Related Manuals for Whirlpool CHW9050
Summary of Contents for Whirlpool CHW9050
- Page 1 CONSUMER SERVICES TECHNICAL CL-18 EDUCATION GROUP PRESENTS Whirlpool Commercial HE Front Loading Washers Models CHW9050 & CHW9060 Service Manual Service Manual Part No. Part No. W10602873...
- Page 2 This Whirlpool Service Manual, (Part No. W10602873), provides the Commercial Laundry Service Professional with information on the installation, operation, and service of the single load Whirlpool Commercial HE Front Loading Washers. For specific information on the model being serviced, refer to the “Installation Instructions,”...
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Page 3: Table Of Contents
TABLE OF CONTENTS Page View entire service video ....................vi Document links ......................... vi Installation Instructions....................vi Tech Sheet ........................vi GENERAL ..........................1-1 Model & serial number designators .................. 1-2 Model & serial number label and tech sheet location ............1-3 Specifications ........................ - Page 4 TABLE OF CONTENTS - CONTINUED Page Door lock / latch assembly ....................4-16 Door hook ......................... 4-18 Door and hinge assembly ....................4-18 Door parts and disassembly ..................... 4-19 Lower service panel ......................4-21 Drain pump ........................4-22 Drain pump motor ......................4-24 Tub-to-pump hose ......................
- Page 5 TABLE OF CONTENTS - CONTINUED Page COMPONENT TESTING ......................5-1 Inlet valve solenoids ......................5-1 Pressure switch ........................ 5-2 RFI line filter ........................5-3 RFI line filter polarity test ....................5-4 Door lock assembly ......................5-5 Drain pump motor ......................5-6 Temperature sensor ......................
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Page 6: Document Links
Navigating away from this page will require INTERACTIVE SERVICE MANUAL INSTRUCTIONS watching the Equipment & Safety section again. Click the mouse on any topic in the table of contents to go directly to that section. Click the mouse on any link that says (See page ?-?) to go directly to the page referenced. Click the mouse on any button in the links section to open the attached document. -
Page 7: General
GENERAL WASHER SAFETY IMPORTANT Electrostatic Discharge (ESD) Sensitive Electronics ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new control assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress. -
Page 8: Model & Serial Number Designators
SERIAL NUMBER SERIAL NUMBER 16 02287 MANUFACTURING SITE C = CLYDE, OH (WASHERS) M = MARION, OH (DRYERS) HL=WHIRLPOOL MEXICO YEAR OF MANUFACTURE U=2007,W=2008, Y=2009, 0=2010, 1=2011, 2=2012 3 =2013 ,4=2014, 5=2015, 6=2016, 7=2017, 8=2018 WEEK OF MANUFACTURE PRODUCT SEQUENCE NUMBER... -
Page 9: Model & Serial Number Label And Tech Sheet Location
MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATION Location of Model & Serial Number Label Location of Tech Sheet Parts List Wiring Diagram... -
Page 10: Specifications
SPECIFICATIONS SPECIFICATIONS SPECIFICATIONS Model Number CHW9050AW0 CHW9060AW0 Whirlpool Commercial Front Load HE Washer Model Description Color White / Black Accents Capacity 3.1ft Fabric Settings Cottons/Whites, Perm Press, Colors/Delicates emperature Settings Hot, Warm, Cold Pedestal Equipped Suds Sensor Sensors NTC/Water Temperature (Thermistor) -
Page 11: Warranty
WARRANTY ® ® ® 07/14 ®... - Page 12 ---- NOTES ----...
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Page 13: Installation Requirements
INSTALLATION REQUIREMENTS For complete installation instructions, Parts supplied: see the Document links page. TOOLS AND PARTS Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here. Tools needed to connect the water inlet hoses: A. -
Page 14: Alternate Parts
ALTERNATE PARTS LOCATION REQUIREMENTS To purchase any of the items listed here, call the toll-free number in the “Assistance or Service” section. If there is a (an) Purchase item Overhead sewer Sump pump system (If not already available) Electrical Shock Hazard Floor drain Siphon break, Part Plug into a grounded 3 prong outlet. -
Page 15: Installation Clearances
A floor drain should be provided under a • A sturdy and solid floor to support the Location Requirements washer with a total weight (water and load) bulkhead. Prefabricated bulkheads with tact the of 400 lbs (180 kg). Selecting the proper location for your washer improves electrical outlets, water inlet lines, and drain performance and minimizes noise and possible washer “walk.”... -
Page 16: Drain System
A floor drain should be provided under the bulkhead. Floor drain system (view D) Prefabricated bulkheads with electrical outlets, water inlet The floor drain system requires a siphon break that may be lines, and drain facilities should be used only where local purchased separately. -
Page 17: Electrical Requirements
ELECTRICAL REQUIREMENTS • Do not ground to a gas pipe. • Check with a qualified electrician if not sure that the washer is properly grounded. • Do not have a fuse in the neutral or ground circuit. Electrical Shock Hazard Plug into a grounded 3 prong outlet. -
Page 18: Shipping Bolts - Remove
SHIPPING BOLTS - SHIPPING BOLTS - REMOVE REINSTALL WARNING Excessive Weight Hazard Use two or more people to move and install washer. Electrical Shock Hazard Failure to do so can result in back or Disconnect power before servicing. other injury. Replace all parts and panels before operating. -
Page 19: Basic Operation
BaSiC OPeraTiOn OF “W” Serie BASIC OPERATION COMMerCiaL FrOnT LOaDinG WaSHer SET UP INSTRUCTIONS SeT uP inSTruCTiOnS This washer can hold up to an 18 lb (8.2 kg) DEBIT CARD READY: This washer is debit load of laundry. card ‘cable’ ready. It will accept a variety of debit systems, but does not come with a debit DEBIT CARD READY: This appliance is debit This washer can hold up to an 18 lb (8.2 kg) -
Page 20: General User Information
GENERAL USER INFORMATION SCROLLING ‘OUT OF ORDER’ SHOWING IN DISPLAY, FOLLOWED BY A FAILURE CODE Electrical Shock Hazard This condition indicates the washer is Disconnect power before servicing. inoperative. Replace all parts and panels before operating. ‘0 MINUTES’ SHOWING IN DISPLAY Failure to do so can result in death or This indicates the cycle is complete and the electrical shock. -
Page 21: Door Lock
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY Door Lock BASIC OPERATION OF COMMERCIAL CHW8990 FRONT LOAD WASHER The door will be locked when the cycle starts. The door will remain locked until the end of a cycle or approximately 2 minutes after a For additional information, see power interruption. -
Page 22: Converting From Coin Slide Operation To Coin Drop Operation
CONVERTING FROM COIN SLIDE OPERATION TO COIN DROP OPERATION 6. Reconnect power to washer. (note: In this manual, XX stands for an unknown value) The display should be reading the “6 XX” code. Advance to the “d. XX” code by pressing the WARM button. -
Page 23: Control Set-Up Procedures
9. If no other values are needed to be 9060 Models: If the vend price is set to zero it changed, it is time to connect the coin drop is possible to enter the set-up and diagnostics sensor wire harness. The wire harness by using the key dance. -
Page 24: How To Use The Buttons To Program Controls
HOW TO USE THE BUTTONS START OPERATING SET-UP TO PROGRAM CONTROLS 1. The HOT button is used to adjust the values Before proceeding, it is worth noting that, associated with set-up codes. Pressing the despite all of the options available, an button will change the value by increments. - Page 25 CODE CODE EXPLANATION EXPLANATION CODE CODE EXPLANATION EXPLANATION 6 01 REGULAR CYCLE PRICE (Factory Default) REGULAR CYCLE PRICE (Factory Default) C. 20 VALUE OF COIN 2 VALUE OF COIN 2 6 01 C. 20 6 01 When the d.xx is set to d.CS, this 6 xx value This represents the value of coin 2 in number 6 01 When the d.xx is set to d.CS, this 6 xx value...
- Page 26 CODE EXPLANATION PREWASH LENGTH A1. 00 A1. 00 This is the number of minutes of PREWASH. Choose 0 to disable the prewash or select between 2 and 7 minutes by pressing the HOT button. Press the WARM button once to advance to next code.
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Page 27: Component Access
COMPONENT LOCATIONS This section shows how to service each component within the Whirlpool Commercial Front This section shows how to service each component within the Whirlpool Commercial HE Front Loading Washers Model 8990. The components and their locations are shown below. -
Page 28: Chemical Dispenser Drawer And Parts
CHEMICAL DISPENSER FACIA AND CONTROL DRAWER AND PARTS PANEL COVER 1. To remove the chemical dispenser drawer, pull the drawer out as far as it will go. 2. Press the release tab down in the top left back corner with a flat blade screwdriver. Electrical Shock Hazard Disconnect power before servicing. -
Page 29: Washer Top - Open
WASHER TOP - OPEN 6. Pull the control panel cover, facia and display lens off the washer. 7. Depress the clips at the edges of the display lens on the back side of the control panel cover. Remove the snap-in lens from the front of the control panel cover. -
Page 30: Control Panel
CONTROL PANEL 5. Lift the control panel up to release the 2 tabs from the top edge of the washer. 2 Tabs Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. -
Page 31: User Interface Control (Uic)
USER INTERFACE CONTROL (UIC) 7. Squeeze the 2 tabs at the left end of the board together and lift the board up off the squeeze tabs. To remove the board, slide it out of the Rast connector mounting bracket . 2 - 5/16”... -
Page 32: Keypad Assembly
1. Unplug washer or disconnect power. NOTE: Keypad assemblies may look 2. Turn off the water supply to the washer. similar across Whirlpool product lines, but the hardware may be different and not interchangeable. 3. Remove the control panel (See page 4-4). -
Page 33: Control Panel Bracket
CONTROL PANEL BRACkET 5. Disconnect the transformer primary wire harness connector from near the CCU. 6. Push the free end of wires from the control panel through the hole in the control panel bracket and remove the bracket. Electrical Shock Hazard Disconnect power before servicing. -
Page 34: Central Control Unit (Ccu)
CENTRAL CONTROL UNIT (CCU) 6. Lift the locking tab securing the CCU to the washer with a small flat blade screwdriver. CCU Locking tab Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. -
Page 35: Ccu Connections
CCu COnneCTiOnS CCU CONNECTIONS CCU CONNECTIONS DS2 - Door Switch Make sure connectors are firmly seated 2 BU Wires onto the circuit board edge, and that the Blue Stripe Pr6 - Pressure Switch 6 BU Wires locks are properly engaged. user interface Seriel Port Software... -
Page 36: Water Inlet Valves
WATER INLET VALVES Locking Tab Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Inlet Hoses & Clamps 1. Unplug washer or disconnect power. 2. -
Page 37: Pressure Switch
PRESSURE SWITCH 5. Rotate the pressure switch 45 degrees and pull the rectangular tab out of the slot in the top of the washer side panel. Pressure Electrical Shock Hazard Switch Disconnect power before servicing. Replace all parts and panels before operating. -
Page 38: Rfi Line Filter
RFI LINE FILTER T-20 Screw Electrical Shock Hazard Disconnect power before servicing. 4 Tabs In Slots Replace all parts and panels before operating. RFI Line Filter Failure to do so can result in death or electrical shock. 7. Press The locking tab and remove the connector for the pink wires. -
Page 39: Power Supply Cord
POWER SUPPLY CORD Ground Wire Screw Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. 2 Wire Failure to do so can result in death or Connectors electrical shock. 7. Remove the one 1/4” hex head screw 1. -
Page 40: Chemical Dispenser Assembly
CHEMICAL DISPENSER ASSEMBLY 7. Slide the chemical dispenser toward the back of the washer to release the tab securing it to the left side panel. 8. Remove the clamp securing the dispenser outlet hose to the bottom left front corner of Electrical Shock Hazard the chemical dispenser and remove hose. -
Page 41: Uic Transformer
UIC TRANSFORMER Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or Arrow electrical shock. On Tub 1. Unplug washer or disconnect power. 2. Turn off the water supply to the washer. Arrow On 3. -
Page 42: Door Lock / Latch Assembly
DOOR LOCk / LATCH ASSEMBLY 5. To remove the spring loaded outer retainer wire for the bellow, use a small flat blade screwdriver to expand the spring with the loops at each end of the spring. Retaining Wire Electrical Shock Hazard Tension Spring Disconnect power before servicing. - Page 43 9. Disconnect 4 wire connectors attached to TECH TIP: If the latch has been tripped, the door lock assembly. The top connector with the door open, by something being has a locking tab to release and one of poked into the latch, it must be unlatched the connectors in the middle is a Rast before door will be able to be closed again.
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Page 44: Door Hook
DOOR HOOk DOOR AND HINGE ASSEMBLY 1. Open the washer door. 1. Open the washer door. 2. Remove two T-20 screws that secure the 2. Remove two 1/4” hex head screws that hook to the door. secure the hinge to the front panel. Two T-20 Screws Two 1/4”... -
Page 45: Door Parts And Disassembly
DOOR PARTS AND DISASSEMBLY 1. The door contains the outer trim, the door 5. Remove the hinge by lifting the hinge blocks handle, the inner trim, the glass bowl, the off the molded plastic pins. hinge and the door hook. Hinge Blocks NOTE: To avoid damage, lay a towel, or another covering, on the washer top and... - Page 46 9. Release two locking clips at the other end 11. When reassembling the bowl and inner of the handle with a flat blade screwdriver. trim ring, locate the notch on the rim of the Pull the edge of the handle to slide the tabs bowl.
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Page 47: Lower Service Panel
LOWER SERVICE PANEL Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Unplug washer or disconnect power. 2. Turn off the water supply to the washer. 3. -
Page 48: Drain Pump
DRAIN PUMP 5. Unscrew the pump filter and pull it out of the filter housing. If necessary, use a pair of pliers to loosen it. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. - Page 49 NOTE: The 2 screws that secure the rubber 7. Lift the clip that holds the wires to the pump mounting piece to the bottom of the pump and slide the wires down to release them support do not need to be removed to from the clip.
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Page 50: Drain Pump Motor
DRAIN PUMP MOTOR 5. Pull the motor and impeller from the filter housing. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Unplug washer or disconnect power. 6. -
Page 51: Tub-To-Pump Hose
TUB-TO-PUMP HOSE 6. Remove the hose clamp from the pump and remove the hose. 7. Remove the pressure switch hose from the air trap which is connected to the tub-to- pump hose with a wire tie. Electrical Shock Hazard NOTE: When removing only the air hose Disconnect power before servicing. -
Page 52: Ground Switch
GROUND SWITCH 4. Use a flat blade screwdriver to press the two locking tabs in the bottom slots to release the switch. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. - Page 53 7. Push out on the two tabs of the switch holder, rotate the switch in the direction of the arrow, and remove the switch from the holder. Ground Switch Switch Holder Locking Tabs Ground Switch NOTE: Loose or bent panels can cause the switches to stay closed when panels are in place, which can cause unexplained Failure Codes.
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Page 54: Back Panel
BACk PANEL 4. Remove the 14 hex head screws that secure the back panel to the washer. 5. Pull the bottom edge out and slide the panel down from behind the lip at the top edge to remove the panel. Electrical Shock Hazard Disconnect power before servicing. -
Page 55: Motor Control Unit (Mcu)
MOTOR CONTROL UNIT (MCU) 5. Cut the wire ties from the side of the MCU. NOTE: Do not cut the stand-offs when cutting the wire ties. The stand-offs are needed to install replacement wire ties. 6. Remove the base clips and install them on Electrical Shock Hazard the replacement MCU. -
Page 56: Temperature Sensor
TEMPERATURE SENSOR 6. Remove and replace the grommet only if necessary. n It is easier to replace the grommet from inside the outer tub if removing the outer tub. Electrical Shock Hazard Disconnect power before servicing. n It may help to wet the temperature sensor Replace all parts and panels before when reinstalling it since it is a tight fit in the rubber grommet. -
Page 57: Drive Belt
DRIVE BELT Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Unplug washer or disconnect power. 2. Turn off the water supply to the washer. n The drive belt is a ribbed, fiber reinforced belt. -
Page 58: Drive Motor
DRIVE MOTOR 7. Disconnect the spade connector by pressing the locking tab and pulling the connector off the spade connector. 8. Squeeze the Christmas tree clip that holds the wire harness to remove it from the Electrical Shock Hazard hole in the motor wire harness bracket, if removing the motor completely. -
Page 59: Basket Pulley
BASkET PULLEY 4. Block the pulley to the back of the outer tub to keep the spin basket from moving. 5. Remove the 15/16” nut securing the pulley to the spin basket. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. -
Page 60: Air Gap Damper
AIR GAP DAMPER 7. The damper is attached to the base in the same way, with 2 locking tabs. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. 1/4 Turn Failure to do so can result in death or To Unlock electrical shock. -
Page 61: Vent Tube
VENT TUBE WATER INLET VALVE - FROM THE BACk Electrical Shock Hazard Electrical Shock Hazard Disconnect power before servicing. Disconnect power before servicing. Replace all parts and panels before Replace all parts and panels before operating. operating. Failure to do so can result in death or Failure to do so can result in death or electrical shock. -
Page 62: Front Panel
FRONT PANEL 7. Remove two 1/4” hex head screws, that were hidden by the control panel cover, that secure the top of the front panel to the washer side panels. Top left front corner Top right front corner Electrical Shock Hazard Disconnect power before servicing. -
Page 63: Bellow
BELLOW 5. Remove the bellow retaining clamp from around the bellow. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Bellow Retaining Clamp 1. Unplug washer or disconnect power. 2. -
Page 64: Pedestal - Remove
PEDESTAL - REMOVE n NOTE: When reinstalling the bellow it is 1. Disconnect all hoses from back of washer, important to position the weep holes at the bottom center of the cabinet opening. 2. Disconnect the power cord. n Removal of the front weights will make it 3. -
Page 65: Outer Tub And Spin Basket Assembly
OUTER TUB AND SPIN BASkET ASSEMBLY 7. Remove the bellow (See page 4-37). 8. Remove the tub-to-pump hose (See page 4-25). 9. Remove the drive belt (See page 4-31). Electrical Shock Hazard Disconnect power before servicing. 10. Remove the motor (See page 4-32). Replace all parts and panels before operating. - Page 66 NOTE: To avoid damage to components in 14. Remove the vent tube (See page 4-35). the cabinet base or on the outer tub, do not let the outer tub drop free inside the cabinet. 15. Remove three 1/2” bolts that secure the lower front weight to the outer tub, and 19.
- Page 67 22. To remove the tub clamps, pry them off 26. The gasket that seals the two tub halves with a flat blade screwdriver. together should be removed and replaced in the channel around edge of back tub half. Gasket Spin Basket Bearing And Seal 27.
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Page 68: Baffle
BAFFLE Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Unplug washer or disconnect power. 2. Turn off the water supply to the washer. 3. -
Page 69: Metercase - Remove
METERCASE - REMOVE 4. Remove the service access door. 5. Remove two 1/2” hex head bolts from inside the service access area at the base of the metercase. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. -
Page 70: Coin Drop (If Used)
COIN DROP (IF USED) 4. Disconnect the wire harness connectors to the coin drop. Wire Harness Connectors Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. -
Page 71: Coin Slide Mechanism
COIN SLIDE MECHANISM 5. Lift the coin slide up to release it from the coin slide adapter plate and remove it from the front of the metercase. Coin Slide Adapter Plate Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. -
Page 72: Vertical 14 Coin Slide Operation And Vend Price Change
VERTICAL 14 COIN SLIDE OPERATION AND VEND PRICE CHANGE 1. The middle six coin slots in this coin slide 5. The coin slide upper switch plate has are wide enough to accept two coins two tabs that keep the pivoting lever from together in each slot. - Page 73 9. The switch is attached to the top half of 12. Turn coin slide back to the upright position the extension. Rotate the top half, from the and push the sliding portion of the assembly side, to remove the tab from the slot of the out the front.
- Page 74 15. Turn the slide over and remove three 18. Reinstall the retaining bar with three Phillips screws that secure the retaining bar. Phillips screws to secure the slots and Remove the retaining bar. Make sure the blanks. tapered holes of the retainer are positioned correctly to accept the tapered screws 19.
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Page 75: Coin Slide Adapter Plate And Funnel
These are secured to the welded-on bolts Part No. 8315959 located in the top two corners of the coin ©2000 Whirlpool Corporation Benton Harbor, Michigan 49022 Printed in U.S. slide adapter plate. 5. Remove the coin vault. A security key will be needed. -
Page 76: Coin Vault Switch
COIN VAULT SWITCH 5. Squeeze the tabs on the top and bottom of the switch from inside the service access area and push the switch into the coin vault compartment. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. -
Page 77: Service Switch
SERVICE SWITCH MAIN TOP SUPPORT Electrical Shock Hazard Electrical Shock Hazard Disconnect power before servicing. Disconnect power before servicing. Replace all parts and panels before Replace all parts and panels before operating. operating. Failure to do so can result in death or Failure to do so can result in death or electrical shock. - Page 78 ---- NOTES ---- 4-52...
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Page 79: Component Testing
COMPONENT TESTING Before testing any of the components, perform • Check all connections before replacing components. Look for broken or loose the following checks: wires, failed terminals, or wires not pressed • Control failure can be the result of corrosion into connectors far enough. -
Page 80: Pressure Switch
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. PRESSURE SWITCH See page 4-11 for the procedure to access the pressure switch. To check the pressure switch at the component terminals, perform the following steps. -
Page 81: Rfi Line Filter
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. RFI LINE FILTER To check the RFI line filter at the CCU, perform the following steps. Pins A &... -
Page 82: Rfi Line Filter Polarity Test
RFI LINE FILTER POLARITY TEST WARNING WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Only authorized technicians should Disconnect power before servicing. perform diagnostic voltage Replace all parts and panels before measurements. operating. After performing voltage Failure to do so can result in death or electrical shock. -
Page 83: Door Lock Assembly
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOOR LOCk ASSEMBLY 5. Disconnect the door switch connector from the CCU (See page 4-9). Door Lock Solenoids 6. -
Page 84: Drain Pump Motor
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRAIN PUMP MOTOR To check the drain pump at the CCU, perform the following steps. 1. -
Page 85: Temperature Sensor
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. TEMPERATURE SENSOR To check the temperature sensor at the CCU, perform the following steps. 1. Unplug washer or disconnect power. 2. -
Page 86: Drive Motor
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRIVE MOTOR GROUND SWITCH N.C. Actuator Button See page 4-26 for the procedure to access a ground switch. -
Page 87: User Interface Membrane Switch
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. USER INTERFACE MEMBRANE SWITCH See page 4-6 for the procedure to access the 6 Button User Interface Membrane Switch keypad assembly. -
Page 88: Coin Slide Switch
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. COIN SLIDE SWITCH 1. Unplug washer or disconnect power. 2. Use a 777 key to unlock and remove the service access door on top of the metercase. -
Page 89: Coin Drop Acceptor
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. COIN DROP ACCEPTOR This is a mechanical coin drop assembly The coin sensor is mounted to a bar located with a coin sensor attached. -
Page 90: Transformer
Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. TRANSFORMER 1. Unplug washer or disconnect power. Transformer Primary Winding 2. Set the ohmmeter to the R X 1 scale. Connector Set digital ohmmeters to lowest scale. -
Page 91: Diagnosis & Troubleshooting
DIAGNOSIS & TROUBLESHOOTING Before servicing, check the following: Use the Washer Cleanout Cycle once a month to keep the inside of the washer n Make sure there is power at the wall outlet. fresh and clean. This cycle uses a higher water level. -
Page 92: Failure / Error Display Codes
FAILURE / ERROR DISPLAY CODES FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY WASHER FAILURE/DIAGNOSTIC DISPLAY CODES DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE WASHER WASHER NO WATER DETECTED ENTERING WASHER FAILURE/DIAGNOSTIC DISPLAY CODES F 20 DISPLAY... - Page 93 FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY WASHER WASHER WASHER WASHER DISPLAY DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE EXPLANATION AND RECOMMENDED PROCEDURE DISPLAY DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE EXPLANATION AND RECOMMENDED PROCEDURE DOOR LOCK ERROR TACHOMETER ERROR...
- Page 94 FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY WASHER WASHER WASHER WASHER DISPLAY DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE EXPLANATION AND RECOMMENDED PROCEDURE DISPLAY DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE EXPLANATION AND RECOMMENDED PROCEDURE OVERFLOW CONDITIONS DOOR UNLOCK ERROR...
- Page 95 FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY WASHER WASHER WASHER WASHER DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE PUMP DISCONNECTED UI FAILURE...
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Page 96: Diagnostic Test
DIAGNOSTIC TEST FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY The washer has two different modes of Code Display WASHER a) Accessing the Code Display Mode: diagnostics: DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE This mode will be displayed when the washer is in error state. COIN 2 ERROR d 1 3 Out of Order will be scrolling... -
Page 97: Flashing Mode
b) Functions of the Flashing Mode: b) Functions of the Code Display Mode: n To access the Quick Overview Test, press n To erase the current error code and access the WARM button (for a definition of this Flashing Mode, press and hold the COLD cycle, consult the ‘Special Cycle Mode’... -
Page 98: Quick Overview Test
QUICk OVERVIEW TEST n This cycle consists of 8 steps. In each step, the washer will perform a Control Action as described in the table below. Once the action is completed, the cycle will advance to the next step. n Each step can be differentiated from the others by looking at the display indication. Each step has a different message displayed. -
Page 99: Manual Overview Test
MANUAL OVERVIEW TEST Before replacing any system components, perform this Manual Overview Test. n This cycle consists of 7 steps. In each step, the washer will perform a Control Action as described in the table below. Once the action is completed, the washer will move to the next step. -
Page 100: Diagnostic Test Quick Guide
DIAGNOSTIC TEST QUICk GUIDE The following table summarizes button functions among the diagnostic sub-modes Button Functions in Diagnostic Mode Table Button Generic User Input Function in Code Function in Function Name on Button Display Sub-Mode Flashing in Cycle Interface Function Sub-Mode Running Sub-Mode... -
Page 101: Button Functions In Help Mode Table
BUTTON FUNCTIONS IN HELP MODE TABLE Button Generic Result While Software Version Result While Help Code Name on Button Spins, Motor Power, Dispenser State Displays interface Function Slew Exits help code and returns to set-up Exits help code and returns mode - either dAS display or Set-up to set-up mode - either dAS code 2.XX... -
Page 102: Help Codes
HELP MODE SUBMENU HELP CODES Help Description Step Display Explanation Code Indication Oversuds detected during cycle, and washer 1h.XX Help Code 1, where XX is the help was not able to resolve an unbalance code number.* condition detected during the final spin related 2h.XX Help Code 2, where XX is the help to the oversuds detection (via pressure... -
Page 103: Drive Motor Ohm Test
PUMP MOTOR TRANSFORMER OHM TEST CONTINUITY TEST Pins Result Primary 30-35 ohms 1 to 2 Normal = Approx. 12.3 ohms Blue to blue 1 ohm Abnormal = Infinity or 0 ohms White to white 2 ohms Yellow to blue 0.5 ohms DRIVE MOTOR OHM TEST WATER TEMPERATURE 1. -
Page 104: Ccu Wire Harness Connector Table
CCU WIRE HARNESS CONNECTOR TABLE CCU WIRE HARNESS CONNECTOR TABLE Unplug washer or disconnect power before taking ohm measurements Unplug washer or disconnect power CCU Wire Harness Connector Table before taking ohm measurements Unplug washer or disconnect power before taking ohm measurements. (Ω) Abnormal Wire... -
Page 105: Manually Unlocking The Door Latch
WASHER CARE MANUALLY UNLOCkING THE DOOR LATCH 1. Unplug washer or disconnect power. 1. Cleaning the door seal: 2. Remove the lower service panel. 2. Open the washer door and remove any clothing or items from the washer. 3. Reach up along the inside of the front panel and locate the bottom of the door lock / 3. -
Page 106: Washer Clean-Out Cycle Procedure
WASHER CLEAN-OUT CYCLE PROCEDURE This washer has a special cycle that uses 6. The cycle will determine if clothing or other higher water volumes in combination with items are in the washer. liquid chlorine bleach and hot water to a) If no items are detected in the washer, it thoroughly clean the inside of the washer. -
Page 107: Troubleshooting Guide
TROUBLESHOOTING GUIDE PROBLEM POSSIBLE CAUSE / TEST NOTE: Possible Cause / Tests must be performed in the sequence shown for each problem. Won’t power up 1. Check that the washer is plugged into a working outlet and look for blown fuses. 2. - Page 108 PROBLEM POSSIBLE CAUSE / TEST Won’t fill 1. Check installation. Verify hot and cold water faucets are open and water pressure is available. 2. Check inlet valves. 3. Unplug washer or disconnect power. 4. Check water connections to the washer and within the washer. Make sure water supply hoses are unobstructed and not reversed.
- Page 109 PROBLEM POSSIBLE CAUSE / TEST Washer vibrates 1. Remove shipping system. 2. Check installation. 3. Check leveling feet. • Make sure all legs are locked to the base of the washer, and that all feet are firmly in contact with the floor. Incorrect water temperature 1.
- Page 110 ---- NOTES ---- 6-20...
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Page 111: Wiring Diagram
WIRING DIAGRAM FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY WIRING DIAGRAM DRIVE MOTOR COLD INLET COLD INLET HOT INLET Moteur d’entraînement VALVE #3 VALVE #2 VALVE #1 Électrovanne Électrovanne Électrovanne WAX MOTOR DRAIN PUMP Moteur de l’actionneur d’entrée d’entrée d’entrée... - Page 112 ---- NOTES ----...
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Page 113: Alphabetical Component Index
ALPHABETICAL COMPONENT INDEx Air gap damper ......................... 4-34 Back panel ........................4-28 Baffle ..........................4-42 Basket pulley ........................4-33 Bellow ..........................4-37 CCU connections ......................4-9 Central control unit (CCU) ....................4-8 Chemical dispenser assembly ..................4-14 Chemical dispenser drawer and parts ................4-2 Coin drop (if used) ...................... - Page 114 Outer tub and spin basket assembly ................4-39 Pedestal - remove ......................4-38 Power supply cord ......................4-13 Pressure switch ........................ 4-11 RFI line filter ........................4-12 Service switch ........................4-51 Temperature sensor ......................4-30 Tub-to-pump hose ......................4-25 UIC transformer ........................ 4-15 User interface control (UIC) ....................
- Page 115 ---- NOTES ----...