Devices Are Not Recognized Under Device Manager (Microsoft Windows* Operating System); Hard Drive(S) Are Not Recognized; Bootable Cd-Rom / Dvd-Rom Disk Is Not Detected; Led Information - Intel SC5650SCWS Service Manual

Troubleshooting
2. Check your system using virus detection software.
3. Uninstall and reinstall the software. Make sure all necessary files are installed.
4. If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a
marginal power supply, or other random component failures.
5. If you suspect a transient voltage spike, power outage, or brownout occurred, reload the software and try running it again.
Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not
responding to user commands.
NOTE
Random errors in data files:
Devices are not Recognized under Device Manager
(Microsoft Windows* Operating System)
The Microsoft Windows* operating systems do not include all of the drivers for the Intel
components. For a link to the current drivers and chipset files, see

Hard Drive(s) are not Recognized

Check the following:
1. Make sure the drive is not disabled in the BIOS Setup.
2. Make sure the drive is connected correctly and plugged into the power supply.
3. Make sure the drive is compatible. See
4. Make sure you have not exceeded the power budget for the workstation. See
link to software to check your power budget.
5. Verify your SAS or SATA drives are connected to the correct ports on the workstation board and the chassis backplane.
See your chassis documentation for details about backplane connections.
6. If using a RAID configuration with SAS or SATA drives, make sure the RAID card is installed correctly.

Bootable CD-ROM / DVD-ROM Disk Is Not Detected

Check the following:
Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device.

LED Information

®
The Intel Workstation System SC5650SCWS includes LEDs that can aid in troubleshooting your system. See
Guided Diagnostics".
Intel® Workstation System SC5650SCWS Service Guide
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