The message Please wait - Trunk error appears in the
system bar
The busy lamp field is malfunctioning
The directory no longer contains data
z
Check the connection between the U
handset cradle and between the handset cradle and the hand-
set, or between the optiset E data/control adapter and the
COM port.
z
Check whether the optiset data/control adapter (if present) is
correctly plugged into the system telephone.
z
Check the connection between the U
com system or between the system telephone and the Hicom
system.
Once the system is correctly connected, the message disappears
and the Hicom Attendant P is again ready for operation.
z
If the status button for a station is always red (indicating that
the station is busy), it may not mean that the station is con-
stantly conducting calls but, instead, that the station tele-
phone is defective or was removed from the Hicom system. If
such is the case, update the busy lamp field (
z
If the status button for a station is always yellow (indicating
that the station is being called) and you cannot transfer the call,
it may mean that you are conducting a call or that you have a
call waiting. In such cases, you cannot transfer the call.
The directory database set3.mdb was moved to another directory
or was deleted. Under Windows 95/98, you can retrieve the unin-
tentionally deleted file from the Recycled directory or copy the back-
up file for the directory database (
root directory.
Problem Correction
PCI card and the
P0/E
PCI card and the Hi-
P0/E
Æ
118) back to the Attendant P
Æ
111).
125