Trouble Shooting - NEC T30A User Manual

12.1 Trouble Shooting

Symptom
Power
The library does not turn on.
Nothing is displayed
operator panel.
The library failed in the
following self test of device
power supply switch ON.
The error message
displayed in the LCD of a
front panel.
Connection
The host doesn't detect this
product.
Performance
It is inefficient of the backup
of data in the library.
Operation
It is not possible to write it in
the tape cartridge.
・Make sure that all the AC cords are correctly connected.
・Check if an electricity is supplied to the outlet.
on
・Exchange the alternating-current power cable
・Confirm the wind has risen from the exhaust hole in back of the library
・Confirm whether the complete insertion of all cartridges in the magazine
and the magazine are correctly obtained.
is
・Confirm whether the fastened screw is removed.
・Confirm whether the cable is correctly installed in this product.
・Confirm whether this product is recognized by the operating system.
・Confirm whether lack of a resource, a fragmentation of a file and a file
with small size on the backup server side don't exist in quantities.
・Confirm whether coding software of HDD isn't working on the backup
server.
・Confirm whether reading doesn't become slow by access's concentrating
on one disk.
・Contact the shop or the maintenance service company that bought it.
・Check the access authority of the host device to the filesystem.
・Confirm whether the tape type used is correct.
・Check a write protection switch of the tape cartridge, and confirm be
recordable.
・Change it for a new tape cartridge.
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Action