Table of Contents
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Troubleshooting
General Troubleshooting
•
Printer Has Two Power Switches .............................................................................................................................. 148
•
Restarting the Printer ................................................................................................................................................... 148
•
Printer Does Not Turn On ............................................................................................................................................ 149
•
Printer Resets or Turns Off Frequently ................................................................................................................... 149
•
Document Prints From Wrong Tray ........................................................................................................................ 149
•
Automatic 2-Sided Printing Problems .................................................................................................................... 150
•
Paper Tray Does Not Close ......................................................................................................................................... 150
•
Printing Takes Too Long .............................................................................................................................................. 150
•
Printer Does Not Print ................................................................................................................................................... 151
•
Printer Makes Unusual Noises ................................................................................................................................... 151
•
Condensation Has Formed Inside the Printer ..................................................................................................... 152
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Has Two Power Switches
This printer has both a power switch and a power button. The power switch on the side of the printer
controls the main power to the printer. The control panel power button controls power to the printer
electronic components. For details, see
Restarting the Printer
On the control panel, press Power.
1.
2.
Touch Power Down.
Note:
After 10 seconds, the touch screen goes dark and the Power Saver button flashes until the
printer has completed powering down.
3.
If the printer turns off, to restart the printer, press Power.
4.
If the printer does not turn off after two minutes, turn off the power switch on the side of the
printer.
5.
To restart the printer, turn on the power switch.
If restarting the printer does not resolve the problem, see the table in this chapter that best describes the
problem.
148
Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Turning the Printer On and Off
on page 34.
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Table of Contents
Troubleshooting
