Actions
Step 3
Reinstall the ADF top cover.
Does the problem remain?
Step 4
Replace the ADF top cover assembly. See
removal" on page
431.
Does the problem remain?
Flatbed legal‑size scan service check
Actions
Step 1
a
Open the ADF.
b
Check if the X mark is visible and free of damage.
Is the X mark visible and free of damage?
Step 2
Replace the flatbed cushion.
Does the problem remain?
Step 3
a
Open the ADF.
b
Check if the X mark is in the rear right of the flatbed cushion.
Is the X mark in the rear right of the flatbed cushion?
Step 4
Reinstall the flatbed cushion properly.
Does the problem remain?
Step 5
a
Perform scanner calibration. See
on page
289.
b
Send a scan job.
Does the problem remain?
Step 6
a
Replace the flatbed. See
b
Send a scan job.
Does the problem remain?
"ADF top cover
"Scanner Calibration Reset"
"Flatbed removal" on page
Diagnostic information
244
Yes
Go to step 4.
Contact the next
level of support.
Yes
Go to step 3.
Go to step 3.
Go to step 5.
Go to step 5.
Go to step 6.
Go to step 7.
435.
7528
No
The problem is
solved.
The problem is
solved.
No
Go to step 2.
The problem is
solved.
Go to step 4.
The problem is
solved.
The problem is
solved.
The problem is
solved.