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Hard disk memory—Some printers have a hard disk drive installed. The printer hard disk is designed for
printer-specific functionality and cannot be used for the long‑term storage of data that is not print-related.
The hard disk does not provide the capability for users to extract information, create folders, create disk or
network file shares, or transfer FTP information directly from a client device. The hard disk can retain buffered
user data from complex print jobs, form data, and font data.
The following parts can store memory:
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Printer control panel
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User interface controller card (UICC)
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Controller board
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Optional hard disks
Note: The printer control panel and controller board contain NVRAM.
Erasing printer memory
To erase volatile memory, turn off the printer.
To erase non-volatile memory:
1
From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2
Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3
Follow the instructions on the display.
To erase the hard disk memory:
1
From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2
Select the Sanitize all information on hard disk check box, and then touch ERASE.
3
Follow the instructions on the display.
Notes:
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This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
•
After removing the hard disk, return it to the next level of support.
Tools required for service
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Flat-blade screwdrivers, magnetic, various sizes
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#1 Phillips screwdriver, magnetic
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#2 Phillips screwdriver, magnetic
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#2 Phillips screwdriver, magnetic short-blade
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7/32 inch (5.5 mm) open-end wrench
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7.0 mm nut driver
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Needle‑nose pliers
General information
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