management Service platform using the built-in Cloud number, your directory will not include the Yealink Cloud contacts, but you can dial other Yealink Cloud numbers to establish a conversation.
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ID next time. To configure Yealink Meeting Server via web user interface: Click on Account->VC Platform. Select Enabled from the pull-down list of Cloud Account. Select Yealink Meeting Server from the pull-down list of Platform Type.
If administrator enabled the Device upgrade feature on Yealink Meeting Server, video conferencing systems that log into the Yealink Meeting Server will upgrade firmware automatically once the current firmware version is different from the one on Yealink Meeting Server. Logging into the StarLeaf Cloud Platform You can log into the StarLeaf Cloud platform.
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Default: Enabled Remote Control Cloud Account Note: If it is disabled, the system Web User Interface cannot log into the StarLeaf Cloud platform. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom ...
Administrator’s Guide for Yealink VC800 Video Conferencing System Configure the StarLeaf Cloud platform. Click Confirm to accept the change. To configure StarLeaf Cloud platform via the remote control: Select More->Setting->Advanced (default password: 0000)->Video Conference Platform. In the Cloud Account field, check the Enabled checkbox.
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Description Configuration Method Default: Enabled Web User Interface Note: If it is disabled, the system cannot log into the Zoom Cloud platform. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom ...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Configures the interval (in seconds) that the system sends keep-alive messages to the registry server. So Web User Interface Keep Alive Interval that the registry server will keep the connection open with the client.
Enables or disables the Cloud feature. Remote Control Default: Enabled Cloud Account Web User Interface Note: If it is disabled, the system cannot register the Pexip account. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom ...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Specifies the password associated with the user name when registering a Remote Control Password Pexip account. Web User Interface Default: Blank Configures the IP address or domain Remote Control Server/Server name of the Pexip server.
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Configuring Call Preferences Parameter Description Configuration Method connection open with the client. Default: 30 To configure Pexip platform via web user interface: Click on Account->VC Platform. Select Enabled from the pull-down list of Cloud Account. Select Pexip from the pull-down list of Platform Type. Configure the Pexip account settings.
Administrator’s Guide for Yealink VC800 Video Conferencing System After successful registration, the display device displays Note You can also register the Pexip account using SIP or H.323 protocol. For more information, refer to Configuring SIP Settings on page Configuring H.323 Settings on page 106.
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Configuring Call Preferences Parameter Description Configuration Method signaling. TCP—provides reliable transport via TCP for SIP signaling. TLS—provides secure communication of SIP signaling. DNS-NAPTR—performs the DNS NAPTR and SRV queries for the service type and port if no server port is given.
Administrator’s Guide for Yealink VC800 Video Conferencing System Configure the BlueJeans Cloud platform. Click Confirm to accept the change. To configure BlueJeans Cloud platform via the remote control: Select More->Setting->Advanced (default password: 0000)->Video Conference Platform. In the Cloud Account field, check the Enabled checkbox.
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Configuring Call Preferences Parameter Description Configuration Method cannot log into the Mind platform. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom Platform Type Web User Interface Pexip ...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method messages to the registry server. So that the registry server will keep the connection open with the client. Default: 30 To configure Mind platform via web user interface: Click on Account->VC Platform.
Enables or disables the Cloud feature. Remote Control Default: Enabled Cloud Account Web User Interface Note: If it is disabled, the system cannot register the custom account. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom ...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Configures the IP address or domain Remote Control Server/Server name of the custom server. Host Web User Interface Default: Blank Configures the port of the custom server. Web User Interface...
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Configuring Call Preferences To configure custom account via web user interface: Click on Account->VC Platform. Select Enabled from the pull-down list of Cloud Account. Select Custom from the pull-down list of Platform Type. Configure the custom account settings. Click Confirm to accept the change. To configure custom account via the remote control: Select More->Setting->Advanced (default password: 0000)->Video Conference Platform.
If you do not register a Cloud account, or you have registered a Yealink Cloud account or YMS account, you can configure a third-party VMR in advance, so that you can quickly join a VMR...
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Default: Zoom Web User Interface VMR Name 1 Note: It only works when you do not log into a Cloud platform, or you only register a Yealink Cloud account/YMS account. Configures the virtual meeting room server address. Default: zoomcrc.com Web User Interface...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method account/YMS account. Configures the virtual meeting room server address. Default: Blank Web User Interface VMR Server 3 Note: It only works when you do not log into a Cloud platform, or you only register a Yealink Cloud account/YMS account.
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Configuring Call Preferences To configure the third-party virtual meeting room via web user interface: Click on Setting->3rd-VMR. Enter virtual meeting room name and server address in the corresponding fields respectively. Click Confirm to accept the change. The VMRs will appear at the pull-down list of Call Type on your dialing screen. You can select the desired third-party platform to call corresponding VMRs quickly.
For more information on how to use refer to Guide Configuring SIP Settings Yealink VC800 video conferencing system support Session Initiation Protocol (SIP). If your server supports SIP, you can use SIP to establish calls. SIP Account To establish calls using SIP, you can configure a SIP account for the system.
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Configuring Call Preferences Parameter Description Configuration Method Default: Disabled Configures the IP address or domain name of the outbound proxy server Outbound for the SIP account. Remote Control Server/Outbound Default: it is configurable only when Web User Interface Proxy Server the Outbound Proxy Server is enabled.
Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method that the registry server will keep the connection open with the client. Default: 30 To configure SIP account via web user interface: Click on Account->SIP Account. Configure the SIP account settings.
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SIP IP Call Note: When it is set to Enabled on Web User Interface both sites, the VC800 can call the far site by dialing an IP address directly. Configures the type of transport protocol for the SIP IP call.
Configuring H.323 Settings Yealink VC800 video conferencing systems support H.323 protocol. If your network uses a gatekeeper, you can register an H.323 account for the system, and specify its H.323 name and extension. This allows others to call the system by entering the H.323 name or extension instead of the IP address.
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Configuring Call Preferences Parameter Description Configuration Method calls using the extension if both systems are registered with a gatekeeper. Configures the gatekeeper mode. Disabled—the system does not use a gatekeeper. Gatekeeper Auto—the system automatically Remote Control Type/Gatekeeper discovers a gatekeeper. Web User Interface Mode Manual—specify the IP address...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method H.323 systems are allowed to access the gatekeeper. Specifies the user name for Remote Control Gatekeeper authentication with gatekeeper. Username Web User Interface Default: blank Specifies the password for...
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If it is set to Enabled, the system will send video SDP twice during a call to solve the compatibility between Yealink device and certain devices. To configure H.323 account via web user interface: Click on Account->H.323. Configure the H.323 account settings.
Administrator’s Guide for Yealink VC800 Video Conferencing System Enabling H.460 Support for H.323 Calls Yealink video conferencing systems support firewall traversal of H.323 calls using H.460 protocols. You must have an H.460 server configured in your environment for this feature to function properly.
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Configuring Call Preferences Parameter Description Configuration Method system. You can make point-to-point calls using H.323 names if both system are registered to a gatekeeper. Default: blank Specifies the extension that gatekeepers and gateways use to identify this system. Remote Control Default: blank H.323 Extension Web User Interface...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method gatekeeper. Web User Interface 2/Port Valid values: Integer from 0 to 65535. Default: 1719 Enables or disables support for gatekeeper authentication. Default: Disabled Gatekeeper Verify Remote Control Note: When Gatekeeper...
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If it is set to Enabled, the system will send video SDP twice during a call to solve the compatibility between Yealink device and certain devices. To configure H.460 firewall traversal for H.323 via web user interface: Click on Account->H.323.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select Enabled from the pull-down list of H.460 Active. Click Confirm to accept the change. To configure H.460 firewall traversal via the remote control: Select More->Setting->Advanced (default password: 0000) ->H.323. Select Manual Settings from the pull-down list of Gatekeeper Type.
These packets use RFC 2833 format and must have a payload type that matches what the other end is listening for. The default payload type for RTP Event packets is 101 and the payload type is configurable. The VC800 uses the configured value to negotiate with the other end during call establishment.
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Administrator’s Guide for Yealink VC800 Video Conferencing System DTMF parameters on the system are described below: Parameter Description Configuration Method Configures the DTMF type. You can configure it for the Cloud platform, SIP account or SIP IP call separately. INBAND—DTMF digits are ...
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Configuring Call Preferences Enter the desired value in the DTMF Payload Type(96~127) field. Click Confirm to accept the change. To configure DTMF type for SIP account via web user interface: Click on Account->SIP Account. Select the desired value from the pull-down list of DTMF Type. If SIP INFO or RFC2833+ SIP INFO is selected, select the desired value from the pull-down list of DTMF Info Type.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Enter the desired value in the DTMF Payload Type(96~127) field. Click Confirm to accept the change. To configure DTMF type for SIP IP call via web user interface: Click on Account->SIP IP Call.
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Configuring Call Preferences DTMF parameters for H.323 protocol on the system are described below: Parameter Description Configuration Method Configures the DTMF type. You can configure it for the StarLeaf Cloud platform or H.323 call separately. INBAND—DTMF digits are Remote Control transmitted in the voice band.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of DTMF Type. Click Confirm to accept the change. Codecs CODEC is an abbreviation of COmpress-DECompress, and is capable of coding or decoding a digital data stream or signal by implementing an algorithm.
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Web User Interface codec byte audio incompatibility problems sequence between Yealink and certain devices. You can enable the special audio codec byte sequence feature to solve these incompatibility problems. To configure audio codecs via web user interface: Click on Account->Codec.
Administrator’s Guide for Yealink VC800 Video Conferencing System (Optional.) If Yealink device has audio problems with certain device, select Enabled from the pull-down list of Special audio codec byte sequence. Click Confirm to accept the change. Video Codecs The video codec that the system uses to establish a call should be supported by the server.
Configuring Call Preferences Parameter Description Configuration Method enabled on the system by default. Specifies the disabled video codecs Web User Interface Disable Codecs for the system not to use. To configure video codecs via web user interface: Click on Account->Codec. Select the desired video codec from the Disable Codecs or the Enable Codecs column.
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Administrator’s Guide for Yealink VC800 Video Conferencing System The call protocol parameter on the system is described below: Parameter Description Configuration Method Specifies the desired call protocol for placing calls. Auto—the system automatically uses the available call protocol. Remote Control Call Protocol SIP—the system uses the SIP...
Configuring Call Preferences Video Call Frame Rate During two-way video call, the system supports up to 60 fps. Note VMR mode conference does not support 60 fps. For more information on VMR mode conference, refer to Conference Type on page 129. If two-way video call changes to multi-way video calls, the frame rate will decrease from 60fps to 30fps automatically.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of Enable 60fps. Click Confirm to accept the change. Account Polling When you dial account numbers of other system, account polling feature enables your system to use different call types according to this priority: Cloud platform>H.323 account>SIP account.
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The following example shows the way calls are placed when account polling is enabled or disabled. Scenario: System A is registered with a Yealink Cloud account and a SIP account. On system A, select Auto from the pull-down list before calling.
Administrator’s Guide for Yealink VC800 Video Conferencing System On system A, dial the account numbers of system B. Result: If account polling is disabled, system A can only use its Cloud account (highest priority) to call system B. If account polling is enabled, system A will use its Cloud account (highest priority) to call ...
Click Confirm to accept the change. Conference Management Conference Type The VC800 video conferencing conference can host a Regular Mode conference or a VMR Mode conference. Regular Mode Conference In Regular Mode conference, the moderator can communicate with other participants.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Select Regular Mode from the pull-down list of Conference Type. Click Confirm to accept the change. The number of participants depends on the multipoint license you imported. The maximum value can be 8, 16 or 24. For more information on multipoint license, refer to Multipoint License on page 220.
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Virtual meeting room 2: the moderator does not join this meeting and only provides MCU resource for the participants. If you import a multipoint license to the VC800 system, you call allocate the MCU ways between two virtual meeting rooms. If you import an 8 ways multipoint license, X+Y<=8.
Administrator’s Guide for Yealink VC800 Video Conferencing System To configure VMR mode conference via web user interface: Click on Setting->Conference Setting. Select VMR Mode from the pull-down list of Conference Type. Select the MCU ways from the pull-down list of Virtual Meeting Room 1.
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Configuring Call Preferences The meeting password parameter on the system is described below: Parameter Description Configuration Method Enables or disables the system to configure a password for virtual meeting room1. Virtual Meeting Web User Interface Room 1->Meeting Password Default: Off Virtual Meeting Configures the password for virtual...
Administrator’s Guide for Yealink VC800 Video Conferencing System Enter meeting password in the Password field. Click Confirm to accept the change. You can add specified users to the meeting whitelist. Users in the whitelist can dial your virtual Note meeting room 1 directly without meeting password. But users in the whitelist still need meeting password to enter the virtual meeting room 2.
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Users in the whitelist can join your conference call directly without meeting password even if you have enabled the meeting password feature. VC800 video conferencing system supports up to 100 whitelist records. Meeting whitelist is configurable via web user interface only.
VC800 will refuse incoming calls from the blacklist automatically. VC800 will not remind incoming calls and save call history from blacklist. VC800 supports up to 100 blacklist records. Blacklist is configurable via web user interface only. The blacklist parameter is described below:...
Configuring Call Preferences Click Delete beside the numbers that you want to delete. The web user interface prompts the message “Warning: Are you sure delete the black number?”. Click Confirm. Voice Activation Voice activation displays the active speaker in largest pane. Other participants are displayed in a strip beside the active speaker.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of Video Hold Active Duration. Click Confirm to accept the change. Note Voice activation takes effect only when there are more than two participants in a conference call.
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Configuring Call Preferences Parameter Description Configuration Method Switches all video images at a time. Web User Interface Full Screen Round To configure view switching via web user interface: Click on Setting->Conference Setting. In the Average Mode field, select the desired value from the pull-down list of View Switching Interval.
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Administrator’s Guide for Yealink VC800 Video Conferencing System be switched automatically. The view switching parameter is described below: Parameter Description Configuration Method Configures the view switching interval. View Switching Default: 30s. Web User Interface Interval The video images will be switched automatically every 30 seconds.
Default Layout of Single Screen When only one display device is connected to the VC800 codec (single screen), you can configure the default layout when a call is established. The parameters of default layout are described below:...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Equal Picture In Picture Default: Picture In Picture If it is set to Remote big Local small, the remote video image is shown in big size, and the local video image below is shown in small size.
To make it easier for users to view video images, users can connect two display devices to Display1 and Display2 ports respectively. When two display devices are connected to the VC800 codec, the status bar of the primary display device will display icon.
Administrator’s Guide for Yealink VC800 Video Conferencing System participants are displayed in a strip beside the active speaker. Secondary display device: PC content is seen in a large pane. Speaker PC Content Local Primary display device Secondary display device Specifying Content to the secondary display device...
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Configuring Call Preferences Select the desired value from the pull-down list of DND. Click Confirm to accept the change. If Enabled is selected, the display device will display To configure DND via the remote control when the system is idle: Select More->Setting->Call Features.
Administrator’s Guide for Yealink VC800 Video Conferencing System To configure DND during a call via the CP960 conference phone: during a call to enable DND. icon will appear on the status bar of touch screen. during a call to disable DND.
Configuring Call Preferences Select the desired value from the pull-down list of Auto Answer Multiway. Click Confirm to accept the change. If Enabled is selected, the display device will display To configure auto answer via the remote control: Select More->Setting->Call Features. Check the Auto Answer checkbox.
Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method mute feature on the system. Default: Disabled To configure auto dialout mute feature via web user interface: Click on Setting->Call Features. Select the desired value from the pull-down list of Auto Dialout Mute.
Configuring Call Preferences To configure call match via web user interface: Click on Setting->Call Features. Select the desired value from the pull-down list of Call Match. Click Confirm to accept the change. To configure call match via the remote control: Select More->Setting->Call Features.
The system automatically detects the available bandwidth for call connection by default. The VC800 supports connecting to other devices with different bandwidth. If a device with lower bandwidth joins a call, the video quality will stay the same or will not reduce a lot. You can specify the uplink and downlink bandwidths for the system to achieve the best result.
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Configuring Call Preferences Parameter Description Configuration Method Default: Auto If Auto is selected, the system will negotiate the appropriate uplink bandwidth automatically. Specifies the maximum receiving bandwidth for the system. Remote Control Default: Auto Downlink Bandwidth Web User Interface If Auto is selected, the system will negotiate the appropriate downlink bandwidth automatically.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select Save, and then press to accept the change. The priority of bandwidth is as follows: system bandwidth>Contact bandwidth (refer to add local Note contacts). For example: the system bandwidth is 512kbps, if contact bandwidth is set to a value greater than 512bps, than the actual contact bandwidth will be 512bps.
Click Confirm to accept the change. Ringback Timeout Ringback timeout defines a specific period of time within which the VC800 video conferencing system will cancel the dialing if the call is not answered. The ringback timeout parameter on the system is described below:...
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of Ringback Timeout(30-240). Click Confirm to accept the change. Auto Refuse Timeout Auto refuse timeout defines a specific period of time within which the video conferencing system will stop ringing if the call is not answered.
Configuring Call Preferences Select the desired value from the pull-down list of Auto Refuse Timeout (30-240). Click Confirm to accept the change. SIP IP Call by Proxy If the account of far site is an URI address (Username@Server), near site can use SIP IP call or SIP account to connect to the far site.
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Administrator’s Guide for Yealink VC800 Video Conferencing System To configure the SIP IP call by proxy via web user interface: Click on Setting->Call Features. Select the desired value from the pull-down list of SIP IP Call by Proxy. Click Confirm to accept the change.
Configuring System Settings Configuring System Settings This chapter provides information for making configuration changes for the system, such as language, time and date, backlight of the CP960 conference phone, vido&audio settings and camera settings: Topics include: General Settings Audio Settings ...
Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method or unmute the speaker. Presentation: press to start or stop presentation. Default: Input To configure a custom key type via web user interface: Click on Setting->Remote Control.
Configuring System Settings To configure the site name via web user interface: Click on Setting->General. Edit the site name in the Site Name field. Click Confirm to accept the change. The display device will display the changed site name. To configure the site name via the remote control: Select More->Setting->Basic->Site Name.
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Administrator’s Guide for Yealink VC800 Video Conferencing System The backlight parameter on CP960 conference phone is described below: Parameter Description Configuration Method Configures the backlight time of the Web User Interface CP960 conference phone. Backlight Time CP960 conference phone Default: Always On To configure the backlight time of the CP960 conference phone via web user interface: Click on Setting->General.
Configuring System Settings Language The default language of the display device and the CP960 conference phone is English, and you can change it via the remote control. The CP960 conference phone will detect and use the same language as the display device. The default language of the web user interface is English.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select Save, and then press to accept the change. Date & Time Time and date are displayed on the idle screen of the display device and the CP960 conference phone. Time and date are synced automatically from the NTP server by default. The default NTP server is cn.pool.ntp.org.
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Configuring System Settings Configuration Parameter Description Method Configures the interval (in minutes) for the system to Synchronism synchronize time and date with Web User Interface (15~86400s) NTP server. Default: 1000. Configures the Daylight Saving Time (DST) type. The available types for the system are: Disabled-not use DST.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Configuration Parameter Description Method of the Daylight Saving Time is set to Enabled. When the DST calculation method is set to By Date. Configures the time to end DST. Web User Interface...
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Configuring System Settings Configuration Parameter Description Method Default: Hour 24 Configures the date format. WWW MMM DD DD-MMM-YY YYYY-MM-DD Remote Control DD/MM/YYYY Date Format/Date Web User Interface MM/DD/YY DD MMM YYYY WWW DD MMM ...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Enter the end time in the End Date field. Mark the DST By Week radio box in the Fixed Type field. Select the desired values from the pull-down lists of DST Start Month, DST Start Day of Week, DST Start Day of Week Last in Month, DST Stop Month, DST Stop Day of Week and DST Stop Day of Week Last in Month.
Configuring System Settings Click Confirm to accept the change. To configure the time and date manually via web user interface: Click on Setting->Date& Time. Select Manual Time from the pull-down list of Time Type. Enter the current date in the Date field. Enter the current time in the Time field.
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Administrator’s Guide for Yealink VC800 Video Conferencing System The automatic sleep time is described below: Parameter Description Configuration Method Configures the inactive time (in minutes) before the system enter sleep mode. Default: 10 Min Remote Control Automatic Sleep Note: During setup wizard, the...
Configuring System Settings Hiding IP Address The status bar of the display device displays IP address. You can choose to hide IP address on the status bar. The hide IP address parameter is described below: Parameter Description Configuration Method Enables or disables the system to hide IP address on the status bar.
Administrator’s Guide for Yealink VC800 Video Conferencing System To hide heading time via web user interface: Click on Setting->General. Select the desired value from the pull-down list of Hide Heading Time. Click Confirm to accept the change. Note This feature will not affect the time displayed on the status bar of CP960 conference phone.
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Configuring System Settings Parameter Description Configuration Method Default: Hide with UI Enables or disables the system to hide mute icon ( ) during a call. Disabled- the system does not display mute icon during a call. Hide with UI- the system ...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Enabled- the system displays recording icon during a call. Default: Disabled Enables or disables the system to hide site name icon during a call. Disabled- the system does not ...
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Configuring System Settings Parameter Description Configuration Method Enabled- the system displays encrypt icon during a call. Default: Disabled Enables or disables the system to hide output mute icon (output volume is set to 0: ) during a call. Disabled- the system does not ...
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired values from the pull-down lists of Time Icon, Mute Icon, Camera Icon, Recording Icon, Sitename Icon, Hold Icon, Encrypt Icon, OutPut Mute Icon, and SecondScreen Icon. Click Confirm to accept the change.
Configuring System Settings Enter the desired time in the ReLogOffTime (1-1000min) field. Click Confirm to accept the change. Key Tone You can enable the key tone feature for the system to make a keyboard click sound effect (key tone) when pressing a key on the remote control. If you disable this feature or system ringer , the system will not play a key tone when you press the key on the remote volume is adjusted to 0...
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of Key Tone. Click Confirm to accept the change. To configure the key tone via the remote control: Select More->Setting->Basic. Mark the radio box in the Key Tone field.
Configuring System Settings To adjust the display order of the enabled input methods, select the desired list, and click Click Confirm to accept the change. To change keyboard input method via the remote control: In the editing field, select , and then press The display device appears the on-screen keyboard.
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Administrator’s Guide for Yealink VC800 Video Conferencing System removed from the VC800, the VC800 will select the next highest priority device. You can also specify the desired audio output device via the remote control or the web user interface. The audio output device parameter is described below:...
Configuring System Settings Select the desired value from the pull-down list of Audio Output. Click Confirm to accept the change. To configure the audio output device via the remote control: Select More->Setting->Video & Audio->Audio Settings. Select the desired value from the pull-down list of Audio Output. Select Save, and then press to accept the change.
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Administrator’s Guide for Yealink VC800 Video Conferencing System The priority of audio input device is: By default, the VC800 automatically selects the audio input devices with the highest priority. If you select “VCS Phone + Wireless Micpod” option, the VC800 will use CP960 conference phone and CPW90 expansion mic to pick up audio at the same time.
Configuring System Settings Select the desired value from the pull-down list of Audio Input. Click Confirm to accept the change. To configure the audio input device via the remote control: Select More->Setting->Video & Audio->Audio Settings. Select the desired value from the pull-down list of Audio Input. Select Save, and then press to accept the change.
The Yealink video conferencing system supports the standard H.239 protocol and BFCP (Binary Floor Control Protocol). H.239 protocol is used when sharing content with the far site in H.323 calls.
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SIP IP call, the default value is Enabled. For SIP account, the default value is Disabled. Note: You cannot configure it for the Yealink/StarLeaf Cloud platform. To configure H.239 dual-stream protocol for StarLeaf Cloud platform via web user interface: Click on Account->VC Platform.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of H.239. Click Confirm to accept the change. To configure H.239 dual-stream protocol for H.323 call via web user interface: Click on Account->H.323. Select the desired value from the pull-down list of H.239.
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Configuring System Settings Click Confirm to accept the change. To configure BFCP dual-stream protocol for Zoom/Pexip/BlueJeans/Mind/Custom platform via web user interface: Click on Account->VC Platform. Select Zoom/Pexip/BlueJeans/Mind/Custom from the pull-down list of Platform Type. Select the desired value from the pull-down list of BFCP. Click Confirm to accept the change.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of BFCP. Click Confirm to accept the change. To configure BFCP dual-stream protocol for SIP IP call via web user interface: Click on Account->SIP IP Call.
Configuring System Settings Mix Sending Content sharing allows users to share content with other conference participants during a call. When a PC is connected to the VCH50 video conferencing hub, the display device can display both the camera video and the shared content. The content sharing feature is very useful in the conference scenario in which content sharing is needed (e.g., a slide or a flash).
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Administrator’s Guide for Yealink VC800 Video Conferencing System Camera settings parameters are described below. Parameter Description Configuration Method Configures the value of camera exposure compensation. 1 to 12 Remote Control Exposure compensation is used to Exposure compensate the camera effectively...
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Configuring System Settings Parameter Description Configuration Method blue gain. Default: ATW Configures the red gain of the camera. Valid Values: 0-100 Remote Control Red Gain Default: 50 Web User Interface Note: You can set this parameter only when the white balance mode is configured to Manual.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method camera. Web User Interface Valid Values: 0-100 Default: 50 Configures the contrast of the camera. Remote Control Contrast Valid Values: 0-100 Web User Interface Default: 49 Specifies the noise reduction (2D) mode.
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Configuring System Settings Parameter Description Configuration Method left and right navigation keys on the remote control. In this case, you can set the camera pan direction to Reversed. Reset the camera settings to factory defaults. Web User Interface Reset Camera Note: The camera presets will also be cleared.
Administrator’s Guide for Yealink VC800 Video Conferencing System To configure camera settings via the remote control: Select More->Setting ->Camera Setting. Configure the camera settings. Select Save, and then press to accept the change. Far-end Camera Control Local video is displayed on the display device of the far site during a call. For the best view, you can enable the Far Control of Near Camera feature to allow the far site to control the focus and angle of the local camera.
Camera Control Protocol VC800 video conferencing system supports camera control protocols: FECC (Far End Camera Control). You can enable the FECC protocol for SIP call or H.323 call. If far site wants to control the local camera, both the far site and near site should enable the camera control protocol simultaneously.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Default: Enabled Enables or disables the FECC (SIP) protocol for far site to control near camera. You can configure it for the Zoom/Pexip/BlueJeans/Mind/Custom platform, SIP account or SIP IP call separately.
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Configuring System Settings To configure FECC(H.323) camera control protocol for H.323 calls via web user interface: Click on Account->H.323. Select the desired value from the pull-down list of FECC(H.323). Click Confirm to accept the change. To configure FECC(SIP) camera control protocol for Zoom/Pexip/BlueJeans/Mind/Custom platform via web user interface: Click on Account->VC Platform.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of FECC(SIP). Click Confirm to accept the change. To configure FECC(SIP) camera control protocol for SIP calls via web user interface: Click on Account->SIP Account.
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Configuring System Settings Select the desired value from the pull-down list of FECC(SIP). Click Confirm to accept the change. To configure FECC(SIP) c camera control protocol for SIP IP call via web user interface: Click on Account->SIP IP Call. Select the desired value from the pull-down list of FECC(SIP). Click Confirm to accept the change.
VC800 video conferencing system supports output resolution adjustment. You can adjust output resolution of primary/secondary display device respectively. Make sure the display device has connected to the VC800 codec before configuration. The output resolution parameters on the system are described below.
Configuring System Settings Select the desired value from the pull-down list of Display2. Click Confirm to accept the change. USB Configuration If you have high requirement for data security, you can disable the USB feature. If you disable the USB feature, you cannot view the videos and screenshots stored in the USB flash driver via the remote control, and cannot record video or capture screenshots via the remote control .
Click Confirm to reboot the system immediately. Video Recording Before recording video, make sure a USB flash driver is connected to VC800 codec, VCH50 video conferencing hub or CP960 conference phone and the USB feature is enabled. For more information, please refer to USB Configuration on page 199.
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Configuring System Settings Parameter Description Configuration Method available only when the recording feature is enabled. To configure video recording via web user interface: Click on Setting->Video & Audio. Select the desired value from the pull-down list of Recording. Select the desired value from the pull-down list of Auto Recording. Click Confirm to accept the change.
You can capture the screenshot from the camera via the remote control, CP960 conference phone or web user interface. Make sure a USB flash driver is connected to VC800 codec, VCH50 video conferencing hub or CP960 conference phone and the USB feature is enabled. For more...
Configuring System Settings To capture screenshots via the CP960 conference phone when the system is during a call: -> Tones When automatically answering an incoming call, the system will play a warning tone. You can customize tones or select specialized tone sets (vary from country to country) to indicate different conditions of the system.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Sweden Russia United States Configured tones can be heard on the system for the following conditions: Condition Description Ring Back Ring-back tone Busy When the callee is busy Call Waiting...
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Configuring System Settings Parameter Description Configuration Method before tones (e.g., !250/200, 0/1000, 200+300/500, 600+700+800+1000/2000). Default: Blank Note: It only works if the parameter “Select Country” is set to Custom. Customizes the busy tone for the system. For more information on how to customize the tone, refer to the Web User Interface Busy...
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Administrator’s Guide for Yealink VC800 Video Conferencing System If you select Custom, you can customize the tone for indicating each condition of the system. Click Confirm to accept the change.
contacts (you can configure conference contacts only when multipoint license is imported to the VC800 system). A conference contact consists of one or more local contacts. You can establish a conference call quickly by calling conference contacts. You can import or export local contact list to different systems to share the local directory.
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Administrator’s Guide for Yealink VC800 Video Conferencing System The following sections give you detailed steps on how to manage the local directory. To add local contacts via web user interface: Click on Directory->Local Directory. Select Local from the pull-down list of New Contact.
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System Management If multiple numbers are stored for the selected contacts, the system will select number 1 by default. Click Confirm to accept the change. To edit contacts via web user interface: Click on Directory->Local Directory. Hover your cursor over the local contact you want to edit. Click in the pop-up detail box.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Click Browse to locate a local contact list file (file format must be *.xml) from your local system. Click Confirm to import the local contact list. The web user interface prompts "Contacts imported successfully!".
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System Management (Optional.) Check the The first line as the title checkbox. It will prevent importing the title of the local contact information which is located in the first line of the CSV file. (Optional.) Check the Delete Old Contacts checkbox. It will delete all existing local contacts while importing the contact list.
LDAP LDAP (Lightweight Directory Access Protocol) is an application protocol for accessing and maintaining information services for the distributed directory over an IP network. Yealink VC800 system is configurable to interface with a enterprise directory server that supports LDAP version 2 or 3.
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System Management LDAP Attributes The following table lists the most common attributes used to configure the LDAP lookup on the system: Abbreviation Name Description givenName First name LDAP attribute is made up from given commonName name joined to surname. surname Last name or family name distinguishedName Unique identifier for each entry...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method LDAP TLS Start—TLS/SSL connection between LDAP server and the system (port 389 is used by default). LDAPs—TLS/SSL connection between LDAP server and the system (port 636 is used by default).
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System Management Parameter Description Configuration Method should be separated by spaces. Example: cn sn Configures the number attributes of each record to be returned by the LDAP server. LDAP Number Web User Interface Note: multiple numbers attributes Attributes should be separated by spaces. Example: telephoneNumber mobile Configures the display name of the contact record displayed on the LCD...
Click Confirm to accept the change. Call History The VC800 video conferencing system maintains call history lists of All Calls, Missed Calls, Placed Calls and Received Calls. The system supports up to 100 history entries, including local history entries and Cloud history entries.
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System Management The web user interface displays all call history. Click All Calls, select the desired call history list. To place a call from the call history list via web user interface: Click on Directory->History. The web user interface displays all call history. Hover your cursor over the entry you want to call.
Cloud contacts and YMS contacts appear in the search source list only when you log into the Yealink VC Cloud Management Service or register a YMS account. To match the desired list, you need to enable the search source list first. If you want to match the LADP list, make sure LDAP is already configured.
License Device Type License If the VC800 is a demo machine, namely it is used by agents to demonstrate system functions to the customers. The display device will prompt “DEMO ONLY, NOT FOR RESELL”. A DEMO machine supports 24 ways multipoint calls (an original caller and 24 other sites). You can change the VC800 from a demo machine to be a normal machine by importing a device type license.
The device type will change from “Demo Machine” to “Normal Machine”. Multipoint License You can use your VC800 system to participate in multipoint conferences. Multipoint calls require a multipoint license. Multipoint license is configurable via web user interface only. Maximum connections of the multipoint licenses are described as below.
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Parameter Description Configuration Method Import a multipoint license. Web User Interface Load License File Indicates whether a multipoint license has been imported to the VC800 system or not. Active Web User Interface Multipoint Status Inactive (without a multipoint ...
API commands can be sent to video conferencing system through TCP protocol. The control system needs to know the IP address and port of the Yealink video conferencing system. For security, you can configure an authentication password for TCP connection.
You can use the API with a serial connection to control Yealink video conferencing system. The USB port on the Yealink video conferencing system can be connected to the serial port on the control system through a USB to RS-232 cable.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Note: It must be the same rate for both devices. Configures the data bits. Available data bits are: Web User Interface Data Bits Default: 8 Note: It must be the same data bits for both devices.
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Click Confirm to accept the change. When you successfully deploy environment and configure the third-party control system, the Yealink video conferencing systems and the control devices, you can remotely manage certain features of your video conferencing system via the control device.
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Administrator’s Guide for Yealink VC800 Video Conferencing System...
Configuring Security Features Configuring Security Features This chapter provides information for making configuration changes for the following security-related features: User Mode Administrator Password Web Server Type Transport Layer Security Secure Real-Time Transport Protocol H.235 Attack Defense in Public Network ...
Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Note: It can only be configured when the user mode is enabled. The system supports ASCII characters 32-126(0x20-0x7E) in passwords. You can leave the password blank. To configure user mode via web user interface: Click on Security->Security.
Configuring Security Features Parameter Description Configuration Method password is “0000”. Configures a new administrator password. Remote Control New Password Note: You can leave the password Web User Interface blank. Enters the new configured administrator password. Remote Control Confirm Password Note: The entered password must Web User Interface be the same as the one configured by the parameter “New Password”.
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Administrator’s Guide for Yealink VC800 Video Conferencing System that encrypts and decrypts user page requests as well as the pages returned by the web server. Both the HTTP and HTTPS port numbers are configurable. Web server type parameters on the system are described below:...
Configuring Security Features Enter the desired HTTPS port in the HTTPS Port field. Click Confirm to accept the change. To configure web server type via the remote control: Select More->Setting->Advanced (default password: 0000) ->Advanced Network. Select the desired value from the pull-down list of Web Server Type. Select Save, and then press to accept the change.
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(based on the MAC address) and issued by the Yealink Certificate Authority (CA). A generic server certificate: It is installed by default and is issued by the Yealink Certificate Authority (CA). Only if no unique certificate exists, the system may send a generic certificate for authentication.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method TLS—provides secure communication for SIP signaling. DNS-NAPTR—performs the DNS NAPTR and SRV queries for the service type and port if no server port is given. Default: For Zoom/Pexip/BlueJeans/Mind/Custom platform, the default value is TCP.
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Configuring Security Features Parameter Description Configuration Method system will reboot to make the change take effect. Upload the custom CA certificate to the system. Upload Trusted Note: A maximum of 10 CA certificates can Web User Interface Certificate be uploaded to the system. The certificate File you want to upload must be in *.pem, *.crt, *.cer or *.der format.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of CA Certificates. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot.
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Configuring Security Features Select TLS from the pull-down list of the Transport. Click Confirm to accept the change. To configure TLS for the SIP account via web user interface: Click on Account->SIP Account. Select TLS from the pull-down list of the Transport. Click Confirm to accept the change.
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Administrator’s Guide for Yealink VC800 Video Conferencing System To upload a CA certificate via web user interface: Click on Security->Trusted Certs. Click Browse to locate the certificate (*.pem,*.crt, *.cer or *.der) from your local system. Click Upload to upload the certificate.
Configuring Security Features To upload a device certificate via web user interface: Click on Security->Server Certs. Click Browse to locate the certificate (*.pem or *.cer) from your local system. Click Upload to upload the certificate. Secure Real-Time Transport Protocol During a confidential call, you can configure Secure Real-Time Transport Protocol (SRTP) to encrypt RTP streams to avoid interception and eavesdropping.
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Administrator’s Guide for Yealink VC800 Video Conferencing System a=fmtp:101 0-15 a=rtpmap:101 telephone-event/8000 a=ptime:20 a=sendrecv The callee receives the INVITE message with the RTP encryption algorithm, and then answers the call by responding with a 200 OK message which carries the negotiated RTP encryption algorithm.
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Configuring Security Features Fail to establish call RTP Call RTP Call Disabled When SRTP is enabled on both systems, RTP streams will be encrypted, and the lock icon appears on the display device of each system after successful negotiation. Note Cloud platform If SRTP is enabled for the or SIP account, you should also configure the transport...
Click Confirm to accept the change. H.235 Yealink VC800 video conferencing systems support H.235 128-bit AES algorithm using the Diffie-Hellman key exchange protocol in H.323 calls. To use H.235 feature for H.323 calls, the participants in the call must enable the H.235 feature simultaneously. When a site places a call...
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Configuring Security Features on the H.235 feature enabled system, the system negotiates the encryption algorithm with the destination system. The H.235 parameter on the system is described below: Parameter Description Configuration Method Specifies the H.235 type. You can configure it for the StarLeaf Cloud platform or H.323 call separately.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of H.235. Click Confirm to accept the change. To configure H.235 for H.323 via web user interface: Click on Account->H.323 Select the desired value from the pull-down list of H.235.
Configuring Security Features Attack Defense in Public Network VoIP phones often suffer from network attacks in public network, which results in communication failure. To ensure the safety of the enterprise VoIP phone, you can configure abnormal call answering feature for handling abnormal calls using the SIP protocol. For abnormal calls using the H.323 protocol, you can configure safe mode call feature to handle them.
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired value from the pull-down list of Abnormal Call Answering. Click Confirm to accept the change. Safe Mode Call You can configure safe mode call feature to handle abnormal H.323 calls.
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Configuring Security Features Select the desired value from the pull-down list of Safe Mode Call. Click Confirm to accept the change.
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Administrator’s Guide for Yealink VC800 Video Conferencing System...
You can download the latest firmware version from the Yealink website. To upgrade VC800 firmware via web user interface: Click on Setting->Upgrade. In the Upgrade Firmware field, click Browse to locate the VC800 firmware from your local system. Click Upgrade to upgrade the firmware.
Don’t close or refresh the web page when upgrading the firmware via web user interface. Importing/Exporting Configuration We may need you to provide the system configurations for the Yealink field application engineers to help analyze problems. You can import configurations to your system to configure your system quickly.
System Maintenance Click Export. Click Confirm to export the configurations. To import the system configurations via web user interface: Click on Setting->Configuration. Click Browse to locate a configuration file from your local system. Click Import to import the configuration file. Resetting to Factory Reset the system to factory configurations after you have tried all appropriate troubleshooting suggestions but still have not solved your problems.
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It is not possible to undo a factory reset. But you can export the configuration first, and then you can re-import the configuration to recovery the system after the reset. You can reset the system via the reset key on the VC800 codec, remote control or web user interface.
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System Maintenance To reset the system via the rest key on the VC800 codec: Using tiny objects (for example, the paper clip) to press and hold the reset button for 15 seconds until the screen turns black. Do not power off the system during the factory restore process. The system reverts to the...
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Administrator’s Guide for Yealink VC800 Video Conferencing System...
Viewing Log Files The log files are Yealink specific debug files which may be requested by the Yealink support organization if you need technical support. The current log files are time stamped event log files. You can export the log files to a syslog server or the local system. The administrator can specify the location where the log will be exported to and the severity level of the log.
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Administrator’s Guide for Yealink VC800 Video Conferencing System Parameter Description Configuration Method Default: Local Specify the server address where the log will be exported. Web User Interface Server Name Note: It only works if the parameter “Export System Log” is set to Server.
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Troubleshooting Mark the Local radio box In the Export System Log field. Click Export to open the file download window, and then save the file to your local system. The following figure shows a portion of a log file: To export a log file to a syslog server via web user interface: Click on Setting->Configuration.
Administrator’s Guide for Yealink VC800 Video Conferencing System Enter the IP address or domain name of the syslog server in the Server Name field. Click Confirm to reboot the system immediately. Capturing Packets The administrator can capture packets in three ways: capturing the packets via web user interface, remote control or using the Ethernet software.
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Troubleshooting Parameter Description Configuration Method SIP or H245 or H225—Capture SIP, H245 and H225 packets. RTP—Capture RTP packets. Default: Custom Customizes the packet filter string. Syntax: Protocol+Direction+Host(s)+ Value +Logical Operations+Other Expression Protocol: Values: ether, fddi, ip, arp, rarp, decnet, lat, sca, moprc, mopdl, tcp and udp.
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“Pcap Filter Type” is set to Custom. To export a PCAP trace via remote control: Before capturing packets, make sure a USB flash driver is connected to VC800 codec, VCH50 video conferencing hub or CP960 conference phone and the USB feature is enabled.
Troubleshooting Click Export to open the file download window, and then save the file to your local system. To capture packets using the Ethernet software: Connect the Internet ports of the system and the PC to the same HUB, and then use Sniffer, Ethereal or Wireshark software to capture the signal traffic.
Administrator’s Guide for Yealink VC800 Video Conferencing System Total Bandwidth: Uplink Bandwidth and Downlink Bandwidth. Video: Resolution, Codec, Bandwidth, Frame Rate, Jitter, Total Packet Lost, Packet Lost(%). Protocol used during a call. Device information of the far site.
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Troubleshooting Press to stop audio diagnostics. To diagnose the camera via the remote control: Select More->Setting-> Diagnose. Select Camera Diagnose, and then press Press navigation keys to adjust the camera position. Press to adjust the focus. If the camera can move and zoom normally, it means that the c amera works properly. Press to stop camera diagnose.
Yealink FAE. General Issues Why is the display device black? Check whether the display device is connected properly to the VC800 codec. Check whether the system is in sleep mode. Press any key on the CP960 conference phone ...
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Troubleshooting system and whether the connection between the system and NTP server is working properly. If you have configured the system to obtain the time and date manually, ensure that you have configured the time and date correctly. Check whether you hide the time. For more information, refer to Hiding Heading Time ...
Administrator’s Guide for Yealink VC800 Video Conferencing System Why doesn’t the status bar of the display device display IP address? Check whether the network is available. Check whether the LAN property is configured correctly. For more information on LAN ...
Troubleshooting information, refer to Far-end Camera Control on page 192. Ensure that you are controlling the remote camera. Press , and then select Other->Near/Far Camera during an active call and then select the remote video image. Ensure that the far site supports the same call protocol as the near site. For more ...
Check the screen layout to see whether the remote video image is shown in full size. Why can’t I view the menu? Check whether the Display1 port of VC800 codec is connected to the HDMI port on the display device.
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Troubleshooting situation, the contents will be sent to the negotiated media address. This may lead to failure. You can configure network address adapter to let the content to be sent to the actual public IP address. Network address adapter parameter is described below: Parameter Description Configuration Method...
Administrator’s Guide for Yealink VC800 Video Conferencing System Select the desired level from the pull-down list of Network Address Adapter. Click Confirm to accept the change. System Maintenance How to prevent monitor burn-in? Refer to your monitor’s documentation for specific recommendations and instructions. The following guidelines help prevent image burn-in: Ensure that static images are not displayed for long periods.
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Troubleshooting Configure some features need to take effect after a reboot You can reboot the system in the following ways: Select More->Setting->Advanced (default password: 0000) ->Reboot & Reset->Reboot, and then press Log into web user interface and click on Setting->Upgrade->Reboot, and then click ...
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Appendix Appendix Appendix A: Time Zones Time Zone Time Zone Name Samoa −11:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −10:00 French Polynesia −09:30 United States-Alaska Time −09:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −08:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain Time −07:00...
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Administrator’s Guide for Yealink VC800 Video Conferencing System Time Zone Time Zone Name Greenland Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco +01:00 Albania(Tirane) +01:00 Austria(Vienna) +01:00 Belgium(Brussels) +01:00 Caicos +01:00 Chad +01:00 Spain(Madrid) +01:00 Croatia(Zagreb)
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Appendix Time Zone Time Zone Name +03:00 Iraq(Baghdad) +03:00 Russia(Moscow) +03:30 Iran(Teheran) +04:00 Armenia(Yerevan) +04:00 Azerbaijan(Baku) +04:00 Georgia(Tbilisi) +04:00 Kazakhstan(Aktau) +04:00 Russia(Samara) +04:30 Afghanistan(Kabul) +05:00 Kazakhstan(Aqtobe) +05:00 Kyrgyzstan(Bishkek) +05:00 Pakistan(Islamabad) +05:00 Russia(Chelyabinsk) +05:30 India(Calcutta) +05:45 Nepal(Katmandu) +06:00 Kazakhstan(Astana, Almaty) +06:00 Russia(Novosibirsk, Omsk) +06:30 Myanmar(Naypyitaw)
Tonga(Nukualofa) +13:30 Chatham Islands +14:00 Kiribati Appendix B: Trusted Certificates Yealink video conferencing system trusts the following CAs by default: Symantec Class 3 Secure Server CA Class 1 Public Primary Certification Authority Deutsche Telekom AG Root CA 2 ...
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Note Yealink endeavors to maintain a built-in list of most common used CA Certificates. Due to memory constraints, we cannot ensure a complete set of certificates. If you are using a certificate from a commercial Certificate Authority not in the list above, you can send a request to your local distributor.
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Attack Defense in Public Network Audio Input Device Connecting the Audio Device Audio Codecs Connecting the VC800 Codec Audio Output Device Connecting the VC800 Video Conferencing System Auto Answer Auto Dialout Mute Content Sharing Automatic Sleep Time Custom Key Type...
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Administrator’s Guide for Yealink VC800 Video Conferencing System LLDP Logging into the BlueJeans Cloud Platform Far-end Camera Control Logging into the Mind Platform Firmware Logging into the StarLeaf Cloud Platform Logging into the Yealink VC Cloud Management Service Platform General Issues...
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Registering a Custom Account Using the API with a Serial Connection Registering a Pexip Account Registering a YMS Account Resetting to Factory VC800 Video conferencing system Introduction Restricting Reserved Ports Video & Audio Issues Ringback Timeout Video Call Frame Rate...
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