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Troubleshooting
■ Network Settings Utility
Q.1 The following message appears "Windows Security Alert", what should
I do?
A
If you are using Windows XP SP2, the following message may be displayed.
There is no problem, so please click [Unblock].
Q.2 Is it possible to use the [Network Settings Utility] via a proxy server?
A
Communication is impossible via a proxy server. With Web Viewer communication is
possible.
Q.3 I cannot run a search in the Network Initialization. Why?
A
One of the following may be the reason:
Power is not being supplied by the AC adaptor to the RTR-5W.
The RTR-5W and the computer you are using are not on the same network.
The [Network Settings Utility] is already being used by another computer.
The LAN card which is being used has not been formatted.
Q.4 I cannot make settings in the Network Initialization, Why?
A
One of the following may be the reason.
- The Login ID and / or Password are incorrect.
- Another RTR-5W with the same IP address is on the same network.
Q.5 Why does a "Communication Error (Connection Error) " appear?
A
The network is probably not properly connected.
- One of the following is incorrect: IP address or Domain, Login ID, Password, or Port
Number.
- The network is not properly connected (the LAN cable is broken, the Hub is damaged, a
mistake occurred in setting up the router, etc.).
- In the "Menu"-" Communication Time Settings" try slowing the communication time.
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