Consultation/Transfer/Conference
Hold
Placing External Calls on Hold
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You can place external and internal calls on hold whenever you
want, for example, to call another station.
Prerequisite: You are currently conducting an external call.
Click the Hold button. The other party is now on hold and cannot
overhear your conversation.
You can also place more than one external call on hold.
Activating a Held Call
Click the Hold button to open a pull-down menu with the external
calls on hold.
Select the held call that you would like to answer. You are recon-
nected to the held station.