Set Up Event Notifications; Set Up Inventory Reporting; Back Up Your Data - IBM Storwize V7000 Troubleshooting And Maintenance Manual

its internal disk and the data is lost. If both node canisters in a control enclosure are removed in quick
succession, you will have to run recovery actions, which might include restoring your volume data from
a backup.

Set up event notifications

Configure your system to send notifications when a new event is reported.
Correct any issues reported by your system as soon as possible. To avoid monitoring for new events
using the management GUI, configure your system to send notifications when a new event is reported.
Select the type of event that you want to be notified about. For example, restrict notifications to just
events that require immediate action. Several event notification mechanisms exist:
v Email. An event notification can be sent to one or more email addresses. This mechanism notifies
individuals of problems. Individuals can receive notifications wherever they have email access which
includes mobile devices.
v Simple Network Management Protocol (SNMP). An SNMP trap report can be sent to a data-center
management system, such as IBM Systems Director, that consolidates SNMP reports from multiple
systems. Using this mechanism, you can monitor your data center from a single workstation.
v Syslog. A syslog report can be sent to a data-center management system that consolidates syslog
reports from multiple systems. Using this mechanism, you can monitor your data center from a single
workstation.
If your system is within warranty, or you have a hardware maintenance agreement, configure your
system to send email reports to IBM if an issue that requires hardware replacement is detected. This
mechanism is called a Call Home email. When this email is received, IBM automatically opens a problem
report, and if appropriate, contacts you to verify if replacement parts are required.
If you set up Call Home to IBM, ensure that the contact details that you configure are correct and kept
up to date as personnel change.

Set up inventory reporting

Inventory reporting is an extension to the Call Home email.
Rather than reporting a problem, an email is sent to IBM that describes your system hardware and
critical configuration information. Object names and other information, such as IP addresses, are not sent.
The inventory email is sent on a regular basis. Based on the information that is received, IBM can inform
you if the hardware or software that you are using requires an upgrade because of a known issue.

Back up your data

Back up your system configuration data and volume data.
Your system backs up your configuration data to a file every day. This data is replicated on each node in
the system. Download this file regularly to your management workstation to protect the data. This file
must be used if there is a serious failure that requires you to restore your system configuration. It is
important to back up this file after modifying your system configuration.
Your volume data is susceptible to failures in your host application or your Storwize V7000 system.
Follow a backup and archive policy that is appropriate to the data that you have for storing the volume
data on a different system.
18
Storwize V7000 Version 6.1.0: Troubleshooting, Recovery, and Maintenance Guide