Actions
Step 7
Perform an ADF scan job.
Does the problem remain?
ADF top cover open service check
Actions
Step 1
Check if the ADF top cover is completely closed.
Is the ADF top cover completely closed?
Step 2
Close the ADF top cover completely.
Does the problem remain?
Step 3
Reset the printer, and then perform an ADF scan job.
Does the problem remain?
Step 4
a
Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Sensor tests
b
Find the sensor (ADF top door interlock).
Does the sensor status change while toggling the sensor?
Step 5
Check the actuator for misalignment and damage.
Is the actuator misaligned or damaged?
Step 6
Replace the ADF. See
Does the problem remain?
Step 7
Perform an ADF scan job.
Does the problem remain?
"ADF removal" on page
Diagnostic information
Yes
Contact the next
level of support.
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Go to step 7.
Go to step 6.
Go to step 7.
426.
Contact the next
level of support.
162
7528
No
The problem is
solved.
No
Go to step 2.
The problem is
solved.
The problem is
solved.
Go to step 5.
Go to step 7.
The problem is
solved.
The problem is
solved.