Konica Minolta bizhub Pro C6500 User Manual page 181

5
Symptom
FINISHER/FOLDING UNIT
DOES NOT OPERATE
ADD TONER MESSAGE IS
DISPLAYED
CALL FOR PM IS DIS-
PLAYED IN MESSAGE
AREA
APS SELECTS THE
WRONG PAPER SIZE
IN MIXED ORIGINAL
MODE, A MESSAGE TO
LOAD A REQUIRED PAPER
SIZE DISPLAYS, EVEN
THOUGH THAT SIZE IS
LOADED IN ONE OF THE
TRAYS
THE COPY SCREEN DOES
NOT DISPLAY SETTINGS
AS DESCRIBED IN USER'S
GUIDE
"PLEASE CHECK ORIGI-
NAL"
SHEET INSERTION RE-
SULT IS NOT AS EXPECT-
ED
FINISHER STAPLE RE-
SULT IS NOT AS EXPECT-
ED
COPIES SKEW IN THE
STAPLED SETS
USING PUNCH, COPIES
CANNOT BE PUNCHED
COPIES CANNOT BE STA-
PLED OR PUNCHED IN
POSITION
5-14
Remedy
Check for a paper misfeed and remove it, as required.
Properly close finisher door/Folding unit door.
New toner supply is needed. Follow instructions for adding toner.
Contact your service representative for Preventive Maintenance.
Paper guides must be adjusted exactly to the size of originals.
Paper sizes loaded in the trays must be consistent with the tray
position size; otherwise, the tray key on the Copy Screen will
blink.
Check with the machine manager, as Initial Settings may have
been changed.
This message appears when the copier detects a non-standard
paper size on the original glass.
Select paper size and press [Start]. 1.000 magnification will be se-
lected automatically.
If this message continues to be displayed after selecting paper
size, select 1.000 magnification, even if it is already indicated,
then press [Start]. If desired, ask your service representative to
enable the machine to default to 1.000 magnification in this situ-
ation.
Blank insertion: Be sure manuscript originals do not already in-
clude blank sheets in the locations designated for sheet insertion.
Print insertion: To ensure that chapter sheets in 1-2 mode always
appear on the right hand side in the finished set, insertion sheets
must be designated on the page setting screen with odd num-
bers, not even. If required, make an even numbered original page
odd by inserting a blank sheet in front of that page, so that the
blank sheet is even and the insertion sheet is odd.
The 2 staple position functions only on copy paper that is loaded
vertically (portrait style).
Check to see if Rotation functions. Release it, if necessary.
Check to see if copy paper is excessively curled in the tray. Re-
load the copy paper upside down.
Check to see if large-sized copies meet the secondary (sub) tray
when fully output before being stapled. Release the lock of the
secondary (sub) tray, then slightly lift it upward.
Check to see if the Punch Waste Basket indicator lights in red on
the Machine Status Screen.
Empty the waste basket.
Check to make sure the side guide plates are securely aligned to
the copy paper in the paper tray to be used.
Troubleshooting
bizhub PRO C6500