Scantronic iNSIGHT 20 Plus Operator's Manual page 167

Chapter 7: Product Support and Services
Requesting Support
154
• The software you are using, the version numbers,
and any additional modules that have been
installed.
6.
Be available with a phone at the scanner. This is so
that the analyst will be able to guide you through the
troubleshooting process.
Scantron Customer Support
Phone 1-800-338-5544 (U.S. only)
Scantron Customer Support can answer your questions
about a variety of subjects, including:
• Installation and configuration
• Program features and operation
• Scanner and software troubleshooting
• Documentation and the Help system
• Fonts and graphics
• Software/hardware errors
• Laser printing forms
• ScanFlex and PrintFlex
i
Scantron NSIGHT 20 Plus Scanner