Fax error log codes
Error code
000
200
3XX
4XX
5XX
6XX
7XX
800
802
803
804
805
808
809
Description
No error occurred during fax transmission. No action is needed.
Error occurred when transmitting training.
Error occurred when receiving image data.
Error occurred when sending image data.
Received unknown response from remote
fax device.
Error occurred when receiving a frame.
Error occurred when sending a frame.
Received EOT unexpectedly from the
modem in V34 mode.
Too many timeouts occurred during ECM
reception.
Fax cancelled by user
Unexpectedly received a disconnect
command from the remote end.
Remote fax device failed to respond to the
DCS command.
T1 timeout occurred when trying to
establish a connection with a remote fax
device.
T2 Timeout occurred due to loss of
command/response synchronization.
Diagnostic information
254
Action
•
Check line quality.
•
Select a lower Max Speed value
under Fax Send settings.
•
Adjust the transmit level.
•
Check line quality.
•
Adjust Receive Threshold.
•
Select a lower Max Speed value
under Fax Receive settings.
•
Check line quality.
•
Adjust 'Transmit Level'.
•
Select a lower 'Max Speed' value
under Fax Receive settings.
No action needed. Issue is with the other
device.
•
Check line quality.
•
Adjust 'Receive Threshold'.
•
Check line quality.
•
Adjust 'Transmit Level'.
•
Select a lower 'Max Speed' value
under Fax Send settings.
If error persists, then disable V34
modulation scheme.
If error persists, then disable ECM mode.
No action needed.
•
Check line quality.
•
Adjust Transmit Level/Receive
Threshold values.
•
Remote device could be requesting
an unsupported feature.
•
Adjust Transmit Level/Receive
Threshold values.
•
Remote device could be
malfunctioning.
Adjust Transmit Level/Receive
Threshold values.
Adjust Transmit Level/Receive
Threshold values.
7528
Need help?
Do you have a question about the CX725 and is the answer not in the manual?