Easier Access To Ibm Technical Support Web Sites - New With V5R1 - IBM i series Handbook

IBM Licensed Programs: System Management Products, Services
• Monitor message queues on multiple systems
• Hold, release, or end a job on any endpoint system
• Run commands on any group of systems
Suggested Reading
http://www.ibm.com/eserver/iseries/services
Easier Access to IBM Technical Support Web Sites – New with V5R1
You get what you need, whenever you need it. Interlink Technical Support Web sites with
other IBM Technical Support Sites. Easy access simplifies support. You can access what you
need from the site:
http://www.ibm.com/eserver/iseries/services
Web links include:
• IBM installation planning for IBM servers. This lets you readily plan the physical
installation of your hardware to ensure an efficient installation.
• Access to all IBM education and training, all in one place. This provides links to
applicable Learning Services Offerings. Easily browse, enroll in, and pay for all the
IBM education you need. Find out about certification programs and events.
• Technical support for alerts, fixes, troubleshooting information, and more collaboration
sites like Services Network.
• Web-based libraries of technical information.
Access all technical information sites from iSeries Web sites. This gives you easy access to
the most current versions of the information you need, regardless of the IBM platform.
Note: These services are country specific. Contact your IBM Marketing Representative for
further information.
IBM Electronic Services for AS/400 – New with V5R1
IBM Electronic Services for AS/400 now supports selected European markets and the US. It
is an enhancement to existing IBM hardware and software support and provides a secure
Web-based electronic interface, to help you proactively manage your iSeries and AS/400e
servers. Its comprehensive and customizable support includes:
• 24-hour proactive system monitoring
• Access to personalized problem status and management
• Electronic notification of required fixes, plus the actual fixes
• Performance management data
• Additional support information
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iSeries Handbook