IBM Storwize V7000 Troubleshooting And Maintenance Manual page 6

Procedure: Collecting information for support .
SAN problem determination .
Fibre Channel link failures .
Servicing storage systems.
Chapter 6. Recovery procedures. . . . 53
Recover cluster procedure
When to run the recover cluster procedure .
Fix hardware errors. .
Removing cluster information for nodes with
error code 550 or error code 578 using the service
assistant . . . . .
Performing cluster recovery using the service
assistant . . . . .
What to check after running cluster recovery .
Backing up and restoring the cluster configuration
Backing up the cluster configuration using the
CLI . . . . . . .
Restoring the cluster configuration
Deleting backup configuration files using the CLI 61
Chapter 7. Event reporting . . . . . . 63
Understanding events . .
Viewing the event log .
Managing the event log .
Describing the fields in the event log .
Event notifications . . .
Power-on self-test . . .
Understanding the error codes .
Event codes . . . .
Error codes . . . .
Node error code overview .
Cluster code overview .
Error code range. . .
Node errors . . . .
Cluster recovery and states .
Chapter 8. Removing and replacing
parts . . . . . . . . . . . . . . . 85
Preparing to remove and replace parts .
Replacing a node canister.
Replacing an expansion canister
Replacing the SFP transceiver .
iv
Storwize V7000 Version 6.1.0: Troubleshooting, Recovery, and Maintenance Guide
. . 49
. . . . . . . . 50
. . . . . . . . 50
. . . . . . . . . 51
. . . . . . . . . 53
. . 53
. . . . . . . . . 54
. . . . . . . . . 54
. . . . . . . . . 55
. 56
56
. . . . . . . . . 57
. . . . . 59
. . . . . . . . . 63
. . . . . . . . . 63
. . . . . . . . 63
. . . . 64
. . . . . . . . . 64
. . . . . . . . . 65
. . . . . . . 65
. . . . . . . . . 65
. . . . . . . . . 68
. . . . . . . 75
. . . . . . . . . 75
. . . . . . . . . 76
. . . . . . . . . 76
. . . . . . . 83
. . . . 85
. . . . . . . . . 85
. . . . . . . 87
. . . . . . . 88
Replacing a power supply unit for a control
enclosure . . . . .
Replacing a power supply unit for an expansion
enclosure . . . . .
Replacing a battery in a power supply unit .
Releasing the cable retention bracket .
Replacing a 3.5" drive assembly or blank carrier
Replacing a 2.5" drive assembly or blank carrier
Replacing an enclosure end cap .
Replacing a SAS cable
4 4 Replacing a control enclosure chassis
4 4 Replacing an expansion enclosure chassis .
Replacing the support rails .
Storwize V7000 replaceable units .
Appendix. Accessibility . . . . . . . 113
Notices . . . . . . . . . . . . . . 115
Trademarks . . . .
Electronic emission notices .
Federal Communications Commission (FCC)
statement . . . .
Industry Canada compliance statement .
Avis de conformité à la réglementation
d'Industrie Canada
New Zealand compliance statement .
European Union EMC Directive conformance
statement . . . .
Germany compliance statement .
Japanese Voluntary Control Council for
Interference (VCCI) statement .
People's Republic of China Class A Electronic
Emission Statement .
International Electrotechnical Commission (IEC)
statement . . . .
United Kingdom telecommunications
requirements . .
Korean Class A Electronic Emission Statement
Taiwan Class A compliance statement .
European Contact Information.
Taiwan Contact Information
Index . . . . . . . . . . . . . . . 121
. . . . . . . . .
. . . . . . . . .
. .
. . . .
. . . . .
. . . . . . . . .
. . . .
. .
. . . . . . .
. . . . .
. . . . . . . . .
. . . . . . .
. . . . . . . . .
. .
. . . . . . . . .
. . .
. . . . . . . . .
. . . .
. . . . .
. . . . . . . .
. . . . . . . . .
. . . . . . . . .
. .
. . . . . .
. . . . . . .
. 90
. 93
. 96
. 98
100
102
. 103
. 103
. 104
. 107
. 109
. 110
. 117
. 117
. 117
. 117
. 118
. 118
. 118
. 118
. 119
. 119
. 119
. 119
119
. 120
. 120
. 120