Physical Device Placement Assistant (Pdpa); Software Inventory Utility (Siu) (Service Offering); Services Network (Service Offering) - IBM i series Handbook

Find out more about PM/400e at:

Physical Device Placement Assistant (PDPA)

The Web-based Physical Device Placement Assistant (PDPA) can save time and increase
accuracy of feature installations for Customer Setup (CSU) installations. PDPA helps iSeries
and AS/400e customers quickly identify where to install Customer Install Features (CIFs) as
features are added to the system.
The PDPA tool is available for no additional charge. To access the tool, register the tool and
have a copy of Netscape Version 4.07 or higher or Internet Explorer Version 5.0 or higher. To
learn more or to register, visit the site at:
Note: PDPA provides support for CSU feature placement for models 170, 270, 8xx, 7xx, 6xx,
S20, S30, S40, SB2, SB3, and #5065/#5066 Storage PCI Expansion Towers.

Software Inventory Utility (SIU) (Service Offering)

This AS/400 and iSeries software upgrade tool can help IBM customers and Business
Partner sales teams save time and improve the accuracy of their iSeries and AS/400e
software upgrades. SIU also enables customers to easily manage their iSeries and AS/400e
installed software inventory. The features of SIU include:
• "Auto-sense" of release level
• Printed report of installed software
• Categorization of installed software to indicate how the software can be updated
SIU suggests which software may be ordered based on your system and software.
Responsibility for verifying entitlement of any customer installed software, for which a
software upgrade (via software subscription) has been requested, remains with the marketing
representative. The SIU is available only in English and can be downloaded from the Web
site:
http://www.ibm.com/eserver/iseries/configure
After the customer submits their request to upgrade, an appropriate ibm.com center will
directly contact the customer in local language to place their order. When the ibm.com center
calls the customer, the customer may be asked to verify entitlement for those software
products they are requesting to be ordered.

Services Network (Service Offering)

Sales channels and customers can quickly identify Business Partners and IBM groups (for
example, IBM Global Services) who can provide a broad range of services for the AS/400 and
iSeries. Service providers can be found at:
Select the general type of services you need, and you are presented with companies who can
provide those services. For companies who provide iSeries and AS/400e services, the
IBM Licensed Programs: System Management Products, Services
http://www.ibm.com/eserver/iseries/pm400
http://www.ibm.com/eserver/iseries/cif
http://www.ibm.com/as400/service/
IBM Licensed Programs: System Management Products, Services
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