Adf/Scanner Hardware Errors - Lexmark CX725 Service Manual

ADF/scanner hardware errors

8yy error messages
Error code
840.01
840.02
842.00
842.01
842.02
843.00
849.01
849.10
Scanner disabled error service check
Actions
Step 1
a
From the home screen, navigate to:
Settings > Device > Maintenance > Configuration Menu >
Scanner Configuration > Disable Scanner > Enable
b
Reset the printer, and then perform an ADF scan job.
Does the problem remain?
Step 2
a
From the home screen, navigate to:
Settings > Device > Maintenance > Configuration Menu >
Scanner Configuration > Disable Scanner > Disable
b
Reset the printer, and then perform an ADF scan job.
Does the display indicate that the ADF is disabled?
Description
The scanner is disabled by the administrator. See
The scanner is disabled due to other
reasons, such as an invalid license and
hardware errors.
The scanner failed to communicate.
The scanner failed to communicate due to a
hardware protocol.
The scanner failed to communicate due to a
logical protocol.
The scanner carriage failed to return to its
home position.
The configuration error indicates that a
modem is installed.
The configuration error indicates that a hard
disk is installed.
Diagnostic information
Action
"Scanner disabled error service
check" on page
See "Scanner communication failure
service check" on page
See "Flatbed home position service
check" on page
See "Scanner configuration error
service check" on page
Yes
Go to step 2.
Go to step 3.
238
7528
238.
239.
242.
240.
No
The problem is
solved.
Go to step 4.