Extreme Support Through Personalization: New With V5R1 - IBM i series Handbook

IBM Licensed Programs: System Management Products, Services
ESP features and functions for the iSeries and AS/400 include:
• Management Central-Pervasive for remote management of servers
• Access to IBM e-Server technical support Web sites
• IBM Electronic Services for AS/400
• Universal Connection - ECS over TCP/IP
• PM400e Integrated with Work Load Estimator
• Physical Device Placement Assistant (PDPA)
• Software Inventory Utility (SIU)
• iSeries and AS/400 University
• Personalized Web Pages

Extreme Support through Personalization: New with V5R1

OS/400 V5R1 introduces several changes to simplify and improve PTF notification and
delivery of PTF management, such as:
• The ability to electronically download Group PTFs from IBM Service.
• Two new commands to manage cover letters on the system, Copy PTF Cover Letter
(CPYPTFCVR) and Display PTF Cover Letter (DSPPTFCVR). These commands allow
users to copy cover letters from media without having to load the PTFs. They provide
the capability to filter the list of cover letters based on a set of attributes and status, for
example, to view all the cover letters with special in instructions.
• Progress indicators during PTF load and apply processing. This includes progress
indicators when PTFs are being applied or removed during the IPL.
• A new attribute called preconditions for PTFs. A precondition identifies a job,
subsystem, or object that cannot be active when the PTF is applied or removed
immediately. The system detects this condition and prevents processing of the PTF
when the precondition is active.
• Internet support gives you more flexibility FOR UNIVERSAL CONNECTION. IBM gives
you more options for Electronic Customer Support (ECS) and Electronic Service Agent
connectivity through Universal Connection. In addition to dial-up support over TCP/IP
via ATT Global Network Services, with V5R1 the Universal Connection also supports
Internet connections using a virtual private network (VPN). This can be used for Direct
Internet connection through the integrated modem with an Internet Service Provider
(ISP) of your own choosing or through higher speed connections (T1, T2,
ethernet-attached cable or DSL, etc.)
• The iSeries and AS/400 Fix Maintenance Advisor is a simple Web tool to help you
determine how often to apply fixes, cumulative packages and group fixes. The advisor
helps you determine the maintenance strategy and fix maintenance that is tailored for
your system. The advisor also contains useful links that direct you to information about
what fixes are available and how you can get them.
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iSeries Handbook