Appendix B Faq - avertX HD420 User Manual

APPENDIX B FAQ

What to do if no message prompts me to install
ActiveX when I log in on a Windows 7 PC the first
time
Answer: Follow these steps to turn off UAC and then log in again:
•
Click the Start button, and then click Control Panel.
•
In the search box, type uac, and then click Change User
Account Control Settings.
•
Move the slider to the Never Notify position, and then click
OK.
•
After UAC is turned off, log in again.
What to do if the installation of ActiveX failed
Answer: If the installation failed, add the IP address of the camera as a
trusted site: open Internet Option
in IE, click the Security tab, click Trusted sites, and then click Sites to
add the website.
If you use Windows 7, you need to save the setup.exe to your PC first,
right-click the file, select Run as administrator, and then install it
according to instructions.
What to do if live video fails when I log in for the
first time
Answer: Close the firewall on your PC and then log in to the Web
interface again.
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